Role Description We are seeking a proactive, highly organised, and tech-savvy Virtual Assistant to become an integral part of our growing team. This role is ideal for someone who enjoys variety and thrives in a fast-paced environment. You will provide day-to-day support across executive administration, sales support, guest communications, marketing, and business operations while working closely with the Business Owner, Office Manager, and Sales Team. Your primary objective is to streamline daily operations, provide exceptional customer service, and help the leadership team focus on business growth while ensuring outstanding experiences for clients and guests. - Executive & Administrative Support: - Provide day-to-day administrative support to the Business Owner and Office Manager. - Manage calendars, appointments, reminders, and general administrative tasks. - Prepare documents, reports, correspondence, and business files. - Organise and maintain digital filing systems. - Assist with email management and day-to-day business administration. - Complete ad hoc administrative tasks as required. - Sales Administration: - Maintain and update CRM records. - Assist with property listing administration and sales documentation. - Coordinate appointments and client follow-ups. - Support database management and sales administration. - Provide administrative support to the Sales Team. - Guest & Customer Support: - Respond promptly and professionally to guest enquiries. - Manage booking enquiries and guest messaging. - Assist with check-in and check-out communications. - Coordinate maintenance requests with contractors and suppliers. - Coordinate cleaning schedules and property readiness. - Deliver exceptional customer service while maintaining a warm and professional communication style. - Marketing & Business Support: - Assist with Facebook and Instagram content scheduling. - Support promotional campaigns, events, and marketing activities. - Assist with content coordination and marketing administration. - Contribute creative ideas that support business growth and customer engagement. - Operations Support: - Work collaboratively with the Business Owner, Office Manager, and Sales Team. - Assist across multiple areas of the business as operational priorities change. - Learn and utilise business systems efficiently. - Identify opportunities to improve workflows and business processes. - Demonstrate initiative by anticipating tasks and completing them with minimal supervision. Qualifications - 3-5 Yrs previous experience as a Virtual Assistant, Executive Assistant, Administrative Assistant, Sales Administrator, or in a similar support role. - Excellent written and verbal English communication skills. - Exceptional grammar, spelling, and professional business writing. - Outstanding customer service and relationship management skills. - Highly organised with exceptional attention to detail. - Proven ability to manage multiple priorities in a fast-paced environment. - Strong problem-solving skills with the ability to work independently. - Tech-savvy with the ability to quickly learn new software and business systems. - Experience using CRM platforms or the ability to quickly adapt to new technology. - Proficiency in Google Workspace, including Google Drive, Google Chat, Gmail, Docs, and Sheets. - Experience with, or willingness to learn, platforms such as REX CRM, Resly, Realworks, and RP Data. - Creative mindset with an interest in supporting marketing and social media activities. - Positive, proactive, adaptable, and collaborative work ethic. - Professional phone etiquette and a warm, engaging communication style. - Ability to support multiple stakeholders while maintaining confidentiality and professionalism. - A genuine passion for delivering exceptional service to clients, guests, and the wider team.

• Manage the executive's complex calendar • Handle email correspondence • Prepare, review, and submit expense reports • Develop and maintain presentation decks • Execute delegated administrative tasks • Arrange and manage domestic and international travel • Coordinate logistics for leadership offsites and Board meetings • Manage scheduling for meetings • Oversee planning for leadership team offsites • Partner with Finance to draft budgets and track adherence

