• Ensure 100% charge capture by reviewing physician dictated notes and operative reports and properly code all services performed utilizing appropriate CPT, ICD-10-CM codes and modifiers. • Daily review of EPIC Charge Review Work queues is essential. • Monitor and report on accounts receivable issues related to payer compliance and/or billing processes. • Act as a resource to providers, office staff, administration and the Central Business Office. • Participation in coding training and education is also required. • Maintain yearly certification as a Certified Professional Coder is required with the American Academy of Professional Coders.

• Utilize available encoder, grouper software, and other coding resources to determine the appropriate ICD-10-CM, CPT, and/or HCPCS including specialty specific codes and Evaluation and Management (E&M) codes. • Maintain an understanding and apply knowledge of National Correct Coding Initiatives (NCCI), Local Coverage Documents and National Coverage Documents (LCD/NCD) directives, Medically Unlikely Edits (MUEs), and Medicare Teaching Physician Guidelines, applying knowledge of applicable regulatory requirements and institutional guidelines to select appropriate codes and modifiers.

Role Description Revive Bhs LLC is seeking a dynamic Billing Manager to join our team in Glen Burnie, MD. This role is pivotal in ensuring accurate billing processes and enhancing our financial operations, contributing to our mission of providing exceptional service in the healthcare industry. - Oversee and manage a billing department, ensuring timely and accurate invoicing. - Develop and implement billing policies and procedures to improve efficiency. - Collaborate with healthcare providers to resolve billing discrepancies. - Analyze billing data and prepare reports for management review. - Train and mentor billing staff on best practices and compliance standards. - Perform and review authorizations timely and effectively. - Monitor accounts receivable and follow up on outstanding payments. - Ensure compliance with healthcare regulations and billing guidelines. - Utilize billing software to streamline processes and enhance accuracy. Qualifications - Bachelor’s degree in Finance, Accounting, or related field preferred. - Minimum of 3 years of experience in billing or revenue cycle management. - Strong knowledge of healthcare billing regulations and procedures. - Proficiency in billing software and Microsoft Office Suite. - Excellent analytical and problem-solving skills. - Strong communication and interpersonal abilities. - Detail-oriented with a focus on accuracy and compliance. - Ability to work independently and manage multiple priorities. - SUD Experience Preferred. Benefits - 401(k) matching - Dental insurance - Health insurance - Paid time off - Training & development Company Description Revive Bhs LLC has been a trusted provider in the healthcare sector for over a decade, dedicated to delivering quality services to our community. Our commitment to excellence has earned us loyal customers and a supportive work environment where employees thrive and grow. This is a remote position.

Role Description We are a natural medicine clinic looking for a warm, organized, and professional Medical Receptionist to be the first point of contact for our patients. This is a remote, patient-facing role that handles the day-to-day flow of inbound and outbound communications — calls, texts, and emails — as well as data entry and a range of general administrative tasks that keep the clinic running smoothly. The right candidate brings a calm, caring energy to patient interactions while staying organized and responsive in a multi-channel communication environment. - Phone Communication — Primary Function - Answer inbound patient calls professionally and warmly, handling appointment requests, general inquiries, and patient questions. - Make outbound calls for appointment reminders, follow-ups, scheduling confirmations, and recall outreach. - Manage a steady daily call volume of approximately 20 calls with consistent quality and attentiveness on every interaction. - Triage calls appropriately — routing clinical questions to the provider while handling scheduling and administrative matters directly. - Document call outcomes and any required follow-up actions accurately after each interaction. - Text & SMS Communication - Monitor and respond to patient text messages in a timely and professional manner. - Send appointment reminders, confirmations, and follow-up messages via text as needed. - Maintain a warm, clear, and on-brand tone across all text communications. - Ensure all text-based interactions are documented appropriately in the patient record or communication log. - Email Management - Monitor the clinic inbox and respond to patient emails promptly and professionally. - Draft and send appointment confirmations, intake form instructions, and general clinic communications. - Triage emails by urgency and route clinical or complex inquiries to the appropriate team member. - Maintain an organized inbox with timely responses to all patient and administrative emails. - Scheduling & Appointment Management - Schedule, reschedule, and cancel patient appointments across the clinic calendar. - Confirm upcoming appointments and ensure patients have all necessary preparation information in advance. - Manage waitlists and fill cancellation slots proactively to keep the provider schedule optimized. - Coordinate scheduling across multiple communication channels so nothing is double-booked or missed. - Data Entry & Records - Perform accurate data entry of patient information, appointment details, and communication records into the practice management system. - Maintain organized and up-to-date patient records in compliance with applicable privacy regulations (HIPAA). - Process new patient intake information and ensure all required fields and documents are collected before the first appointment. - Update patient contact details, insurance information, and other record changes as they occur. - Ad Hoc Administrative Support - Support the clinic with general administrative tasks as they arise — this role requires flexibility and a willingness to pitch in where needed. - Assist with document preparation, filing, and general office organization as directed. - Handle miscellaneous front office tasks that keep daily clinic operations running without interruption. Qualifications - Prior experience in a medical receptionist, patient services, healthcare administrative, or similar patient-facing role. - Comfortable managing a steady daily call volume of approximately 20 calls with professionalism and consistency. - Warm, clear, and professional communication style across phone, text, and email. - Organized and detail-oriented with strong follow-through on all patient interactions and open tasks. - Comfortable with data entry and maintaining accurate records in a practice management or scheduling system. - Reliable and self-directed in a fully remote work environment. - Discreet and professional with patient information in compliance with HIPAA. Preferred Qualifications - Prior experience in a natural medicine, integrative health, functional medicine, wellness, or holistic care practice. - Genuine interest in natural and holistic health — familiarity with the space helps when speaking with patients about the clinic. - Experience with electronic health record (EHR) or practice management software in a clinical setting. - Background managing multi-channel communications including calls, texts, and emails simultaneously. - Experience with appointment scheduling and calendar management for a medical provider. Work Environment - This is a 100% Remote Work. - Up to $6/hr.