Role Description The Administrative Assistant is responsible for supporting daily administrative and operational activities, ensuring organizational efficiency and smooth internal processes. This role involves: - Document management - Internal and external communication - Assistance with financial and administrative routines This position reports to Lycius Bezerra and is part of the Project Team located in Brazil and will be an on-site role. In this role, you will have the opportunity to: - Perform general administrative tasks (file organization, document control, and data entry) - Provide support to team members and managers with day-to-day operational needs - Assist with basic financial activities (expense tracking, invoice processing, data entry) Qualifications - Previous experience in an administrative or office support role is preferred - Proficiency in Microsoft Office Suite (especially Excel, Word, and Outlook) - Experience with document management and filing systems Benefits - Comprehensive, competitive benefit programs - Health care programs - Paid time off - Flexible, remote working arrangements for eligible roles

Role Description The Administrative Assistant Senior Representative provides high-level administrative and operational support to a team of five senior leaders within Operations, Insights & Delivery. This role is responsible for driving efficiency across leadership priorities, managing complex logistics, and ensuring seamless day-to-day operations in a fast-paced, highly confidential environment. The position requires strong judgment, proactive problem-solving, and the ability to balance competing priorities across multiple stakeholders. Primary Functions - Executive Support & Calendar Management - Manage complex calendars for five senior leaders, prioritizing critical business activities and resolving conflicts. - Coordinate meetings across time zones, including leadership forums and cross-functional sessions. - Prepare leaders with agendas, materials, and briefing support. - Travel & Expense Management - Coordinate domestic and international travel, including itineraries and logistics. - Prepare and manage expense reports with accuracy and timeliness. - Operational Support - Coordinate leadership meetings, offsites, and organizational events. - Support onboarding, team logistics, and administrative processes. - Maintain key team artifacts (org charts, distribution lists, documentation). Qualifications - High school diploma or GED; Bachelor’s degree preferred. - 5+ years relevant administrative support experience supporting multiple senior/executive leaders. - Experience performing in a corporate, matrixed environment supporting senior leadership teams preferred. - Demonstrated ability to manage complex calendars and competing priorities. - Strong organizational, prioritization, and problem-solving skills. - Excellent communication (oral and written) skills and ability to produce executive-ready materials. - Strong collaboration skills with the ability to influence and coordinate across teams. - High level of professionalism and discretion. - Ability to work independently with a proactive, solutions-oriented mindset. - Proficient using MS Office software. Requirements - If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. - For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location. - This role is also anticipated to be eligible to participate in an annual bonus plan. Benefits - Comprehensive range of benefits focused on supporting your whole health. - Health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one. - 401(k) plan. - Company paid life insurance. - Tuition reimbursement. - A minimum of 18 days of paid time off per year. - Paid holidays and leaves of absence. Company Description Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients. Join us in driving growth and improving lives.

• Provide high-level administrative and operational support to a team of five senior leaders within Operations, Insights & Delivery • Manage complex calendars for five senior leaders, prioritizing critical business activities and resolving conflicts • Coordinate meetings across time zones, including leadership forums and cross-functional sessions • Prepare leaders with agendas, materials, and briefing support • Coordinate domestic and international travel, including itineraries and logistics • Prepare and manage expense reports with accuracy and timeliness • Coordinate leadership meetings, offsites, and organizational events • Support onboarding, team logistics, and administrative processes • Maintain key team artifacts (org charts, distribution lists, documentation)

Role Description The Client Relationship Virtual Assistant serves as the primary point of contact for existing and prospective clients. This role focuses on maintaining excellent customer relationships, responding promptly to inquiries, checking in with clients regularly, and managing online reviews. - Respond to new client inquiries. - Follow up on prospective customers. - Conduct monthly client check-ins. - Manage Trustpilot reviews. - Manage Google Business Profile reviews. - Reply professionally to all customer reviews. - Maintain positive client relationships. - Record client interactions within CRM. - Attend video meetings with clients when required. - Participate in daily stand-up meetings. Qualifications - Excellent spoken and written English. - Strong customer service skills. - Friendly and personable. - Comfortable speaking with clients via video. - Organized and detail-oriented. - Experience managing customer relationships. Requirements - Camera ON during every meeting. - Excellent internet connection. - Professional presentation. - Human-first communication. - Daily stand-up attendance. Shift & Hours - Starting with 10 - 15 hours per week. - Fixed schedule; within UK business hours. Target Start Date - As soon as a suitable candidate is identified.