Role Description The Executive Assistant to the Managing Partner is a highly trusted operational partner responsible for keeping executive priorities, client-facing workflows, business development initiatives, meetings, travel, events, financial administration, and special projects moving seamlessly. This role is best suited for an individual who thrives in a high-performance, fast-paced professional services environment where urgency, exceptional attention to detail, and flawless execution are expected every day. The Managing Partner operates with high standards for accuracy, responsiveness, organization, and efficiency. Success in this role requires the ability to anticipate needs, exercise sound judgment, manage multiple competing priorities simultaneously, and consistently deliver high-quality work with minimal oversight. The ideal candidate remains calm under pressure, adapts quickly to changing priorities, communicates proactively, and takes pride in maintaining exceptional attention to detail. While the position generally follows standard business hours, executive priorities, client needs, transactions, and special projects may occasionally require flexibility outside of traditional working hours. This role is ideal for someone who enjoys being an indispensable partner to leadership and is motivated by supporting a growing, high-performing organization. Qualifications - 5+ years of experience in executive support, operations, project coordination, client services, business administration, or a related role. - Exceptional organizational and project management skills. - Strong written and verbal communication abilities. - Ability to manage multiple priorities simultaneously while maintaining attention to detail. - High level of professionalism and discretion handling confidential information. - Strong judgment, business acumen, and problem-solving skills, with the ability to learn quickly and make informed decisions. - Advanced proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, and PowerPoint. - Based in, or consistently available to work during, the Pacific Time zone. - Experience using AI tools to drive automation, organization, and efficiency. - Proactive, responsive, and comfortable anticipating needs before being asked. - Highly detail-oriented while still able to understand broader business priorities. - Calm under pressure and able to manage urgent requests without losing accuracy. - Resourceful problem-solver who takes ownership and follows through. - Strong communicator who can represent the firm professionally with internal and external stakeholders. - Discreet, trustworthy, and comfortable handling confidential business and personal information. - Entrepreneurial self-starter who enjoys improving processes and creating structure. Requirements - Experience supporting executives, partners, founders, or senior leadership in a fast-paced environment. - Experience in professional services, consulting, finance, investment banking, M&A advisory, legal services, accounting, or a related industry. - Familiarity with CRM systems, DocuSign, billing workflows, and project management tools. - Comfort coordinating with senior external stakeholders, including business owners, investors, attorneys, accountants, referral partners, and service providers. Benefits - Competitive compensation plus semi-annual performance bonuses. - 401(k) with immediate vesting and employer match after one year. - Comprehensive medical, dental, and vision coverage. - Unlimited vacation time and paid sick leave. - Short-term disability insurance. - Three team offsites per year, to connect, recharge, and grow together.

Role Description Provide high-level administrative, organizational and operational support to the Senior Vice President, Manufacturing & Engineering and the Global Engineering Leadership Team. The role is responsible for ensuring efficient day-to-day operations, supporting governance activities, coordinating administrative processes, monitoring cost centers and headcount data, and facilitating communication across internal and external stakeholders. You will be responsible for - Executive Support - Manage the calendar of the Senior Vice President, Manufacturing & Engineering, ensuring effective prioritization of meetings and activities. - Coordinate internal and external meetings, workshops, leadership events and business reviews. - Prepare agendas, presentations, meeting materials and pre-read documentation. - Track actions and follow-up activities arising from leadership meetings. - Support the Senior Vice President and Leadership Team in managing communications and organizational activities. - Office Management & Administration - Organize business travel, accommodation and related logistics. - Manage travel expense reports and related documentation. - Support document management and filing activities. - Coordinate team meetings, workshops and events. - SAP & Procurement Support - Create and manage Purchase Requisitions (PR) within SAP. - Coordinate Service Entry Sheets (SES), purchase orders and invoice-related activities. - Liaise with Procurement, Finance and suppliers to ensure timely processing of requests. - Monitor open purchase requests and ensure proper follow-up. - Support contract and supplier administration activities when required. - Budget & Cost Control Support - Support monitoring and reporting of the Global Manufacturing & Engineering Opex budget. - Maintain and update budget tracking files and cost center reports. - Prepare regular reports and analyses to support management decision-making. - Monitor expenditures and identify variances against budget. - Coordinate with Industrial Controlling and Finance on cost center-related activities. - Governance & Cross-Functional Coordination - Support governance processes within Global Manufacturing & Engineering. - Ensure proper coordination between Global Manufacturing & Engineering and TechOp&S governance routines. - Support transversal projects and initiatives across different functions and sites. - Ensure timely collection, consolidation and distribution of information required by leadership. - Reporting & Data Analysis - Prepare reports, dashboards and presentations using Excel and PowerPoint. - Analyze and consolidate data from different sources. - Maintain tracking tools and databases. - Support management reporting activities and preparation of executive presentations. Qualifications - At least 6 months of experience in Executive Assistant, Office Manager, Administrative Coordinator or similar roles. - Fluent Italian and English. - Ability to manage multiple priorities in a dynamic international environment. - Strong organizational skills. - Stakeholder Management & Communication. - Problem Solving, Proactivity & Attention to Detail. - Confidentiality, Professionalism & Independent Working. Requirements - Knowledge of SAP. - Knowledge of Excel and PowerPoint. - Proven experience supporting senior leaders in an international environment. - Experience managing complex calendars, meetings and business priorities. - Experience with procurement and administrative processes. - Experience in cost centers tracking and reporting activities. Benefits - Comprehensive benefits package including pension, private medical insurance, wellbeing programme, flexible benefits programme. - Top-class benefits including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support. - Competitive salary package comprising a basic salary, performance bonuses, and benefits benchmarked against the external market. - Flexible working arrangements, remote work options, and tax assistance services for foreign colleagues.