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MATOLUX GmbH

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Customer Support Manager – E-Commerce

EcommerceEcommerceFull TimeRemoteSeniorTeam 1-10Since 2023H1B No SponsorCompany SiteLinkedIn

Location

Austria

Posted

4 days ago

Salary

€36K / year

Seniority

Senior

German

Job Description

Customer Support Manager – E-Commerce

MATOLUX GmbH

• Verantwortung für unseren Support • Anfragen schnell und kompetent beantworten • Ticket-Management (Mail & WhatsApp) • KI-gestützter Workflow nutzen • Lösungsorientiertes Reklamationsmanagement • Unterstützung im klassischen Kundenservice & Retouren

Job Requirements

  • Verantwortungsbewusstsein & Überblick
  • E-Commerce-Affinität
  • Starke schriftliche Kommunikation
  • Technologie-Offenheit
  • Teamplay
  • Selbstständige Arbeitsweise
  • Technisches Interesse als Bonus

Benefits

  • Remote-Freundlichkeit
  • Moderner Arbeitsplatz
  • Firmenlaptop
  • Flexible Arbeitszeiten
  • Attraktives Gehalt

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