SAP Analyst II - Operations & Planning
Location
Latin America (LATAM)
Posted
71 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
SAP Analyst II - Operations & Planning
Exfold
Role Description The SAP Analyst II - Operations & Planning provides L2 production support for SAP PP/PI production processes and SAP MM purchasing and inventory management across SAP ECC and S/4HANA environments. The role supports manufacturing, planning, procurement, and materials operations by resolving incidents, service requests, and break/fix issues through the Service Desk. This is an individual contributor role focused on stable operations, minor enhancements, clean-core practices, documentation, and disciplined escalation. Key Responsibilities - Monitor ServiceNow queues for SAP PP/PI and MM incidents, requests, and problems. - Perform ticket triage, impact analysis, root cause analysis, and functional troubleshooting. - Work directly with manufacturing, planning, procurement, and supply chain users to understand issues and validate fixes. - Perform approved SAP configuration changes for break/fix issues and minor enhancements. - Coordinate with ABAP, integration, master data, and cross-functional teams where needed. - Support test evidence capture, deployment, hypercare, documentation, and continuous improvement activities. Qualifications - 5-8 years of SAP experience in production support, AMS, or operational SAP roles. - Hands-on experience supporting SAP PP/PI production processes and SAP MM purchasing/inventory management. - Strong PP/PI knowledge: resources, bills of material, master recipes, ATP, MRP, and related functions. - Strong MM knowledge: source lists, purchasing info records, pricing, outline agreements, PR/PO, approval workflows, material movements, and physical inventory. - Experience with NACE output determination, BRF+, ALE/IDOC inbound and outbound integration. - Experience with ServiceNow or a similar ITIL-based ticketing tool and strong English communication skills. Preferred Experience - Exposure to SAP ECC and S/4HANA. - Modern event-based SAP API integration. - Rev-Trac, Cloud ALM, or similar change/transport management tooling. - Oil & Gas, Process Industry, CPG, manufacturing, or distribution environments.
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