Role Description We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience. - Handle support tickets - Troubleshoot client concerns - Offer solutions - Maintain professional communication with clients across various channels Qualifications - Proficiency in Customer Support, Customer Service, and Customer Satisfaction - Strong Communication skills to effectively interact with clients - Experience in Troubleshooting and resolving client issues in a timely manner - Ability to provide friendly customer support and solutions-driven service - Strong organizational and time management abilities to handle multiple tasks - Tech-savvy with the ability to learn and use customer support tools and platforms - Prior experience in the travel industry or related roles is an advantage but not required

Role Description We are seeking a full-time Remote Customer Service Representative to join our team. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience. - Handle support tickets - Troubleshoot client concerns - Offer solutions - Maintain professional communication with clients across various channels Qualifications - Proficiency in Customer Support, Customer Service, and Customer Satisfaction - Strong Communication skills to effectively interact with clients - Experience in Troubleshooting and resolving client issues in a timely manner - Ability to provide friendly customer support and solutions-driven service - Strong organizational and time management abilities to handle multiple tasks - Tech-savvy with the ability to learn and use customer support tools and platforms - Prior experience in the travel industry or related roles is an advantage but not required

Role Description We are seeking a full-time Remote Customer Care Representative to join our team. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience. - Handle support tickets - Troubleshoot client concerns - Offer solutions - Maintain professional communication with clients across various channels Qualifications - Proficiency in Customer Support, Customer Service, and Customer Satisfaction - Strong Communication skills to effectively interact with clients - Experience in Troubleshooting and resolving client issues in a timely manner - Ability to provide friendly customer support and solutions-driven service - Strong organizational and time management abilities to handle multiple tasks - Tech-savvy with the ability to learn and use customer support tools and platforms - Prior experience in the travel industry or related roles is an advantage but not required

Role Description If you're a senior-level NetSuite consultant with experience helping Financial Services organizations drive operational excellence, business transformation, regulatory readiness, and client success, and you're excited about the opportunity to help customers harness the power of AI to transform how they operate, NetSuite ACS is the place for you! Oracle NetSuite's Advanced Customer Support (ACS) team is seeking a seasoned consultant with expertise supporting Financial Services organizations, including: - Consumer & Commercial Financial Services firms - Specialty finance organizations - Lending institutions - Payment and financial technology providers - Wealth and asset management firms - Investment Banks - Private Equity firms - Venture capital organizations - Other financial institutions This direct hire position can be home office based in most major US and Canadian cities and requires minimal travel, as appropriate. As part of the ACS team, this role will help Financial Services customers optimize NetSuite across core financial management and accounting processes, including: - Multi-subsidiary and multi-currency operations - Financial close - Budgeting - Tax management - Cash application - Bank reconciliation - Revenue recognition - Compliance - Regulatory and investor reporting - Financial analytics Consultants will advise customers on business process optimization across: - Record-to-report - Order-to-cash - Procure-to-pay - Project accounting - Portfolio operations - Integration strategies Successful consultants are expected to bring deep functional expertise across NetSuite financial capabilities, including: - Financial reporting - Saved searches - Dashboards - SuiteAnalytics - Custom workflows - Approvals - Security and roles - Advanced accounting features - System configuration Qualifications - 6+ years of relevant ERP consulting, Financial Services, finance, accounting, operations, or business process consulting experience. - Strong NetSuite ERP functional consulting experience. - Experience with other enterprise ERP platforms (Oracle Fusion Cloud ERP, SAP, Microsoft Dynamics, Workday Financials, Sage Intacct, etc.) will also be considered. - Experience supporting Financial Services organizations. - Strong understanding of Financial Services business processes. - Experience configuring and supporting NetSuite financial capabilities. - Experience gathering business requirements and translating them into scalable solutions. - 2+ years of external consulting or customer-facing advisory experience with executive stakeholders. - Ability to analyze complex business requirements and develop strategic roadmaps. - Strong communication, presentation, facilitation, and executive relationship management skills. - Demonstrated passion for customer success and continuous improvement. - Enthusiasm for adopting AI-enabled business processes. Requirements - Experience with NetSuite Advanced Financials, Multi-Book Accounting, Advanced Revenue Management, SuiteTax, SuiteBilling, Fixed Assets, Planning & Budgeting (NSPB), EPM, SuiteProjects, SuiteAnalytics, or Analytics Warehouse. - Experience implementing or supporting Financial Services operational processes. - Experience designing or supporting integrations using SuiteTalk (REST/SOAP), Celigo, middleware platforms, payment gateways, or third-party financial applications. - Familiarity with NetSuite AI capabilities. - Experience helping customers adopt AI-enabled workflows. - Working knowledge of advanced NetSuite platform capabilities. - Background in accounting, finance, banking, capital markets, investments, private equity, treasury, or financial operations. - NetSuite ERP Consultant certification or other relevant Oracle NetSuite certifications preferred. - Experience leading customer engagements, mentoring consultants, or serving as a functional lead. - Proven ability to collaborate across functional consultants, technical consultants, developers, architects, project managers, and executive customer stakeholders. Travel Requirement - Minimal travel required, as appropriate. Benefits - Flexible medical, life insurance, and retirement options. - Opportunities for community engagement through volunteer programs.