Title: Executive Underwriter Commercial Lines Location: Bennington, Vermont Department: Other Job Description: Description Department: Church Insurance Job Type: Regular Full Time Education Level: BA/BS or combination of education and experience Required Years Experience: 5 For more than 90 years, The Church Insurance Companies (CIC) has focused on providing The Episcopal Church with broad, cost-effective property and casualty coverage, as well as unique risk management strategies and tools. This team takes a disciplined, financially sustainable, and hands-on approach. The Executive Underwriter for Commercial Lines role combines hands-on underwriting of a highly experienced commercial lines underwriter, with enterprise‑level referral authority, strategic influence over underwriting appetite, and leadership in underwriting policy, guideline development, and quality oversight. This individual contributor works directly in support of the Chief Underwriting Officer (CUO) and plays a key role in executing underwriting initiatives, reinforcing underwriting discipline, and advancing strategic priorities across the company. The Executive Underwriter also provides technical mentorship, and ensures alignment with CIC’s underwriting philosophy, and corporate strategy. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. - Underwrite high‑exposure or strategically significant Commercial Lines accounts within highest delegated authority. - Serve as a technical resource to Commercial Lines underwriting staff, ensuring consistent risk selection, pricing adequacy, coverage application, and documentation quality across the book of business. - Partner with Directors and underwriting leadership in shaping Commercial Lines underwriting strategy. - Assist in the training, coaching and informal mentoring of Commercial Lines underwriting staff. - Support CUO‑sponsored initiatives aimed at enhancing operational efficiency, strengthening internal controls, and improving underwriting consistency. - Participate in the development, review, and ongoing maintenance of Commercial Lines underwriting guidelines, authority levels and department policy and procedures. - Lead and manage the quality control program for underwriting staff; performing file reviews to ensure: - Compliance with underwriting guidelines and authority - Appropriate risk evaluation and pricing rationale - Coverage accuracy and documentation completeness - Serve as a primary referral authority for commercial underwriting submissions exceeding standard underwriter authority. - Manage and foster critical third-party relationships with key partners to ensure provided products and services meet or exceed the needs of our customers. - Effective performance of the essential functions of this position requires regular in-person, on-site interaction with colleagues, both for purposes of relationship building and meaningful collaboration - Complete special projects as assigned QUALIFICATIONS - Strong analytical and technical skills with decision‑making abilities, especially on large or complex accounts - Ability to strengthen underwriting performance through leadership, mentorship, and technical expertise. - Ability to work independently or in a collaborative environment with professionals of diverse backgrounds - Professional verbal and written communication skills - Strong interpersonal skills - Ability to positively influence team culture through collaboration, service focus, and continuous improvement. EDUCATION & EXPERIENCE - Bachelor’s Degree preferred - 5+ years of progressive commercial underwriting experience in underwriting property and casualty insurance. - Professional designations such as CPCU is strongly preferred. PHYSICAL DEMANDS Extensive use of a computer keyboard is a demand of the position to perform the essential functions of this job successfully. WORK ENVIRONMENT Currently, hybrid work environment, which requires working in CIC's office Tuesdays through Thursdays and flexibility to work remotely on Mondays and Fridays. Church Pension Group employees must maintain a professional, compassionate, and trustworthy work environment always. Reasonable accommodations may be made to enable someone with a disability to perform the essential functions of the job within this environment. Salary Range: $99,000 - $132,000 Join us and Create A Better Future For Yourself! Flexible Benefits available to eligible employees: - Medical (including Vision) - Dental - Supplemental Dental Core Benefits automatically provided to eligible employees: - Employer funded defined benefit pension plan (five year vesting) - Employee Life Insurance - Spouse and Dependent Life Insurance - Accidental Death and Dismemberment (AD&D) Insurance - Short-Term Disability (STD) coverage - Long-Term Disability (LTD) coverage (elected as either pre-tax or after-tax) - Business Travel Accident Insurance - Worker’s Compensation - Employee Assistance Program - Retiree health insurance (eligible after 10 years) - Retiree life insurance Elective Benefits available to eligible employees: - 401(k) with matching contributions (immediate vesting) - Flexible Spending Accounts (FSAs) - Commuter Benefits - New York’s 529 College Savings Program (NY State residents) Educational Assistance Program available to eligible employees Maternity/Paternity Leave available to eligible employees Time Off available to eligible employees: Vacation, Sick, Personal and Holidays You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Please understand that, as a general policy, CPG does not sponsor visas. CPG is an equal opportunity employer. We are committed to fair hiring practices and do not discriminate against job applicants or employees based on any protected characteristics. We also celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a CPG employee, please use your CPG email address when creating your profile to apply.

