Patient Access and Affordability Operations Manager
Location
United States
Posted
1 day ago
Salary
$73.6K - $147.3K / year
Seniority
Senior
Job Description
Patient Access and Affordability Operations Manager
Recruiting.com
• Conduct interviews and hires associates • Conduct both formal and informal feedback discussions with associates • Ensures programs are onboarded and modifications made according to guidelines • Provides day-to-day guidance to team members • Monitors compliance to program policies and procedures • Ensures adherence to quality expectations • Works closely with training & quality team to onboard and train new team members • Maintains ongoing training requirements/needs for the team • Manages and performs regular internal reviews and audits of processes • Develops and maintains effective and actionable system performance metrics and SOPs • Analyzes quality and performance reports for trends • Makes process improvements
Job Requirements
- Requires broad training in fields such as financial/financial tech services, business or healthcare administration, accountancy, sales, marketing, computer sciences, social work, or other vocations generally obtained through completion of a four-year bachelor's degree program or clinical studies such as nursing, pharmacy and other clinical roles
- Normally requires a minimum of three (3) + years of progressively related responsibility
- Previous experience managing a team for 1-2 years
- Ability to evaluate issues, make decisions and recommend possible solutions
- Strong interpersonal and presentation skills
- Strong organizational skills; attention to detail
- Ability to communicate effectively both orally and in writing
- Proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint)
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Various training programs
- Professional development resources
- Opportunities to participate in mentorship programs
- Employee resource groups
- Volunteer activities
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BJAKBjak is a technology company focused on making financial services easy, fun and more rewarding for everyone
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