• Lead cross-functional teams to identify and create operational solutions that accomplish specific business objectives, driving continuous improvement across all aspects of the supply chain • Work closely with global suppliers to ensure the delivery of affordable, high-quality parts that meet dynamic customer needs, while developing mechanisms to manage and monitor operational part progress from kitting through shipment • Ensure business process outcomes align with the organization’s strategic goals by introducing innovative practices that enhance profitability and operational efficiency • Utilize risk management tools (FAI, PFMEA, MSA, etc.) to develop proactive strategies, lead root cause identification, and recommend corrective actions to eliminate product delivery issues • Foster strong relationships with various partners, crafting clear communication and making timely decisions to positively influence the organization’s culture and achieve results • Manage and assist with process improvement projects, prioritize project work, and support the needs of the Core operating system through fact-based decision-making and risk mitigation

• Lead and execute inventory management initiatives across multiple global Drug Substance Division sites • Define and maintain the division’s inventory strategy and operational roadmap • Partner with Finance to establish inventory targets, performance metrics, and governance processes • Drive global process standardization and implementation of inventory control best practices • Design and optimize inventory structures to support business growth and scalability • Lead cross-functional, multi-site improvement projects with measurable business impact • Collaborate closely with Supply Chain, Procurement, Commercial, and Finance teams • Support organizational change management and continuous improvement initiatives • Provide leadership and influence within matrixed, global organizations

• Act as the primary point of contact for manufacturing partners across Asia • Communicate production updates, changes, and requirements clearly • Follow up consistently to ensure timelines are respected • Build working relationships with factories, mills, and suppliers • Monitor production schedules and request Work In Progress updates • Flag delays or risks early • Coordinate across multiple vendors to keep launches on track • Help ensure instructions are understood and executed correctly • Translate written and verbal communication between English and Mandarin • Join calls with vendors and represent the US team clearly • Bridge cultural and operational gaps between both sides • Support purchase order tracking and documentation • Maintain organized records of production updates • Use Excel to manage simple tracking sheets and reporting • Incorporate AI tools into workflows where helpful

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change. Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization. Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX. Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. About the Role Title: Supply Specialist Reports to: Service Operations Manager Location: Remote, US Schedule: Need to be flexible to the below shifts. All in EST. Tu-Fri - 11AM - 8PM, Sat - 8AM-5PM EST Tu-Fri - 9AM - 6PM, Sat - 2PM-11PM EST Sun- 8AM-5PM, M-Th - 11AM - 8PM EST Sun - 2PM -11PM, M-T - 9AM-6PM EST CharterUP is seeking a proactive and organized Supply Specialist to take ownership of trip assignment and vendor management within a specified geographical region. This role is critical in ensuring efficient trip management, maintaining vendor relationships, supporting cross-functional projects, and driving continuous improvement in operational processes. The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and excels in both independent work and team collaboration. What You’ll Do Operational Oversight: Manage day-to-day operations within the region to ensure trips are assigned, executed, and completed in alignment with company standards. Responds immediately to failures in service delivery, identifying and executing alternate solutions. Assign trips to operators within margin parameters while tracking availability to ensure optimal resource use. Monitor and action cases in ticketing system to address exceptions just as service delivery failures and pricing negotiations Maintain and report on supply and demand trends across the region, including provider availability and pricing. Vendor Relations: Build and maintain strong, positive relationships with vendors and key stakeholders. Resolve vendor issues and respond to inquiries via phone, email, and ticketing system in a timely and effective manner. Market Analysis: Collect, analyze, and report on key operational data, including pricing trends, vendor performance, local events, and supply metrics. Stay informed on industry and regional trends to inform operational strategy and identify areas for growth or improvement. Contribute to cross-functional initiatives and special projects as assigned. Problem Solving & Communication: Quickly address and resolve transportation-related issues, including trip delays, vehicle problems, or customer complaints. Collaborate with internal teams and external partners through various communication platforms such as Slack, email, phone, and ticketing system. What You’ll Bring Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states. Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards. Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country. Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available. Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together. Referral Rewards: Earn bonuses for bringing top talent to the team. Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable. Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.