Role Description - Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals. - Serve as the primary liaison for ERM's clientele across the UK, ensuring optimal satisfaction and value realization. - Champion customers' interests within ERM, influencing product direction and enhancements. - Lead customer engagement initiatives, emphasizing the value proposition of ERM's offerings. - Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth. - Spearhead internal process enhancements tailored to customer requirements. - Gather and channel customer feedback, reinforcing their voice within ERM's framework. Qualifications - Minimum of 6 years in a customer-centric role within B2B sectors. - Comprehensive understanding of the cybersecurity landscape. - 4+ years of specialized experience as a Customer Success Manager or equivalent in B2B environments. - Bachelor’s degree in engineering or a relevant discipline. - Prior experience in account management and/or commercial roles. - Proven expertise in Cybersecurity, Intelligence, WEBINT domains, or collaboration with attack teams (e.g., penetration testers, red teamers). - Proficiency in English (Speaking, Reading, Writing) is essential. Company Description Cyberint, a market leader in External Risk Management, helping organizations to accelerate the detection, response and remediation of their external threats, was recently acquired by Check Point and is looking for a Customer Success Manager to cover our team in the UK and bolster our Customer Success team. Check Point Software Technologies has been honored by Time Magazine as one of the World’s Best Companies for 2024. We've also earned a spot on the Forbes list of the World’s Best Places to Work for five consecutive years (2020-2024) and recognized as one of the World’s Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Role Description Lassie est une Pet Tech en pleine croissance ayant pour mission de transformer le domaine de la santé animale. 🐱🐶💙 En tant qu'assurance pour animaux de compagnie 100% digitale, nous offrons une couverture d'assurance aux parents de chiens et de chats en cas d'urgence, mais aussi en prévention. Notre objectif est également de réduire les maladies et les blessures chez les animaux de compagnie, de promouvoir la connaissance des bonnes pratiques de soin et d'assurer la prévention de la santé des chiens et des chats. Ainsi, nous sommes la première assurance pour animaux de compagnie préventive au monde. - Communiquer avec nos clients et répondre à leurs souhaits et questions (par chat, e-mail et téléphone), de 8h à 20h du lundi au vendredi et de 9h à 18h le samedi. - Fournir un soutien à nos clients pour leurs animaux de compagnie concernant nos produits d’assurance et leur inscription. - Optimisation continue de l'expérience client basée sur les retours clients en collaboration avec les autres départements de Lassie. - Participation à des projets passionnants liés à la satisfaction client ✨. Qualifications - Vous avez déjà acquis une première expérience en service client, dans un cabinet/clinique vétérinaire ou dans un rôle en contact direct avec la clientèle. - Vous possédez d'excellentes capacités de communication, tant écrites que verbales. - Vous vous caractérisez par une manière de travailler structurée et détaillée. - Vous pouvez effectuer plusieurs tâches en même temps - à la fois pour conseiller nos clients et pour soutenir des projets internes. - Vous êtes curieux et toujours motivé pour apprendre de nouvelles choses. - Vous êtes flexible, pratique et motivé à travailler dans un environnement dynamique. - Vous aimez le travail en équipe et appréciez les échanges réguliers avec vos collègues (français, suédois et allemands). - Vous possédez des compétences courantes en français parlé et écrit ainsi qu'en anglais de base afin d'échanger des idées avec l'équipe internationale 🌈. Benefits - L’opportunité de faire partie d’une entreprise dynamique en phase de croissance. - Une culture d'entreprise flexible, dynamique et chaleureuse. - Une ambiance de travail internationale avec une grande liberté de création. - Joie et enthousiasme de travailler sur un produit unique qui rend le monde meilleur. - Les chiens sont bien sûr les bienvenus dans notre bureau à Paris 💙.

• As a Customer Success Platform Area TAM, you will fuel solutions to ensure every customer request makes the deepest impact possible for our customers. • Guide account team members and customers on optimal use of the Splunk Platform. • Provide recommendations for a customer’s overall technical health. • Conduct research from various resources with the ability to consistently find answers to questions and solve complex technical problems. • Proactively engage Area aligned Technical Success Engineers to review and assess their account’s health situation. • Deliver customer onboarding enablement-based workshops and achieve success milestones.

Role Description Gratitude Weight Loss Honolulu LLC is looking for a compassionate and motivated Patient Success Coordinator to join our growing team in West Palm Beach, FL. In this rewarding role, you'll be the heart of our patient experience — guiding individuals on their weight loss journey from first contact to lasting results. If you're passionate about helping people transform their lives, we want to hear from you! - Serve as the primary point of contact for patients throughout their weight loss program journey - Schedule and coordinate patient appointments, consultations, and follow-up visits - Educate patients on program offerings, treatment plans, and wellness goals - Monitor patient progress and provide motivational support to drive program adherence - Manage patient records, documentation, and data entry with accuracy and confidentiality - Collaborate with clinical and administrative staff to ensure seamless patient care - Handle patient inquiries, concerns, and feedback with professionalism and empathy Qualifications - Prior experience in a healthcare, wellness, or patient-facing coordinator role preferred - Strong interpersonal and communication skills with a patient-first mindset - Ability to multitask, stay organized, and thrive in a fast-paced clinical environment - Proficiency with scheduling software, EMR systems, or CRM platforms is a plus - Empathetic, motivating, and committed to supporting patients through lifestyle changes - High school diploma or equivalent required; associate's or bachelor's degree preferred Benefits - Bonus based on performance - Flexible schedule - Free uniforms - Training & development Company Description Gratitude Weight Loss Honolulu LLC is a dedicated weight loss and wellness practice committed to helping patients achieve sustainable, life-changing results through personalized care and proven programs. Our patients love us for our compassionate approach and the genuine support they receive every step of the way. Our team thrives in a positive, purpose-driven environment where every day brings the opportunity to make a real difference in someone's life. This is a remote position.