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Technical Advisor, German Speaking
Location
Greece
Posted
8 days ago
Salary
€1.3K / month
Seniority
Senior
Job Description
Technical Advisor, German Speaking
CBT
• Assist customers via phone, chat, and email • Track and follow up on customer cases for timely resolution • Maintain professionalism and empathy in every interaction • Diagnose issues and follow procedures to resolve technical problems • Work to meet client-specific KPIs and internal performance goals • Collaborate with team members to share solutions
Job Requirements
- Excellent written and verbal command of German
- Good communication skills in English
- A natural curiosity for gadgets, imaging technology, and hardware troubleshooting
- Solution-driven and capable of thinking outside the box to resolve customer concerns
- Possess patience and communication skills to ensure positive interactions
- Eager to learn and apply training effectively
Benefits
- Performance Bonus: Up to 10% on top of your monthly salary
- Work Flexibility: 100% Remote (training and daily operations)
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