• Reviews incoming moderate to complex residential and commercial property estimates for accuracy and compliance with carrier-specific guidelines • Provides feedback to and collaborates with independent adjusters to correct estimates as necessary • Contributes to business goals, performance metrics, and effectively uses tools & technology • Supports workload surges and/or catastrophe operations as needed to include working significant overtime during designated catastrophe events • Acquires and applies knowledge of dwelling construction terminology and techniques, estimating best practices and Xactimate estimates

Role Description This position offers the opportunity for a remote work. As a Mortgage Specialist Associate, you provide direct client and sales support to Mortgage Specialists, enabling them to focus on planning, advice activities, and acquisition of new clients. You contribute to a differentiated client experience by providing value-added support and problem resolution. In this role, you collaborate with partners across the organization to identify and meet client needs and goals and expand the network of your team. As a member of the Mortgage Specialist Team, you provide leadership around the development of the Associate role and bring innovative ideas to grow market share. What will you do? - Enable Mortgage Specialists by assisting with preparations for client meetings and supporting the fulfilment of mortgage solutions and referrals to appropriate partners. - Provide consistent support to client requests, act as a point of contact for client concerns, and ensure accuracy of documentation with follow-ups, as required. - Leverage routines to ensure efficient and effective completion of client tasks, identifying areas for improvement to realize efficiencies. - Maximize opportunities to effectively identify client needs, make referrals, acquire new mortgage clients, and track and review progress against the teams’ annual plan. - Exercise due diligence in following all policies and procedures, and identify/correct areas of operational risk. - Support Mortgage Specialists with administrative activities, applying a proactive approach to achieving a superior client experience. Qualifications - Previous experience in Home Equity Financing. - Demonstrated success working in a fast-paced environment with the ability to manage competing priorities, as well as multi-tasking and problem-solving skills. - IT literacy including the Microsoft Office suite of products, and digital knowledge. - Excellent communication skills including the ability to interact with partners effectively in person, via email, and on the phone. - Flexibility, eagerness to learn, strong personal ethics, and a hunger for success. - Ability to work both independently and in a team environment, demonstrating strong collaboration skills. - Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs. Requirements - Track record in building rapport and maintaining client relationships within the financial industry. - Experience in proactive retail sales, lead, and sales pipeline management. Benefits - A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits. - Continued opportunities for career advancement. - Support from a dynamic, collaborative, progressive, and high-performing team, as well as world-class tools, coaching, and development opportunities. - Opportunity to achieve great success and grow your career with RBC.

• Investigating and confirming the facts of loss for advanced automobile accidents • Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority • Applying advanced understanding of insurance policies • Handling investigations regarding all aspects of advanced auto claims • Learning how to review, evaluate, and negotiate basic to moderate injury claims • Identifying customer needs and working to meet those needs using appropriate customer service skills

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Claims Adjuster - Subrogation will favorably impact claim cost containment and overall Claims recovery goals by managing a caseload of subrogation claims through quality and efficient claims service, proactive negotiations, and the achievement of prompt and appropriate claim recoveries. How You’ll Do ItClaim Analysis - Conduct additional investigation, including securing newly developed evidence, to maximize subrogation recoveries cost-effectively for all lines of business. - Determine the amount of potential subrogation recovery. - Develop and implement a subrogation strategy and action plan for each assigned subrogation claim. - Evaluate liability and conduct additional investigations, as warranted, in order to settle claims at optimal levels. Communication - Collaborate and communicate with front line adjusters to determine the most appropriate outcome, providing new facts as they become available and an analysis of their impact on the liability and settlement options. - Issue subrogation notices in accordance with state specific regulations. - Provide detailed updates on subrogation status to relevant stakeholders. - Maintain proactive and collaborative contact with insureds, claimants, adverse third parties, attorneys, and front-line adjusters to optimize the recovery process. - Document subrogation action plan and recovery status in claim notes. Negotiation and Recovery - Negotiate worker’s compensation and commercial auto subrogation claims with carriers, other responsible party(s), and other legal representatives or attorneys on liability and/or damages. - Assist in the recovery of claim overpayments. - Negotiate and compromise claim/lien settlement amounts based on the facts of each case. The Right Stuff - 2+ years experience in Workers' Compensation Subrogation. - Strong knowledge of insurance claim procedures. - Strong written and verbal communication skills. - Strong decision making and critical thinking skills. - Strong negotiation skills. - Ability to work in a fast paced environment with accuracy. - Ability to learn quickly and take on new challenges and responsibilities. - G-Suite Tools, Collaboration tools, Microsoft Office suite. - High School diploma or GED required, Bachelor's Degree preferred. The use of AI in Application Review: To support a fair, efficient, and consistent hiring process, we use AI-powered tools to assist in the initial screening of applications. These tools help us identify qualifications and prior work experiences that align with the requirements of the role. We may also use AI assistant video tools during interviews to support note-taking and candidate evaluation. All AI-powered outputs are still subject to human oversight and decision-making at multiple stages of the process. By submitting your application, you acknowledge and consent to Pie utilizing these AI technologies to assist in our evaluation process. Base Compensation Range $70,000—$90,000 USD Compensation & Benefits - Competitive cash compensation - Comprehensive health plans - Generous PTO - Future focused 401k match - Generous parental and caregiver leave - Our core values are more than just a poster on the wall; they’re tangibly reflected in our work Making every part of working with us "Easy as Pie" - including our offer process. When we find someone we'd like as a Pie-oneer (a member of our team), we move quickly to put together a fair offer based on your skills, experience, location, and compensation expectations. Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members. Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have access to reliable, high-speed internet. Additional InformationPie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E-Verify program. Please click here, here and here for more information. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. 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