• Serve as a dedicated IT support technician managing a high volume of support tickets, consistently meeting SLA targets and maintaining quality resolutions • Handle intermediate-to-advanced troubleshooting of computer, application, and network issues across Mac OS and Windows • Provision, configure, and maintain user laptops, workstations, and accounts • Support and facilitate client onboarding and offboarding, from account provisioning to equipment shipments • Assist on IT project deployments including MDM rollouts, network configurations, and hardware rollouts • Manage physical assets including inventory, cable management, and general workspace upkeep • Develop and maintain documentation, standards, and best practices in line with compliance requirements such as SOC2 and HIPAA • Help configure automations and tooling especially around onboarding and offboarding workflows • Mentor and support junior team members as you grow into the role

• Managing and delivering market research and strategic consulting projects • Managing client relationships and driving project outcomes • Overseeing translation of market research and analytics data • Developing client-facing materials and presenting strategic recommendations • Mentoring junior staff members

Role Description The NAVLIN US Consulting Senior Consultant will play a key role in managing and delivering market research and strategic consulting projects. The Senior Consultant will manage client relationships and drive project outcomes while mentoring a growing US team. The role involves leading projects spanning from strategic thinking backed by robust data-driven tools to pure market research. Senior Consultants oversee the translation of market research and analytics data into actionable commercial strategies. Projects may include aspects of: - Pricing - Market access launch strategy - Competitor research - Value-based pricing analysis - Health-technology assessments There is significant opportunity for career growth with flexibility to contribute to the team’s business objectives based on the candidate’s interests. Qualifications - Bachelor’s degree in a relevant field. - 5+ years of experience in life sciences consulting, with a proven track record of managing project teams. - Deep expertise in US pricing and market access, including mastery of payer analytics and working knowledge of value-based pricing models. - Strong research, conceptual, analytic, and problem-solving skills. - Demonstrated proactivity, self-awareness, and accountability. - Mastery of time management and multitasking abilities in a fast-paced environment. - Ability to develop and oversee the creation of creative, well-structured PowerPoint presentations. - Appetite for learning and ability to work in both collaborative and independent remote environments. - Proficiency in MS Word, Excel, PowerPoint, Outlook. Requirements - Advanced degree (MBA, PhD, or MS) in a relevant field (e.g., Math, Economics, Engineering, Sciences, or Business). - Prior experience in life sciences commercial strategy and/or pricing & market access consulting. - Experience with secondary research (researching topics such as clinical guidelines) and primary research (in-depth interviews and surveys). - Proficiency in data visualization and analytics tools (e.g., Tableau, Power BI, SQL, or Python) for complex payer data analysis. - Experience in efficient and appropriate utilization of Artificial Intelligence (AI) in augmenting consulting workflows (e.g., use of LLMs for Retrieval Augmented Generation). Benefits - Competitive salaries and benefits for all employees. - Compensation determined based on relevant experience, other job-related qualifications/skills, and geographic location. - Eligible for hire in select U.S. locations based on business and operational considerations.

• Verantwortung für Kundenprojekte im Kerngeschäft und bei KI-Vorhaben • Begleitung und Beratung von Kunden bei digitalen Fragestellungen • Projektmanagement und Steuerung von Auswahlprozessen für Technologien • Ausbau von Kundenbeziehungen und Erkennung neuer Auftragsmöglichkeiten