• Lead and coordinate end-to-end incident response for high-severity security events within a 24/7 global on-call model, with this role operating during EMEA business hours • Prepare clear executive communications that keep stakeholders informed during incidents • Investigate complex security incidents across cloud environments, applying strong Digital Forensics and Incident Response (DFIR) methodologies • Partnering with Signals Engineering to design and implement detection capabilities, including SIEM use cases, alerting strategies, and telemetry pipelines • Build and enhance automation and AI-assisted workflows to improve triage, investigation speed, and response consistency • Partner with Threat Intelligence to contextualize threats and improve detection coverage • Conduct root cause analysis (RCA) and lead post-incident reviews to drive continuous improvement and risk reduction • Develop and maintain runbooks, playbooks, and operational documentation • Collaborate cross-functionally (Engineering, Infrastructure, Legal, Product, Communications, etc) during incidents and lead proactive initiatives (e.g. tabletops) • Mentor other engineers and help elevate the team’s overall incident response maturity

Role Description Fortinet is seeking a dynamic and results-oriented individual to join our team as a SECOPS Business Development Manager. In this role, you will be responsible for driving business growth and expanding our market presence in the Security Operations (SECOPS) sector. You will play a pivotal role in identifying new business opportunities, building strategic partnerships, and driving revenue growth through effective sales strategies. - Develop and execute strategic plans to drive business growth in the SECOPS sector, leveraging Fortinet's industry-leading cybersecurity solutions. - Identify and cultivate relationships with key decision-makers, influencers, and stakeholders in target organizations. - Collaborate with cross-functional teams including sales and Pre-Sales, marketing and Channel to develop and execute Go-to-Market strategies. - Drive SecOps sales opportunities together with Sales and Pre-Sales through the entire sales cycle, from lead generation to closing deals. - Conduct market research and analysis to identify emerging trends, competitive landscape, and customer needs. - Provide input to product development teams based on market feedback and customer requirements. - Educate Sales Teams on positioning of the Fortinet offering. - Meet and exceed sales targets, revenue goals, and other key performance metrics. - Represent Fortinet at industry events, conferences, and seminars to showcase our SECOPS solutions and thought leadership. Qualifications - Bachelor's degree in Business Administration, Marketing, Computer Science, or related field. MBA is a plus. - Proven track record of success in business development, sales, or account management roles within the cybersecurity industry, with a focus on SECOPS solutions. - Strong understanding of Security Operations Center (SOC) environments, security incident response, threat detection, and remediation. - Excellent communication, presentation, and negotiation skills. Ability to articulate complex technical concepts to both technical and non-technical audiences. - Self-motivated, proactive, and results-driven with the ability to work effectively in a fast-paced, dynamic environment. - Strong analytical skills with the ability to analyze market trends, customer data, and sales performance metrics. - Experience working with channel partners, resellers, and distributors is a plus. - Willingness to travel as needed. Benefits - Opportunity to work for a global leader in cybersecurity with a strong reputation for innovation and excellence. - Competitive compensation package including base salary, commission, and benefits. - Career growth opportunities in a dynamic and fast-growing industry. - Collaborative and inclusive work environment with a focus on teamwork and professional development. Company Description Fortinet is a global leader in high-performance cybersecurity solutions. With a mission to secure People, Devices and Data everywhere, Fortinet offers a comprehensive suite of products and services to protect businesses of all sizes.

• Review and respond to security events • Investigate to root cause with multiple internal organizations • Mentor junior analysts and support onboarding of new team members • Document existing processes for handling security escalations • Support Incident Response containment and eradication activities • Develop relationships with multiple Security and IT teams

Role Description CertifyOS is looking for a versatile IT Systems & Security Operations Specialist to bridge the gap between technical infrastructure management and security compliance. This mid-senior role is designed for a technical "all-rounder" who can manage L1 helpdesk escalations, lead complex system configurations, and ensure our organization remains audit-ready. As a critical member of our global infrastructure team, you will move beyond standard ticket resolution to focus on system improvement, automation, and advanced security governance. Work Timing: Rotational shifts (Including Night Shifts) Key Responsibilities - Advanced Systems Configuration & Improvement - Lead senior-level configuration and optimization of core SaaS platforms, including Google Workspace, JumpCloud (Identity Management), and Slack. - Architect and maintain Single Sign-On (SSO) integrations and Identity and Access Management (IAM) policies across all enterprise tooling. - Proactively identify bottlenecks in our current IT stack and implement technical solutions to enhance performance and user experience. - Security Operations & Compliance Audits - Proactively improving IT, Cloud, and Data security frameworks to mitigate risks. - Conduct regular, comprehensive audits of user permissions and system logs to ensure compliance with the principle of least privilege. - Conducting regular user access audits and monitoring security dashboards to lead technical vulnerability remediation. - Monitor security dashboards (EDR/MDM) and lead the technical remediation of identified vulnerabilities across the endpoint fleet. - IT Operations, Lifecycle Management & Support - Serve as the primary senior technical resource for L1 Helpdesk analysts, resolving complex escalations that require deeper system access. - Manage the full employee lifecycle, including ownership of end-to-end onboarding, offboarding, and asset retrieval processes, coordinating seamlessly with stakeholders. - Security, Compliance & Client Due Diligence - Lead responses to customer security questionnaires, RFPs, and TPRA/vendor security reviews, ensuring consistency and accuracy. - Serve as a key point of contact for client-facing security and compliance inquiries during due diligence processes. - Support the Security team in collecting and organizing evidence for SOC 2, HIPAA, and HITRUST audit readiness. - Process Automation - Design and implement automation scripts (Python/Bash) or low-code workflows to streamline repetitive IT tasks. - Continuously improve the automated provisioning process to ensure new hires are fully productive within their first 24 hours. - Performance, Reporting & OKRs - Own and maintain weekly and monthly IT/Security OKRs, including tracking progress, reporting metrics, and taking full initiative ownership. Qualifications - 5–8 years of progressive experience in IT Operations and Security. - Advanced knowledge of Google Workspace administration, JumpCloud (or similar IDP/MDM), and GCP IAM. - Deep experience in security frameworks (HIPAA/HITRUST/SOC 2), including hands-on experience supporting and maintaining SOC 2 audits. - Deep hands-on experience supporting and maintaining SOC 2 compliance/audit readiness. - Practical experience with scripting languages (Python) or automation tools to drive operational efficiency. - Must be comfortable working in a rotational shift environment, including night shifts, to support our global 24/7 operations. Preferred Qualifications - Relevant certifications (e.g., CompTIA Security+, Google Professional Workspace Administrator). - Previous experience in a high-growth startup or the healthcare technology industry. - Strong communication skills with the ability to report technical progress directly to executive leadership. Benefits - 100% coverage of health, dental, and vision insurance premiums for employees. - Unlimited PTO, with at least two weeks off each year to recharge for US-based team members. - Health insurance, statutory leave benefits, and additional wellness (menstrual) leave for women in India. - Commitment to building an inclusive environment where everyone feels valued and empowered. - Reasonable accommodations during the application process available upon request. - Commitment to pay transparency and fostering an open culture where compensation conversations are encouraged and respected.