Role Description We are thrilled to present an outstanding opportunity for fluent French speakers to join a leading automotive customer support team based remotely in Greece. In this French-Speaking Customer Experts For Automotive – Greece position, you will serve as a vital point of contact for French-speaking customers navigating the world of automotive products, services, and solutions. This is a rare chance to build a meaningful, long-term career within the dynamic automotive industry while enjoying the unparalleled lifestyle that jobs in Greece have to offer. Key Responsibilities - Deliver outstanding customer support in fluent French to clients with inquiries related to automotive products, vehicle services, warranties, and aftersales care. - Provide accurate, detailed information regarding automotive features, specifications, maintenance schedules, and dealer network referrals. - Handle inbound and outbound communications via phone, email, and live chat, ensuring a consistently high standard of service in every interaction. - Efficiently diagnose and resolve customer concerns related to vehicles, spare parts, roadside assistance, and service bookings, escalating complex cases where appropriate. - Accurately log all customer interactions, case details, and resolutions within the CRM system in accordance with company guidelines. - Collaborate with internal teams and automotive service partners to ensure timely follow-up and effective resolution of open cases. - Proactively identify opportunities to enhance the customer journey and contribute feedback to continuous improvement initiatives within the automotive support division. - Maintain up-to-date knowledge of automotive industry developments, product updates, and brand communications to provide informed, credible support. Qualifications - Native or fluent French language skills, both spoken and written, are mandatory for this role. - Valid EU passport or appropriate work authorization permitting employment within Greece. - Previous experience in customer service, technical support, or a client-facing role is highly desirable; experience within the automotive industry is a significant advantage. - Strong communication skills with a professional, empathetic, and solution-oriented approach to customer interaction. - Comfortable working with CRM platforms, digital ticketing systems, and standard office software. - A genuine interest in the automotive sector, with the ability to quickly absorb and communicate technical product knowledge. - Self-motivated and reliable, with the discipline to thrive in a remote working environment while meeting performance targets. Benefits - Competitive Monthly Salary reflective of your skills and experience within the automotive customer support field. - Monthly Performance Bonus rewarding your dedication and results. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing exceptional financial security. - Fully Paid Relocation Package including return flight, airport transfer, and hotel accommodation to ensure a smooth and stress-free move to Greece. - Fully Paid Professional Training tailored to the automotive industry to set you up for success from day one. - Comprehensive Health Insurance coverage for your peace of mind. - Stable, long-term employment with a globally recognised organisation in a growing industry sector. - And Much More... How to Apply If you are a fluent French speaker with a passion for delivering exceptional customer experiences and a desire to build a rewarding career within the automotive industry, we want to hear from you. The French-Speaking Customer Experts For Automotive – Greece position represents a truly unique opportunity to combine professional excellence with an extraordinary new chapter of life in Greece. Click Apply Now to submit your application, and a dedicated member of the Mercier Consultancy Group talent team will be in touch promptly to guide you through the next steps. We look forward to welcoming you on board.

Title: School Support and Allied Professionals Employment Register - Classification: Department of Education (Schools Support Officers) CSA Agreement - Employment type: - Fixed Term - Full Time - Fixed Term - Part Time - Permanent - Full Time - Permanent - Part Time - Levels: Multiple levels - Region: - Gascoyne Region, Western Australia - Goldfields-Esperance Region, Western Australia - Great Southern Region, Western Australia - Kimberley Region, Western Australia - Mid West Region, Western Australia - Peel Region, Western Australia - Perth Metropolitan, Western Australia - Pilbara Region, Western Australia - South West Region, Western Australia - Wheatbelt Region, Western Australia Job Description: Are you interested in supporting students, staff and school communities through professional, technical and operational services? The Department of Education is seeking applications from people interested in opportunities across Western Australian public schools. School support professionals provide essential administrative, technical, student support and operational services that contribute to the effective functioning of schools and positive outcomes for students. Opportunities may include: - School Officer - Student Support Officer - Library Officer - Laboratory Technician - Technical Support Officer - Network Administrator - Manager Corporate Services - other school support and specialist positions. Appointments may be offered on a full-time or part-time basis. Acceptance to the Employment Register does not guarantee employment. Work with us Western Australian public schools rely on support staff to deliver services that enable students and teachers to succeed. School support professionals contribute across a range of areas including administration, finance, information technology, student services, libraries, laboratories and business operations. The Department offers a range of benefits including: - flexible employment opportunities across a variety of school settings - attractive allowances and incentives in many regional locations - subsidised accommodation where applicable - generous leave entitlements - 12% employer contributed superannuation - access to professional learning and development opportunities. Who can apply Applications are encouraged from people who: - have organisational, technical or administrative skills - enjoy working collaboratively in a school environment - are customer-focused and solutions-oriented - have experience in administration, information technology, finance, libraries, laboratories, student services or business operations - are interested in opportunities across metropolitan, regional or remote schools. How the Employment Register works You may be contacted by principals or hiring managers regarding opportunities that align with your experience and location preferences. If contacted, you will be asked to confirm whether you are genuinely interested in being considered for the opportunity before any further assessment occurs. Hiring managers may assess interested applicants against the requirements of the role and determine the most suitable applicant through a merit-based process. Applicants who are considered but not selected will be advised of the outcome and may request feedback. Review and breach claim processes apply in accordance with the relevant recruitment and selection requirements. You should only express interest in opportunities you would genuinely consider accepting. How to apply Select Apply for Job at either the top or bottom of this advertisement and complete the online application form. Your application should include: - CV/Resume - Identification, provide one of the following: - birth certificate - current passport - change of name documentation - marriage certificate. - Evidence of eligibility to work in Australia - Provide evidence of your eligibility to work in Australia, such as: - Australian or New Zealand citizenship documentation; or - your overseas passport and a copy of your visa information from Visa Entitlement Verification Online (VEVO). - Qualifications and certificates that may be relevant to the role (optional). When completing your application, you will be asked to select preferred work locations, work types or areas of interest. Please only nominate opportunities you would genuinely consider accepting. Eligibility to work If you receive an appointment from this Employment Register, you will be required to: - be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights - obtain a valid Working With Children Check before you start employment - consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start. - Complete any induction or training requirements relevant to the role Contact us Central Registers Team Department of Education WA All applications must be submitted online. Emailed and hard copy applications are not accepted.

