Role Description The Higher Education Consultant supports higher education institutions with: - Process improvement - Salesforce-related initiatives - Accreditation readiness - Compliance alignment - Data quality - Student lifecycle modernization This role works closely with: - Institutional leadership - Academic operations - Admissions - Registrar - Student services - Data teams - Salesforce administrators - Developers - Project managers The consultant serves as a liaison between business users and technical teams to ensure: - Salesforce solutions support student success - Operational improvements enhance institutional effectiveness - Regulatory compliance and accreditation expectations are met - Business processes are scalable Qualifications - Bachelor’s degree in Education, Business, Information Technology, or a related field - 8+ years of experience in higher education administration, consulting, business analysis, program management, student services, compliance, or related operational support - Experience supporting Salesforce, Salesforce Education Cloud, CRM systems, SIS platforms, or other student lifecycle technology - Strong understanding of higher education operations, including admissions, enrollment management, registrar functions, academic records, student services, transfer credit, and institutional reporting - Experience gathering requirements and creating BRDs, user stories, process flows, workflow documentation, meeting notes, decision logs, and acceptance criteria - Experience working with cross-functional teams, including business stakeholders, technical teams, data teams, leadership, and project managers - Familiarity with Agile project environments, Jira, Confluence, backlog management, sprint planning, demos, and testing support - Knowledge of accreditation readiness, compliance documentation, institutional effectiveness, continuous improvement, and evidence collection - Understanding of FERPA, student record confidentiality, policy governance, and higher education compliance requirements - Strong analytical, communication, facilitation, documentation, and stakeholder management skills - Ability to translate complex business needs into clear, actionable requirements for technical and non-technical audiences Requirements - Lead business analysis activities for higher education technology, Salesforce, compliance, accreditation, and process improvement initiatives - Gather, analyze, and document business requirements from stakeholders across admissions, registrar, academic operations, student services, institutional reporting, and leadership - Develop business requirements documents, user stories, acceptance criteria, process flows, decision logs, meeting notes, and functional documentation - Support Salesforce and Education Cloud-related initiatives, including student intake, applicant tracking, case management, student lifecycle tracking, reporting, and data visibility - Analyze current-state workflows and identify process gaps, redundancies, compliance risks, policy misalignment, and opportunities for improvement - Partner with Salesforce administrators, developers, data teams, and project managers to translate business requirements into technical solutions - Support user acceptance testing, release readiness, demo preparation, stakeholder feedback sessions, and post-implementation validation - Maintain Jira and Confluence documentation, including backlog items, sprint notes, requirements traceability, process documentation, and issue tracking - Support accreditation readiness through evidence-based documentation, process standardization, policy alignment, and continuous improvement tracking - Ensure processes and system recommendations align with FERPA, institutional policies, accreditation standards, reporting requirements, and student record integrity - Facilitate meetings and working sessions with business users, technical teams, data teams, compliance stakeholders, and institutional leadership - Provide recommendations that improve operational efficiency, user experience, student support, reporting accuracy, and institutional effectiveness Benefits - Medical, Dental, Vision benefits with a national provider network - Flexible Spending and Health Savings Accounts (FSA & HSA) - Company-paid Life and Disability insurance including Short-Term, Long-Term, and Accidental Supplemental Insurance - Paid time off (PTO) - 11 paid holidays - 401(k) Retirement Plan - Professional Development Reimbursement Program to pursue undergraduate, graduate, training, and certifications - Monthly transportation, parking, and cell phone service reimbursement

Role Description The Sales Consultant solicits and secures new clients for linen, workwear industrial uniforms and facility services, sells and promotes approved, targeted products and services within a designated sales territory. Reports to the Regional Sales Manager and works closely with the General Manager. - Solicit and secure new clients, sell and promote all approved lines of service or product within a designated sales territory. - Continually meet or exceed sales quotas and expectations. - Proactively identify, solicit and motivate targeted prospects using a variety of methods such as cold-calling, lead qualifying, presenting proposals and sales funnel management. Maintain sales records and accurately fill out new client paperwork. - Actively participate in promotions, contests, meetings and training. - Follow company sales policies and procedures, including price/product guidelines and new installation procedures. - Present a professional image. Build relationships, communicate openly, educate customers, manage customer needs and proactively work with other departments to smoothly transition a new customer. - Safely operate a vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and ensure regular vehicle maintenance. - Attend/work trade shows and marketing events as required. - Monitor and report competitive activity. - Follow written and verbal instructions. Perform other tasks as directed by supervision. Qualifications - Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as strong time management skills. - Proficient computer skills in Microsoft Office. - Have and maintain a valid driver’s license and maintain a driving record free of chargeable accidents, speeding, safety or other violations. - Recognize colors, sizes and types of product. Count, add and subtract accurately. - Excellent interpersonal skills and ability to work successfully in a team environment. - Safety-sensitive role; drug testing and background check completion is required. Requirements - At least 2 years of experience working in a position that includes B2B Sales or Hunting/Prospecting Sales. Benefits - $120,000 to $150,000 per year between base salary and commission pay as a top seller. - Vehicle provided to drive within assigned territory. - Health and Dental benefits provided. - Registered Pension Plan with contribution match by employer. - Paid time off. Typical Physical Activity - Physical Demands/Requirements consist of standing, sitting, walking, stooping, driving, grasping, moving equipment, pushing, pulling, reading, speaking, hearing, and lifting up to 30 lbs. Typical Environmental Conditions - Vehicles on public roads, inside general offices, customer locations, areas of a typical industrial laundry facility, Service Center or depot. Travel Requirements - Position would be working remotely, with potential needs to drive within assigned territory.

