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Nabla

Ambient AI for clinicians

Operational Data Analyst

Data AnalystData AnalystFull TimeRemoteSeniorTeam 51-200Since 2018H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

6 days ago

Salary

$85K - $115K / year

Seniority

Senior

Postgraduate Degree3 yrs expEnglishSQLTableauGo

Job Description

Operational Data Analyst

Nabla

• Analyze customer implementation data, product usage patterns, and lifecycle metrics to identify new areas of impact and clinical value. • Build and maintain dashboards that track Go Live performance, time-to-value benchmarks, and early indicators of customer engagement. • Quantify the impact of configuration decisions, workflow design, and feature utilization on customer outcomes. • Identify trends and recurring friction points across deployments, translating them into structured insights for Operations and Product teams. • Collaborate with Clinical Product to surface real-world deployment insights that inform roadmap prioritization and feature refinement. • Work with Sales and Customer Success to develop evidence-based narratives around product value and operational impact. • Work with the Marketing team to evaluate communication opportunities, shape messaging based on real-world product impact, and support the development of relevant content and thought leadership. • Support leadership with structured analysis to guide strategic decisions around customer segments, workflows, and growth opportunities.

Job Requirements

  • 3+ years of experience with clinical operations and business operations data.
  • Masters degree in data science or related field preferred.
  • Healthcare experience required, particularly within healthcare technology, clinical operations, provider workflows, or health system environments.
  • Demonstrated track record of turning ambiguous business questions into structured analyses and actionable recommendations.
  • Excellent communication and writing skills, with the ability to collaborate effectively across teams.
  • Strong project management skills, with proven ability to manage multiple priorities simultaneously.
  • Strong SQL proficiency and experience working with large, structured datasets.
  • Experience building dashboards and reporting frameworks (e.g., Looker, Mode, Tableau, Sigma, etc.).
  • Ability to design metrics that connect operational inputs to business outcomes (e.g., time-to-value → retention → expansion).

Benefits

  • Competitive salary and stock options
  • 100% individual coverage for Medical, Dental, and Vision insurance
  • Unlimited paid time off and 11 national holidays
  • Unlimited sick leave
  • Paid leave for new parents
  • $1,500 for remote employees to purchase home office equipment
  • Full ownership of your time and schedule

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