Role Description Mercier Consultancy Group is proud to present an exceptional opportunity for fluent French speakers to join Dyson's elite customer support team in a fully remote capacity based in Greece. This French-Speaking Customer Experts for Dyson position places you at the heart of one of the world's most iconic consumer electronics brands, where innovation meets precision engineering and customer satisfaction is paramount. - Deliver outstanding customer support to French-speaking clients regarding Dyson's full range of consumer electronics products, including vacuum cleaners, air purifiers, hair care devices, and lighting solutions. - Diagnose and resolve technical product inquiries with accuracy and professionalism, providing step-by-step guidance to ensure customer satisfaction. - Assist customers with warranty claims, product registrations, returns, and replacements in accordance with Dyson's established policies and procedures. - Educate customers on the optimal use, maintenance, and care of their consumer electronics devices to maximise product performance and longevity. - Accurately log all customer interactions and case details within the CRM system, maintaining meticulous records to support quality assurance standards. - Collaborate with internal teams and escalate complex technical cases to specialist departments when required, ensuring swift and satisfactory resolutions. - Stay continuously updated on new Dyson consumer electronics product launches, firmware updates, and technical specifications to provide informed and up-to-date customer guidance. - Proactively identify opportunities to enhance the overall customer experience, contributing feedback and insights to support ongoing service improvement initiatives. Qualifications - Native or fluent French language proficiency, both spoken and written, is essential for this role. - A genuine passion for consumer electronics and a solid ability to understand and communicate technical product information clearly and confidently. - Prior experience in customer service, technical support, or a client-facing role within the consumer electronics or technology sector is highly advantageous. - Strong communication and interpersonal skills with a natural ability to build rapport and deliver empathetic, solution-focused support. - Proficiency in English at a working level for internal communication and training purposes. - Comfortable working independently in a remote environment with strong self-motivation, time management skills, and a proactive attitude. Requirements - Valid EU passport or EU residency documentation (mandatory requirement). Benefits - Competitive Monthly Salary reflective of your skills and experience in the consumer electronics support sector. - Fully Paid Training programme to ensure you are fully equipped with the product knowledge and tools needed to excel in the French-Speaking Customer Experts for Dyson position. - Comprehensive Health Insurance coverage for your peace of mind. - Fully Paid Relocation Package, including round-trip flight, airport transfer, and hotel accommodation. - Monthly Performance Bonus to reward your dedication and outstanding contributions to the team. - 2 Extra Salaries Per Year in the form of a 13th and 14th salary. - A fully remote working arrangement based in Greece, providing outstanding flexibility and work-life balance. - And Much More, including ongoing professional development opportunities, a supportive multicultural team environment, and the prestige of working with a globally recognised consumer electronics leader.

• Answer a high volume of inbound calls with professionalism, warmth, and efficiency • Help participants with account access, incentives, forms, and program requirements • Support participants through live chat and email, hitting service-level targets • Dig into and resolve concerns, escalating when needed to get things done right • Follow up on voicemails so no one is left waiting • Keep detailed, accurate records of every interaction • Bring your insights to the team - share trends, feedback, and ideas for improvement • Handle every conversation with active listening, empathy, and clear communication • Safeguard participant data with strict HIPAA and confidentiality standards • Review, validate, and enter participant information and form submissions • Audit data for accuracy, catching and correcting discrepancies • Reach out to participants when information is missing or incomplete • Partner with Account Management and other internal teams to resolve complex questions • Keep forms processed and audited on schedule - every time