Role Description Community Health Systems is hiring a Cerner Scheduling Application Analyst to join our EHR Team. This role will help implement, manage, and modernize the Cerner Scheduling Application. As an Analyst, you will: - Consult on comprehensive service line workflows, including current state and future state. - Work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. - Identify, resolve and report solution status, risks, and issues to client and project leadership. - Coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. - Consult with internal project and organizational teams to bi-directionally share configuration status, project timelines and project updates, and verify configuration requests. - Maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives. - Coach and mentor associates and support internal team initiatives. Qualifications - Bachelor's Degree in Information Systems, Computer Science, Business Administration, or related field required or 3 years of direct application experience. - 1-3 years of direct application experience required. - 3-5 years of direct application experience preferred. - Experience with Agile methodologies or software development lifecycle processes preferred. Requirements - Strong understanding of application systems and business process design. - Excellent analytical and problem-solving skills. - Effective communication and interpersonal abilities to collaborate with cross-functional teams. - Ability to manage multiple priorities and deliver high-quality work on time. - Proficiency in documentation and use of product management tools.

• Conducts ongoing assessments to meet the needs of patients served. • Communicates between supervisors, direct care staff members, family members, guardians, and collateral individuals regarding an individual's progress. • Provides a monthly schedule to supervisors of appointments, home visits, and observations to monitor work advancement. • Coordinates home, work and/or community-based visits to meet the requirements of observations, chart reviews, staff interviews, and data analysis. • Ensures the Behavior Intervention plan is implemented effectively and properly. • Participates in Interdisciplinary Team Meetings and other pertinent meetings as required. • Completes monthly and/or quarterly progress notes. • Organizes training to certify staff and other team members are competent in the implementation of the Behavior Intervention Plan and/or documentation sheets. • Provides follow-up interviews, home visits, and observations for continued support of an individual's needs. • Maintains strong clinical records to guarantee information is readily available to interested parties. • Acts as liaison with the public and mental health community to support development of ongoing goals. • Assists in creating procedures for training materials to improve programs for individuals served. • Completes continued education on behaviorally based interventions & techniques to stay competitive in the field.

Role Description Community Health Systems is hiring a Senior Cerner Patient Accounting Application Analyst to join our EHR Team. This role will help implement, manage, and modernize the Cerner Patient Accounting Application. As a Senior Analyst, you will: - Consult on comprehensive service line workflows, including current state and future state. - Work with clients to map out stop-start-continue processes to determine how the system will be designed and tested while adhering to the CHS Standard. - Identify, resolve, and report solution status, risks, and issues to client and project leadership. - Coach on data collection and system design requirements and analyze to determine optimal solution build and implementation. - Consult with internal project and organizational teams to bi-directionally share configuration status, project timelines, and project updates. - Verify configuration requests. - Maintain relationships and navigate through conflict and complex relationship situations to achieve business objectives. - Coach and mentor associates and support internal team initiatives. Qualifications - Bachelor's Degree in Information Systems, Computer Science, or a related field required or 8 years of direct application experience. - 6 years of direct application experience required. - 8-10 years of direct application experience preferred. Requirements - Strong knowledge of system analysis, configuration management, and application lifecycle support. - Proficiency in troubleshooting complex application issues and implementing effective technical and functional solutions. - Working knowledge of reporting tools, data analytics, and integration frameworks. - Excellent analytical, problem-solving, and communication skills. - Ability to manage multiple projects and priorities in a fast-paced, cross-functional environment. - Skill in mentoring and knowledge-sharing with team members. - Understanding of IT governance, change management, and information security principles.

• Process deals. Create and manage quotes, order forms, and amendments in CPQ accurately and within SLA, including more complex and non-standard deals. • Route approvals. Drive deals through the approval matrix, tracking status and looping in the right approvers to keep cycle times low. • Advise the field. Be a trusted point of contact for pricing, packaging, and process questions; hop on calls, and provide the Sales team with recommendations on deal structure and guidance on best practices. • Think strategically. Work through the right outcome for each deal, balancing speed with sound commercial and process judgment. • Protect data quality. Maintain deal hygiene and accurate opportunity and quote data in Salesforce. • Support the close. Help manage order processing and prioritize effectively during periods of high volume, with schedule flexibility at month and quarter end. • Escalate well. Manage deals independently, while recognizing genuinely complex or ambiguous situations early and looping in leadership when needed. • Recommend improvements. Identify discrepancies and areas for improvement, and recommend system and process updates. • Own projects. Take ownership of specific deal desk projects as assigned. • Partner cross-functionally. Partner with Legal, Finance, and Sales to facilitate, process, and execute standard and non-standard deals. • Support tooling. Help support and improve our CPQ tool, DealHub, and the associated workflows. • Review deal structures, pricing, discounting, and commercial terms to ensure alignment with company policies and business objectives. • Advise Account Executives on creative deal structures that balance customer needs with company goals. • Partner closely with Revenue Operations, Finance, Legal, and Sales Leadership to resolve commercial issues and drive deals to completion. • Own and manage commercial approval workflows while ensuring timely turnaround during active sales cycles. • Identify risks within proposed deal structures and recommend appropriate solutions. • Analyze deal trends, pricing behavior, and approval metrics to identify opportunities for operational improvements. • Help design, document, and implement scalable commercial policies and approval frameworks. • Mentor junior Deal Desk team members and serve as a subject matter expert on commercial processes • Support strategic initiatives, systems enhancements, and automation projects across the quote to cash lifecycle.