Role Description We’re Hiring: Property & Casualty Claims Specialist Are you an experienced claims adjuster located in West Virginia? At Metis, we take a unique approach to commercial insurance through administering self-insurance Risk Pools. If you are looking for a change and a challenge, we’re looking for a dedicated Property and Casualty Claims Specialist to join our growing team. - Manage and resolve property and casualty and/or general liability claims. - Assess and evaluate claims, conduct investigations, and ensure documentation is collected. - Build relationships with members and help claimants navigate the claims process. Qualifications - Bachelor’s Degree required, or 7+ years of experience in property and casualty claims handling. - 5 years’ minimum Property and Casualty claim handling experience. Benefits - Comprehensive benefits package including 401(k) with 200% match up to 6%. - Affordable health insurance premiums with wellness incentives. - HSA with $500 annual company contribution. - Company paid individual dental, life, short-term, and long-term disability insurance. Company Description Metis is a drug and tobacco-free workplace.

• Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim. • Negotiating settlement of claims within designated authority. • Communicating claim activity and processing with the claimant and the client. • Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.

• Analyze and process complex bodily injury auto and commercial transportation claims by reviewing coverage, completing investigations, determining liability, and evaluating the scope of damages • Analyze complex auto bodily injury claims on behalf of clients • Process complex auto commercial and personal line claims, including bodily injury • Ensure claim files are properly documented and coded correctly • Responsible for litigation process on litigated claims • Coordinate vendor management, including use of independent adjusters • Report large claims to excess carrier(s) • Develop and maintain action plans to ensure state required contact deadlines are met • Identify and pursue subrogation and risk transfer opportunities; secure and dispose of salvage • Communicate claim action/processing with insured, client, and agent or broker when appropriate • Perform other duties as assigned • Support the organization's quality program(s).

Role Description The Auto/Property Damage Claims Adjuster is responsible for the investigation, administration and settlement of simple to moderately complex commercial auto property damage claims, within the authority granted by the company and the client. The right candidate will perform with high levels of autonomy, while working closely with clients and attorneys as a claims professional. Essential Job Functions - Investigate new claims and initiate timely contacts with clients, their employees, claimants and legal counsel to determine appropriate actions to be taken. - Read and comprehend insurance policies. - Properly evaluate coverage and damages, address demands appropriately. - Apply understanding of insurance policies and policy interpretation while establishing appropriate loss estimates. - Coordinate and manage total loss claims, including valuation review, salvage disposition, title processing, and settlement negotiations with vehicle owners and lienholders. - Negotiate settlements with claimants and attorneys. - Report to clients and excess carrier requests regarding claim status and follow through on recommended actions. - Remain in direct compliance with company policies and procedures. - Ability to utilize windows-based claims systems and Microsoft type applications. - Ability to serve on-call after-hours in response to urgent claim matters. - Meet with clients and account management to conduct claim reviews, including presenting cost reports, reserves, active claims and settlement recommendations. Qualifications - Two or more years of experience in adjusting automobile and auto related property damage claims. - Active Adjusters License. - Exceptional communication and interpersonal skills. - Detail-oriented with strong organizational and time management skills. - Strong PC/laptop skills. - Excellent customer service and telephone skills. - Ability to work in a team environment under direct management to complete assignments. Benefits - Competitive salary commensurate with experience. - Excellent benefits including medical, dental, vision, disability, life insurance, and 401(K) with match. Values At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration. Equal Opportunity Employer Here at Charles Taylor we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex, or sexual orientation. Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor. Company Description Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.