• Perform actual to budget variance analysis while highlighting risks & opportunities to plan. • Lead and collaborate with key stakeholders in the annual budgeting process and quarterly forecasts • Prepare and present clear, concise financial dashboards and commentary for executive leadership and stakeholders • Drive process improvements • Build and maintain financial models and support scenario planning • Ensure the highest level of accuracy and data integrity in all reports, dashboards, and commentaries. • Partner with stakeholders across the organization to gather and validate financial and operational information supporting budgets, forecasts, and management reporting. • Support ad hoc financial analysis and reporting requests as needed.

• G&A Planning and business partnership (HR/IT/Legal/Finance) • Lead consolidation (deliverable setting and tracking) and base line reporting partnering (including decks) with GTM and P&E FP&A leads • Initially Support System Admin (Adaptive) and ensuring data and process flows work properly for G&A and peers on other functions -Expenses and HC. Near term explore how to extract intelligence out of SFDC, NS and other sources, organize, centralize and disseminate across FP&A and related partners with aid of tools like SnowFlake/PowerBI and/or others (including AI tools) • Centralized and Manage Business and Data KPIs that support BOD and external requirements • Partner with Collections and AP teams to forecast near term Cash/BS and manage BS/CF long term modeling.

Role Description Oversees all functions within patient financial services department. Provides technical leadership while performing escalated or complex duties. Monitors department efficiencies and assumes responsibility for meeting departmental goals. Implements plans for improvement when needed. Maintains policies and procedures. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment. Qualifications - Bachelor’s Degree or equivalent combination of education/related experience: Required - Master's Degree: Preferred - Five years' patient financial services or medical revenue cycle department experience: Preferred - Certified Revenue Cycle Representative (CRCR) - Healthcare Financial Management Association: Preferred Requirements - Manages daily operations of patient financial services department. - Provides supervision and direction to patient financial services department staff. - Ensures compliance with Joint Commission, federal, state and other regulatory agencies related to patient financial services. - Supervises service-specific accounts receivable functions. - Monitors key performance metrics and drives performance to meet organizational benchmarks. - Reviews and approves all adjustments, bad debt or outside agency assignment placements and refunds to accounts according to authority level. - Owns escalation points as reported by team and patient office. - Conducts performance reviews and provides input on direct reports for human resource decisions such as hiring, promotions and disciplinary actions. - Participates in the development of employees. - Delegates the work appropriately, provides clear expectations and follows up to ensure progress and overcome roadblocks. - Identifies associates and team priorities based on business direction and adjusts when needed. - Leads by example and shares knowledge and experiences with associates and team. - Models a respectful work environment, creates accountability and recognizes accomplishments. - Provides timely feedback to encourage success and connects opportunities for associates’ development. - Identifies top talent to achieve the desired results. - Promotes and builds a diverse yet cohesive team to accomplish objectives and aligns associates' skills to fill gaps. - Performs other job-related duties as assigned. Organizational Requirements - Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. - Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify.

• Produce detailed invoices for Platform Services customers, with supporting documentation in line with contracted terms. • Pull billing and cost data from multiple systems and teams (Outbound, Operations, Warehouse) each week and consolidate it into a sensible, well-organised format. • Check every billing file and invoice for formula accuracy, internal consistency, and alignment with the contract before it moves forward, including a final sense check for anything that looks unusual. • Submit billing files and invoices for internal approval, then issue approved invoices directly to customers. • Liaise with internal and external stakeholders on invoice calculations, queries, and contract terms. Work closely with Platform Services account managers to investigate and resolve customer billing queries. Communicate directly with Chinese-speaking customer contacts in Mandarin to clarify billing details and resolve issues.