• Structure functional analyses, process mappings and documentation, ensuring a deep technical understanding of the client's business. • Implement advanced system configurations, ensuring compliance with business rules, integrations and operational standards. • Coordinate follow-up meetings, guiding critical project phases, analyzing risks and ensuring progress according to the project schedule. • Support clients with training and technical guidance, strengthening functional proficiency and ensuring quality in solution adoption. • Validate integrated test cases and the results of technical deliverables, guaranteeing full adherence to the gathered requirements. • Lead continuous improvement initiatives, serving as a technical reference and sharing knowledge among analysts and other consultants. • Propose adjustments, optimizations and strategic solutions to evolve implemented processes and workflows. • Design approaches for conducting negotiations in critical situations, ensuring technical soundness and client satisfaction. • Support commercial and strategic meetings, prioritizing excellence in client relationships and experience. • Consolidate technical information and essential documentation to ensure clarity, traceability and governance throughout the project.

• Build and maintain strong relationships with affiliated financial professionals (FPs). • Guide FPs in leading with formal financial planning to better serve affluent investors. • Conduct discovery meetings, facilitate data gathering, and provide strategic recommendations. • Communicate complex financial concepts clearly and effectively to FPs and their clients. • Respond promptly to advisor inquiries, assess urgency, and manage priorities accordingly. • Proactively initiate outreach to support business development and asset growth. • Partner with internal teams and product specialists (e.g., advisory, insurance, trust, alternatives) to deliver integrated planning solutions. • Collaborate with Cetera Trust Company and other departments to support holistic financial planning. • Document and share advisor interactions to ensure continuity and team alignment. • Serve as a liaison to various internal departments and product specialists (e.g., advisory, annuity, insurance, and alternative-solutions) to help ensure concerted accomplishments. • Honor promises to FPs, follow through on commitments to internal stakeholders, be receptive to constructive dialogue to drive positive change, and learn from others. • Ensure all planning recommendations and implementations adhere to regulatory requirements, internal compliance standards, and suitability guidelines, particularly when working with complex HNW strategies and alternative investments. Act as a risk-aware partner to advisors, helping them navigate fiduciary responsibilities and mitigate potential compliance issues.

• Build deep, ongoing relationships with customers to understand their evolving business challenges • Translate customer problems into internal projects • Act as the customer's strategic advocate internally • Develop and present recommendations to customer stakeholders • Identify opportunities to expand customer usage • Collaborate with Account Management and Data teams

Role Description This is an exciting opportunity to join Remote as a Solutions Consultant specializing in Global Payroll, and to make a meaningful impact in the evolving global employment landscape as part of our Go-To-Market Solutions Consulting team. The Solutions Consulting Team at Remote acts as a strategic partner to both customers and internal teams, building trust and reinforcing confidence in the Remote partnership. This global team brings expertise in HR strategy across Remote’s full suite of products and services, with a focus on enhancing customer engagement and driving commercial success. As a Global Payroll Solutions Consultant, you will play a key role in the successful launch and long-term expansion of Remote’s Global Payroll offering, shaping go-to-market efforts and helping to deliver lasting value to our clients. Qualifications - Deep understanding of payroll service models, including multi-country and multi-state payroll processing, compliance requirements, tax filings, wage and hour regulations, and employee onboarding/offboarding. - Demonstrated experience consulting on global payroll processes, with a proven ability to apply consultative techniques to uncover client needs, foster strong relationships, and deliver strategic recommendations. - Strong sales acumen with a solid understanding of sales processes and cycles, ideally in a SaaS or tech-enabled service environment. - Excellent storytelling and communication skills—you can simplify and convey complex payroll concepts in a way that resonates with both HR and executive audiences. - Strong technical aptitude with the ability to learn, demonstrate, and analyze software solutions quickly. - Team player with the ability to work cross-functionally and drive collaboration in a distributed team environment. - Comfortable managing multiple priorities in a fast-paced, high-growth setting. - Ideally minimum 5+ years of relevant experience. - Professional certifications such as FPC, CPP, or relevant HR/payroll credentials (e.g., PHR, SHRM-CP) are a strong plus. - Knowledge or familiarity with competitive payroll products and payroll industry landscape is considered a strong plus. - Knowledge or familiarity with PEO service models also considered a strong plus. - Writes and speaks fluent English. - It's not required to have experience working remotely, but considered a plus. Requirements - Partner with the Payroll Sales team to shape and execute go-to-market strategies that drive adoption and expand market share for Remote’s Global Payroll solution. - Serve as a subject matter expert on Global Payroll services, staying apprised of Remote product features and industry developments to provide clients and internal stakeholders with strategic, best practice guidance. - Communicate the value of Remote’s Global Payroll offering through demonstrations, proposals, and presentations tailored to client needs. - Partner with key internal stakeholders to develop and refine sales collateral, solution playbooks, and objection handling tools specific to the Global Payroll buyer journey. - Identify and translate key client business needs into a clear, actionable scope of work for handoff to the Implementation team. - Help educate the Solutions Consulting and Sales teams on the technical components, services, and value proposition of the Global Payroll solution to support more effective sales cycles with prospective clients. - Provide thoughtful, market-driven feedback to our Product teams to ensure our Global Payroll solutions effectively address customer needs and align with industry trends. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (we are async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.