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Ambient AI for clinicians
Operational Data Analyst
Location
United States
Posted
6 days ago
Salary
$85K - $115K / year
Seniority
Senior
Job Description
Operational Data Analyst
Nabla
• Analyze customer implementation data, product usage patterns, and lifecycle metrics to identify new areas of impact and clinical value. • Build and maintain dashboards that track Go Live performance, time-to-value benchmarks, and early indicators of customer engagement. • Quantify the impact of configuration decisions, workflow design, and feature utilization on customer outcomes. • Identify trends and recurring friction points across deployments, translating them into structured insights for Operations and Product teams. • Collaborate with Clinical Product to surface real-world deployment insights that inform roadmap prioritization and feature refinement. • Work with Sales and Customer Success to develop evidence-based narratives around product value and operational impact. • Work with the Marketing team to evaluate communication opportunities, shape messaging based on real-world product impact, and support the development of relevant content and thought leadership. • Support leadership with structured analysis to guide strategic decisions around customer segments, workflows, and growth opportunities.
Job Requirements
- 3+ years of experience with clinical operations and business operations data.
- Masters degree in data science or related field preferred.
- Healthcare experience required, particularly within healthcare technology, clinical operations, provider workflows, or health system environments.
- Demonstrated track record of turning ambiguous business questions into structured analyses and actionable recommendations.
- Excellent communication and writing skills, with the ability to collaborate effectively across teams.
- Strong project management skills, with proven ability to manage multiple priorities simultaneously.
- Strong SQL proficiency and experience working with large, structured datasets.
- Experience building dashboards and reporting frameworks (e.g., Looker, Mode, Tableau, Sigma, etc.).
- Ability to design metrics that connect operational inputs to business outcomes (e.g., time-to-value → retention → expansion).
Benefits
- Competitive salary and stock options
- 100% individual coverage for Medical, Dental, and Vision insurance
- Unlimited paid time off and 11 national holidays
- Unlimited sick leave
- Paid leave for new parents
- $1,500 for remote employees to purchase home office equipment
- Full ownership of your time and schedule
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