• Develop and maintain strong relationships with premier players through providing services and building player loyalty. • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue. • Execute against all VIP policies and guidelines, including responsible gaming policies. • Compile and analyze data to identify trends to maximize player performance. • Proactively offers solution-based suggestions to help enhance the customer experience. • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

• partner and develop relationships with hospital network C-suite executives • understand their business needs and provide solutions • build and lead the strategic YOY business plan within each Health System • utilize Danaher Business System tools to lead sales campaigns • partner with service organization to ensure successful installations and maintenance • provide high-level view of all activities within individual accounts • partner with local regional Area Directors and Regional Sales Managers to ensure alignment

Role Description This role will continue the transformation of our US, UK and Mexico Customer Success organization to develop and execute strategies to enhance customer satisfaction, loyalty, and retention by leveraging data, feedback, and customer insights to drive improvements to enhance the overall customer experience. The Executive Director, Customer Success is responsible for establishing a strong customer success function that takes accountability for driving the adoption, retention, and expansion of our customer base. Will lead a team of managers and individual contributors tasked with building strong relationships with customers and ensuring their needs are met throughout their entire journey with the company. This role is customer facing and will travel to customer sites. - Responsible for developing and implementing a comprehensive regional Customer Success vision and strategy aligned with Teletrac Navman’s goals. - Foster a customer-centric culture that values feedback, continuous improvement, and innovation. - Support building the Customer Success team, developing it for scalability and sustained growth, with all the people, processes, and strategies optimized in a customer-first manner. - Create an optimized & data-led model of the customer journey, ensuring all internal stakeholders are aligned. - Work with operational specialists to ensure customer data is correct and that everyone uses the same data sets. - Implement processes to capture customer feedback, including surveys, reviews, and direct interactions, with a strong focus on solutions. - Increase product adoption, customer loyalty and retention, and customer satisfaction while actively setting and contributing to churn reduction tactics. - Collaborate with sales and marketing to create and optimize the upsell and cross-sell strategies. - Establish metrics to measure the effectiveness of customer engagement initiatives in the market. - Prepare regular reports on customer engagement performance, customer growth metrics, highlighting successes and areas for improvement. Qualifications - Proven experience (typically 7+ years) in customer engagement, customer success, enterprise sales or related roles. - Strong understanding of customer experience management and customer relationship-building strategies. - Proven track record in customer success, including building the processes and systems to be successful. - Strong knowledge of customer success tools and methodologies. - Advanced business experience and ability to create strategies, guidelines, and objectives, and implement them while driving business growth and creating data-driven reports. - Analytical mindset with the ability to interpret data and derive actionable insights. - Deep understanding of software businesses, with knowledge of both the subscription and renewal models. - Experience managing a team in Mexico and/or the UK a strong plus. - Excellent communication - both verbal and written, including the ability to hold C-level customer conversations that drive business for both parties and move the relationship forward. - Business development knowledge and experience growing a business a plus. - 25% travel, domestic and international (UK & MX). Requirements - The base compensation range for this position is $150,000 to $250,000 per annum. - Your actual base salary will be determined based upon numerous factors which may include relevant experience, skills, location (labor market data), credentials (education, certifications), and internal equity. - For this specific role, you may be eligible to participate in a quarterly Customer Success incentive plan. Benefits - Premium suite of health and wellness programs including medical, dental, vision, disability and life insurance. - Programs for family planning from Maven Clinic to managing diabetes like Livongo. - Coverage for women's health, support for adult and elder care. - Paid parental leave. - A generous 401(k) plan with matching company contributions. - Paid time off up to 120 hours. - 13 paid holidays (including 3 floating holidays) per year. - Paid sick leave.