• In this position, you will be aligned to a client or multiple clients as their Salesforce strategy expert. • You will provide consultative guidance on topics including: Creating client-customized, vision-to-value roadmaps that include Marketing + AI + Data + CRM • Consulting clients through Salesforce-related business transformations • Promoting a measurement- and data-driven culture, establishing critical benchmarks and strategies for measuring success • Serving as an expert in marketing best practices, coordinated and personalized across email, digital display advertising, SMS, push, and social • Supporting campaign ideation • Leveraging data and marketing automation for improved personalization and relevancy • Using AI to gain efficiencies, bolster insights, and improve customer experiences • Analyzing program performance and providing actionable insights • Supporting Quarterly Business Reviews and Customer Journey Mapping workshops • Providing support as needed to the Sales and Marketing teams • Staying up-to-date on the latest in digital marketing technology, data management, and Salesforce features and capabilities • Developing thought leadership, championing ListEngage POVs and solutions • Being comfortable with ambiguity and an ever-evolving digital landscape

Role Description We are seeking a driven and passionate Salesforce Education Cloud Consultant to join our growing team in Colombia. In this role, you will collaborate with global experts to design and implement scalable solutions within the Salesforce Education Cloud ecosystem, helping higher education and academic institutions transform their student lifecycle processes. - Work with clients to gather and translate business requirements into scalable Salesforce Education Cloud solutions - Design, configure, and implement Education Cloud features including student lifecycle management, admissions, advising, and engagement processes - Support end-to-end Salesforce implementations, including configuration, testing, deployment, and post-go-live stabilization - Collaborate with technical teams (developers, architects, integration specialists) to ensure seamless system integrations and data flow - Participate in solution design sessions, providing best practice guidance aligned with Salesforce Education Cloud capabilities - Support data migration, system setup, and environment configuration activities - Troubleshoot issues and provide ongoing system enhancements and optimization recommendations - Work closely with stakeholders across different time zones, ensuring clear communication and alignment throughout project delivery - Contribute to documentation, training materials, and knowledge transfer sessions for clients and internal teams - Stay current with Salesforce Education Cloud updates, releases, and best practices to continuously improve delivery quality Qualifications - Excellent verbal and written communication skills in English and Spanish, with the ability to convey complex ideas clearly - A proactive approach to identifying opportunities and driving business growth - Demonstrates honesty, transparency, and ethical decision-making - Confident and professional demeanor, capable of commanding respect in high-level discussions - Strong self-awareness, resilience, and the ability to navigate complex interpersonal dynamics - Exceptional ability to manage and resolve conflicts effectively while maintaining positive relationships - Balances the needs of the company, customers, and partners to drive long-term success - Proven ability to foster and maintain strong professional connections - Flexible and responsive to changing business needs and priorities - Ensures tasks are completed efficiently with attention to detail - Works collaboratively across teams to achieve shared goals - Thorough understanding of IT procedures, industry trends, and enterprise technology landscapes - Skilled in Microsoft Office Suite and related business software Requirements - Bachelor’s degree in Computer or Information Science - related field or commensurate experience required - At least 3 years of related experience required Benefits - Competitive salaries with additional incentives for certifications and specialized expertise - Supplemental health insurance - Dedicated dental plan - Generous paid leave, flexible schedules, and family-friendly policies - One-time reimbursement for setting up a professional remote workspace - Monthly teleworking allowance to cover internet and other remote work expenses - Hands-on experience with international projects, dedicated training budgets, and continuous learning opportunities - Unlimited access to various training portals including Oracle’s Cloud Learning Subscriptions - Opportunities to travel and collaborate with teams in the US and India - Bonuses for referring qualified professionals to our team - Monthly Wellness Pass Voucher for gym memberships, fitness programs, or wellness activities - A diverse, inclusive workplace with regular team-building activities and company events

• Lead customer workshops to understand business processes, identify improvement opportunities, and translate requirements into scalable Salesforce solutions. • Design and configure Salesforce solutions using standard platform capabilities, ensuring a configuration-first approach and alignment with Salesforce best practices. • Own functional workstreams throughout the project lifecycle, including requirements gathering, user stories, solution documentation, testing, training, and go-live support. • Act as the trusted advisor between business stakeholders and the delivery team, ensuring successful project execution, stakeholder alignment, and high customer satisfaction. • Support pre-sales activities, contribute to solution proposals, share industry best practices, and continuously improve delivery methodologies and reusable assets.

• Lead customer workshops to understand business processes, identify improvement opportunities, and translate requirements into scalable Salesforce solutions. • Design and configure Salesforce solutions using standard platform capabilities, ensuring a configuration-first approach and alignment with Salesforce best practices. • Own functional workstreams throughout the project lifecycle, including requirements gathering, user stories, solution documentation, testing, training, and go-live support. • Act as the trusted advisor between business stakeholders and the delivery team, ensuring successful project execution, stakeholder alignment, and high customer satisfaction. • Support pre-sales activities, contribute to solution proposals, share industry best practices, and continuously improve delivery methodologies and reusable assets.