Role Description The Client Administrator is responsible for executing and supporting day-to-day client operations across SSI’s healthcare revenue cycle SaaS platforms. This role bridges client support and client management by ensuring accurate operational execution, reporting, and revenue cycle workflows. The Client Administrator translates client needs and support activities into structured operational workflows, ensuring consistency, data integrity, and performance improvement aligned to SSI’s A4 (Agile, AI, Automation, Architecture) model. Duties and Responsibilities - Operational Execution: - Execute daily tracking across eligibility (270/271), claims (837), rejections (277), and remittance (835). - Monitor operational performance and identify issues or anomalies. - Ensure timely and accurate processing of client transactions. - Revenue Cycle Knowledge: - Working knowledge of revenue cycle workflows in a provider setting. - Track client KPIs and investigate root cause issues. - Issue Resolution: - Support Client Support Specialists with issue investigation and resolution. - Perform deeper analysis on recurring or complex issues. - Coordinate with Client Manager for escalations. - Reporting and Business Intelligence: - Generate and maintain client reports, dashboards, and KPIs. - Analyze denial rates, rejection trends, and throughput metrics. - Provide actionable insights to Client Managers. - Client Coordination: - Participate in client calls to provide operational updates. - Track and complete follow-up actions from meetings. - Support preparation of QBRs and performance reviews. - A4 Continuous Improvement: - Identify opportunities for automation and workflow optimization. - Support implementation of ARC auto-corrections and rule enhancements. - Reduce repeat issues through process improvements. - Other duties as assigned. Qualifications - Demonstrated ability to analyze complex information, identify issues, and develop effective, practical solutions. - High level of precision and care in reviewing data, ensuring accuracy, completeness, and reliability. - Strong written and verbal communication skills, with the ability to collaborate effectively with internal teams and communicate confidently with clients. - Proven ability to organize work, manage time efficiently, and meet deadlines in a fast-paced environment. - Ability to manage multiple workflows and competing priorities simultaneously while maintaining quality and responsiveness. - Must be able to interact cordially and productively with co-workers in a team environment. - Ability to work under pressure and to prioritize. - Must be able to proficiently read and write in English. - Effective communications skills with the ability to handle difficult situations. - Ability to make independent judgment decisions with minimal supervision. - Must be able to see clearly with or without corrective lenses and hear clearly with or without aids. - Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly. Requirements - Bachelor's degree in Healthcare Administration, Business Administration, or related field. - 3–5 years of experience in healthcare revenue cycle and provider operations. - Experience with reporting tools, Excel, and/or BI platforms. - Working knowledge of ANSI X12 EDI transactions (270/271, 837, 277, 835). - Familiarity with SaaS platforms, system configurations, and data workflows. Benefits - Competitive salaries. - Excellent benefits package including medical, dental, life/AD&D, LTD, vision. - 401(k) matching. - Paid vacation. - Tuition reimbursement.

Senior Manager, Corporate Trust Sydney, Australia Monday – Friday, 09:00 – 17:30 Hybrid Intro: This is a leadership role within the Corporate Trust team. In Australia, we operate a highly regulated wholesale trustee business committed to maintaining the highest standards of governance, compliance, and client service. As our business continues to grow, we are seeking an experienced Senior Manager reporting to the Director, Head of Operations, to join the team. The focus of this role is as follows: - Support junior members of the Corporate Trust team and coordinate the delivery of timely and accurate trustee services across a portfolio of wholesale trusts and funds; and manage client relationships post-onboarding on an ongoing basis. - This is a hands-on position requiring active involvement in day-to-day operations. Some of the things you’ll be doing: - Oversee and supervise the daily operations of assigned clients and funds, ensuring operational excellence - Ensure the timely and accurate delivery of trustee services - Assist with client onboardings as required - Manage the post-onboarding and integration of new clients and trusts and manage the offboarding of schemes that are winding up - Review trust’s constituent documents and set up governance and compliance frameworks for new funds to facilitate trust formation and operation - Manage deal activity including acquisitions, divestments, capex, refinancing, capital calls or any other relevant matters - Liaise with and oversee service providers who are preparing the trust’s accounts, tax returns, business activity statements, annual investor income reports and other mandatory reports as required - Monitor service providers to ensure they are complying with service level agreements, regulatory requirements, the trust deed and the law - Support compliance activities in accordance with compliance plan controls including Know Your Client and Anti-Money Laundering Checks - Work closely with senior management to ensure compliance is managed appropriately in accordance with compliance policies and procedures - Establish, maintain and adhere to operating procedures - Participate in ongoing automation and improvement of systems and processes - Lead, manage and develop team members, including training and mentoring - Involvement in projects and other ad hoc duties as required What technical skills, experience, and qualifications do you need? - Australian recognised qualification in Law / Business Administration or other similar disciplines - Minimum 8 years of working experience in a Legal, Accounting, Audit, Funds, Trustee or Governance role - An understanding of the role of a Trustee - Client management skills and relationship management experience - Knowledge of the managed funds industry and operational experience relating to managed investment schemes - Fluent in English both verbally and in writing - Works well under pressure, delivers results and meets customer expectations - Works collaboratively and enjoys working with and influencing people - Strong verbal and written