Role Description Everforth ECS is seeking a full-time Associate Consultant to provide client delivery services to support the Veterans Health Administration (VHA) Claims and Appeals Modernization Office. - Supporting mail operations through multiple sources and escalating complex packets to peers and team leads. - Accessing and using VA claim and appeal systems, including Centralized Mail Portal, Caseflow, VBMS, and SharePoint to review, route, and track claims and appeals packets. - Assisting with project deliverables and activities. - Participating in team meetings, considering a variety of perspectives and supporting team goals and objectives. - Performing ad-hoc mail operations projects as needed under the supervision of senior team members. Salary Range: $65,000 - $70,000 Qualifications - Bachelor's degree or high school degree and relevant work experience. - Strong organization, time management, and prioritization skills. - Attention to detail and excellent at meeting deadlines. - Excellent communication (both written and verbal), teamwork, and interpersonal skills. - Proficiency in the Microsoft Office suite of products. Benefits - General Description of Benefits Company Description

Title: NCAA Travel Consultant- remote available Location: Waterloo, IA Job Description: Full-time Description Short’s Travel Management, a leading provider of NCAA Athletic travel for collegiate athletics has a immediate opening for a Travel Consultant with its NCAA Championships department. We have a great team culture where we genuinely enjoy who we work with. So if you have travel agency, hospitality, or customer service experience, this may be a great fit for you! This position may be remote and candidates should be able to start August 21, 2026 What you can expect in this role: As first contact for our NCAA Travelers, this position is responsible for domestic and basic international customer travel requests from assigned accounts for both group and individual travel. Travel requests are received and responded to via all means of business contact (phone, e-mail or portal) for air, hotel and car reservations in an efficient, courteous and timely manner. This position manages all functions relating to the booking, administrative and accounting tasks necessary to process electronic or other travel documents as it relates to customer requests and industry requirements, including support of on-line bookings. This position is located in Waterloo, IA, but may work remote. Essential Functions: - Demonstrates proficient knowledge, skills and abilities utilizing industry and proprietary technology, including Travelport+ GDS and on-line booking tools. - Communicates effectively and exhibits excellent customer service skills. - Continuously strives to provide clients with a positive experience utilizing analytical and strategic skills. - Positively contributes to the team environment. - Understands the importance of quality and accountability with regards to revenue generating tasks and responsibilities. - Demonstrates the ability to be a good team player; dependable and reliable; flexible with the ability to multi-task. Key Competencies - Positive Mindset - Self-motivation / Drive - Work Ethic / Ownership - Objective Listening - Collaborative Style - Critical Thinking - Commitment to Continuous Improvement - Ability to Multi-Task and Prioritize to Meet Deadlines Requirements Technical Skills: Microsoft Office skills preferred (Word, Excel, Outlook) Qualifications: - Associate’s degree and/or a minimum of 2 years experience in a similar customer service position. - Travel Agency experience preferred, but not required. - Flexibility to work overtime as well as evening and weekends shifts during peak business periods is required. Compensation & Available Benefits: - Competitive salary commensurate with experience - Medical Insurance - Dental Insurance - Vision Insurance - Life Insurance - Disability Insurance - 401(k) plan - Vacation/Earned Time Off Short’s Travel Management (STM) is a family-owned, women-owned, private corporation. We are sports travel experts specializing in team travel, recruiting travel, group hotels, bus charters and air charters servicing hundreds of athletic departments each year. We move more student athletes than any other travel management company. STM’s mission is to enhance the experience of getting there, being there, and coming home. When you win, we all win! The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services. Short’s Travel Management is an EOE employer. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PM22 Salary Description $18- $20/hour