• Elicit, analyze, and document business, functional, and technical requirements. • Develop user stories, use cases, process flows, and business requirements documents. • Facilitate requirements workshops and stakeholder meetings. • Maintain requirements traceability matrices and product backlogs. • Support Agile sprint planning and backlog prioritization. • Assist in test planning, validation, and user acceptance testing activities. • Collaborate with developers to ensure solutions meet documented requirements. • Support compliance, reporting, and financial business process initiatives. • Prepare documentation, presentations, training materials, and project artifacts.

• Serve as a subject matter expert on IT internal controls, providing guidance and education to IT and business partners • Assist in the testing of the IT SOX controls, including IT general controls (ITGCs), automated controls (ITACs), and key report testing • Lead walkthroughs of key business processes and underlying technology, collaborating with IT and business process owners to design effective and efficient controls • Create and maintain detailed IT SOX documentation, including IT process flowcharts, risk and control matrices, and testing workpapers • Conduct IT risk assessments to identify, evaluate, and prioritize technology-related risks to financial reporting and business operations • Evaluate IT control deficiencies to understand root cause and impact and work with process and control owners to develop and track effective remediation plans • Evaluate controls and processes for opportunities to leverage automation and new technologies, reducing manual effort and improving control effectiveness • Assist in the execution of the audit plan, including the performance of risk assessments and coordination of internal audit testing • Serve as a liaison for external auditors and support documentation requests

• Investigate credit and financial information for prospective and existing commercial clients. • Analyze business and personal financial statements, tax returns, cash flow, collateral, and sources of repayment. • Prepare credit approval packages, spreadsheets, summaries, and written analyses for loan decision makers. • Support new, renewed, and existing loan requests ranging from simple to moderately complex. • Ensure all work complies with internal policies, procedures, security requirements, and applicable regulations.

• Support and maintain assigned services and systems • Monitor, analyze and plan upgrades • Resolve production issues while maintaining Customer Service Level Agreements • Execute project tasks as assigned • Adhere to quality assurance standards • Contribute to ongoing process to integrate end users requests • Analyze and provide recommendations relating to application build