communication skills - Self-starter with good planning and organizational skills - Highly principled and able to resolve issues About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. About the Team At CSC®, we’re always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It’s also the reason we’re the trusted partner of many of the world’s most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That’s why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In’s Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Role Description The Fund Administrator will be responsible for managing the operational and compliance administration of the group's corporate entities, managed investment products, investor servicing functions, and regulatory obligations. This role combines elements of fund administration, corporate secretarial services, regulatory compliance coordination, investor services, and operational management. The successful candidate will work closely with the Managing Director and external advisers including accountants, lawyers, registry providers, compliance consultants, and regulators. Key Responsibilities - Corporate Affairs & Governance - Maintain company registers, corporate records, and compliance calendars across multiple entities. - Coordinate ASIC lodgements, annual reviews, director/shareholder updates, and regulatory deadlines. - Support business registrations, trademarks, office administration, vendor relationships, and corporate governance activities. - Corporate Accounting Administration - Support Senior Bookkeeper in bookkeeping, budgeting, and financial reporting with external accountants. - Support GST, tax returns, financial statements, and month-end/year-end processes. - Maintain financial records and documentation for audit and compliance purposes. - AFSL & Regulatory Administration - Coordinate compliance across ASIC, ATO, AUSTRAC, and other regulatory portals. - Monitor licence obligations, regulatory filings, authorised representative records, and compliance registers. - Track reporting deadlines, industry levies, and regulatory requirements. - Fund Administration - Support the administration of managed investment funds, investor registers, and fund records. - Coordinate fund & sub-fund establishment, registry providers, investor reporting, and operational procedures. - Maintain fund documentation, workflows, and internal controls. - Investor Services - Manage investor onboarding, KYC documentation, applications, and transaction administration. - Respond to investor enquiries and coordinate ongoing communications and reporting. - Ensure investor records remain accurate and up to date. - Product & Platform Management - Coordinate relationships with registry providers, technology partners, and external service providers. - Support onboarding of new platforms and identify opportunities to improve operational workflows and automation. - Compliance & Legal Coordination - Coordinate legal and compliance documentation, including disclosure documents, policies, and registers. - Support regulatory reporting and track actions arising from legal and compliance reviews. - Project & Workflow Management - Document business processes, coordinate internal projects, and support operational improvements. - Help build scalable systems, workflows, and controls to support business growth. Tools & Systems - Microsoft 365 (Teams, SharePoint, Planner, Outlook, Excel) - Xero - ASIC online portals - ATO online services - AUSTRAC reporting systems - Fund registry platforms - Workflow and task management software - Document management systems Qualifications - 5+ years experience in fund administration, corporate administration, compliance administration, financial services operations, or similar roles - Strong experience using Microsoft 365 applications - Experience using Xero or similar accounting systems - Experience coordinating compliance and reporting obligations - Strong attention to detail, organisational, and project management skills - Ability to manage multiple stakeholders and deadlines simultaneously - Excellent written and verbal English communication skills - High level of integrity and professionalism Highly Desirable - Experience working with Australian Financial Services Licensees (AFSL) - Experience with managed funds, investment products, or trustee structures - Experience interacting with ASIC, AUSTRAC or ATO portals - Corporate secretarial experience - Compliance or risk management experience - Experience with fund registry platforms - Experience coordinating legal and accounting advisers - Exposure to financial services or wealth management organisations - Experience building workflows using Microsoft 365 Reporting & Oversight Structure - Reports directly to the Managing Director - Works closely with external lawyers, accountants, compliance consultants and service providers - Significant autonomy with defined priorities and deliverables - Plays a key role in building operational infrastructure and governance frameworks Work Arrangement & Expectations - This is a remote independent contractor engagement. - Successful candidates will be expected to: - Disclose any current client engagements or ongoing employment - Maintain confidentiality regarding all client and investor information - Demonstrate a high level of professionalism when dealing with regulators, investors and service providers - Reflect this engagement on their LinkedIn profile as an "Independent Contractor" if requested - Maintain sufficient working capacity to meet agreed service levels and deadlines - This role offers significant long-term growth opportunities as the business expands its managed funds, investment products, and international operations.

Role Description We are a well established local technical company of over 20 years that is growing and are looking for experienced Admin Support as we gradually expand our activities for our summer Education and Training programs. The successful candidate will be able to work well independently and communicate effectively with a small team of co-workers. - Help the Office Manager maintain efficient office operations and procedures and follow up with emails in a timely manner - Have excellent communication skills when answering or making calls - Help support the stages of our training programs - Support the screening and interviewing of candidates for training - Help coordinate the Admin aspects of the Training Dept. Qualifications - A third Level Education in either a teaching or business education field of study is preferable - At least 5 years of related experience Company Description