• Administer, monitor, maintain, and optimize Microsoft SQL Server environments across the enterprise estate. • Define and promote database standards, governance, and best practices across the organization. • Contribute to the design of data architectures, including data integration approaches, schema development, data quality, storage decisions, and performance considerations. • Install, configure, patch, and manage SQL Server and related database products. • Own and improve backup, recovery, and disaster recovery procedures to ensure operational continuity. • Implement and maintain database security controls in line with enterprise and regulatory requirements. • Drive performance tuning, query optimization, archiving, and broader data lifecycle management. • Act as an SME on SQL scalability and advanced data storage topics, planning and executing enhancement initiatives. • Define non-functional requirements (NFRs) for new services during the design phase. • Participate in technical design discussions and represent operational and platform considerations. • Support low-level solution design for new products and technology implementations. • Provide troubleshooting, consulting, and technical support to development and wider IT teams. • Improve legacy database environments through analysis, modernization, and operational refinement. • Share knowledge with the wider infrastructure team through documentation, technical overviews, and collaborative support.

• Architect and maintain robust SQL database systems that support application environments, ensuring maximum uptime, performance, and scalability • Design and implement fault-tolerant SQL Server solutions using high-availability patterns in on-premises and Microsoft Azure environments • Design and deploy Microsoft SQL PaaS solutions in Microsoft Azure • Provide SQL Server administration for MS SQL Server versions 2012, 2014, 2016, 2017, 2019 and/or 2022, as well as support for Microsoft Dynamics AX 2012 • Plan and implement database backup strategies and perform recovery in case of disaster • Monitor and maintain database storage, health, performance, sustainability, and security • Manage SQL Server high availability, backups, maintenance jobs, encryption, security controls, etc. • Analyze SQL query plans, suggest optimizations, and support developers in the SDLC process • Install, configure, and upgrade database management systems and software, including clustering environments • Refine and automate SQLDBA team processes using T-SQL and PowerShell • Collaborate with development teams to optimize database queries and schema design, enhancing application performance • Provide mentorship and guidance to junior DBAs, fostering a culture of knowledge sharing and continuous improvement.

• Manage, optimize, and secure enterprise data systems. • Install, configure, and maintain Oracle, SQL Server, and other DB platforms (MySQL, PostgreSQL, etc.). • Perform upgrades, patches, and migrations across environments. • Monitor database performance and implement tuning strategies. • Implement and maintain database security policies, user access controls, and encryption standards. • Ensure compliance with regulatory requirements (e.g., GDPR, HIPAA, SOX). • Design and manage backup/recovery strategies. • Perform disaster recovery planning and testing. • Analyze query performance and optimize SQL code. • Configure indexing, partitioning, and caching strategies. • Work closely with developers to design efficient schemas and queries. • Provide production support and troubleshoot database issues. • Document processes, standards, and best practices.

Role Description The Database Administrator (DBA) is responsible for the performance, integrity, security, and availability of Hood Container’s enterprise databases. This role supports mission-critical systems—including ERP platforms (e.g., Amtech EnCore, Kiwi MES, Microsoft Dynamics 365 - Microsoft SQL – Azure, ABB MES - Oracle database), manufacturing systems, inventory management, and customer-facing applications—ensuring reliable data operations across multiple plant and warehouse locations. The DBA’s short to medium term goals will be improving scalability for existing software interfaces, optimization of backup strategy, and optimization of the servers at an O/S and database level. The DBA will work closely with IT, operations, and business teams to optimize database performance, support integrations (e.g., EDI, APIs), and drive data reliability across the organization. Qualifications - 3-5 years of experience in IT systems, infrastructure, or related roles - Exposure to Windows Server and/or Linux environments - Familiarity with Microsoft 365 administration concepts - Basic understanding of Remote Desktop Services (RDS) - Basic understanding of virtualization concepts - Familiarity with networking fundamentals (TCP/IP, DNS, DHCP) - Willingness to learn scripting and automation tools - Strong documentation and communication skills Requirements - Support Windows and/or Linux server environments - Assist with virtualization platforms (VMware, Hyper-V, or equivalent) - Perform routine system checks, maintenance, and health monitoring - Support Active Directory / Azure AD user, group, and access management - Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and OneDrive - Assist with core services such as DNS, DHCP, authentication, and file services - Support Remote Desktop Services (RDS) environments, including session hosts and user access - Support day-to-day operations of hybrid on-prem and cloud systems - Assist with Microsoft 365 tenant administration and licensing - Support cloud resource management under senior engineer direction - Monitor system performance and escalating issues as appropriate - Participate in infrastructure upgrades and modernization projects - Perform patching and routine vulnerability remediation tasks - Follow security standards, access controls, and change procedures - Assist with backup verification and disaster recovery testing - Support secure configuration of Microsoft 365 and RDS environments - Document incidents and operational procedures - Run and maintain existing automation scripts and tools - Develop foundational scripting skills (PowerShell, Bash) - Assist with documentation, runbooks, and standard operating procedures - Responding to assigned incidents and service requests - Escalating complex issues to senior engineers - Participate in on-call rotation in a limited, supported capacity - Actively developing technical skills through mentorship and training Benefits - Provide support during Eastern Time Zone