• Own the application engineering strategy and execution across backend, mobile, and desktop. • Lead and grow a small, senior applications team, including backend, mobile, and desktop engineers. • Set the architectural direction for Artificial Intelligence (AI)-powered product workflows, APIs, and client integrations. • Ensure AI capabilities are integrated into the product with clear abstractions, predictable behavior, and graceful failure modes. • Partner closely with Machine Learning leadership to translate model capability into shippable product features. • Make high-impact decisions across latency, cost, reliability, security, and user experience. • Establish clear ownership boundaries across backend, mobile, and desktop to prevent architectural drift. • Ensure production readiness: observability, monitoring, retries, fallbacks, privacy, and cost controls. • Balance speed and discipline shipping quickly without compromising long-term system quality.

• Drive demand and increase awareness of Inovalon’s products by engaging prospects and nurturing existing relationships through effective communication across multiple channels, including in‑person meetings, virtual interactions, and phone outreach. • Maintain disciplined and reliable execution of sales operations, including accurate CRM documentation (Salesforce), pipeline hygiene, forecasting, and follow‑up processes. • Identify, qualify, and develop net-new business opportunities while expanding and strengthening existing client relationships. • Develop an understanding of Inovalon’s enterprise solutions and the ONE Inovalon mission, identifying and connecting opportunities across business units and collaborating with colleagues to ensure customers receive the full value of Inovalon’s offerings—even beyond the assigned territory or BU. • Work closely with assigned Sales team and other team members in your territory to qualify prospect accounts, ensure web demonstrations are completed in a timely and thorough manner, and all sales opportunities are properly gathered with Marketing, Sales, and Business Development departments. • Partner with Marketing to communicate customer insights, competitive trends, and emerging needs that influence product and go-to-market strategy. • Lead or support product presentations, solution positioning, and demonstration processes in collaboration with Sales, Marketing, and Business Development teams. • Develop a deep understanding of the territory’s market dynamics, competitive landscape, and customer needs to inform strategic sales planning. • Conduct effective discovery, needs assessments, and consultative conversations that influence customer decision-makers. • Collaborate with assigned Sales Representatives, Marketing, and Business Development leaders to synergize sales efforts, follow up activities and support each other with identified new business opportunities and clients; • Travel to meet with prospective and existing clients to drive sales outcomes and strengthen relationships. • Serve as an informal mentor or coach to new hires by modeling best practices in sales process discipline, communication, and customer engagement. • Contribute to a positive team culture that emphasizes accountability, collaboration, and continuous improvement. • Maintain compliance with Inovalon’s policies, procedures and mission statement; • Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and • Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Company.

Role Description The Advisor Relations & Development Specialist is the primary connection between Andavo's supplier partners and the independent advisors within our luxury host agency. This person builds and maintains trusted relationships across both groups, coordinates the year-round communication of supplier programs to our advisor community, vets prospective advisor leads for fit with our business model, and helps newly affiliated advisors establish the business and planning foundations for their independent practices. Success in this role requires strong relationship management, sound business judgment, and the ability to translate partner programs into practical action for small, independent businesses. Key Responsibilities - Supplier & Advisor Relationship Management - Serve as the trusted, year-round point of contact for supplier partners and independent advisors, building strong relationships and advocating for both. - Cultivate partnerships that strengthen advisor access to preferred suppliers, promotions, and value-added amenities. - Program Coordination & Communication - Coordinate and communicate supplier programs, promotions, and campaign calendars to the advisor network clearly and on schedule. - Organize the annual flow of partner communications so advisors receive timely, relevant, and well-packaged information. - Track advisor engagement with partner programs and share insights with leadership and suppliers to strengthen future planning. - Advisor Vetting & Onboarding - Review and vet incoming advisor leads, assessing experience, professionalism, and alignment with our host agency's structure, standards, and target market. - Guide newly affiliated advisors through onboarding, including general business setup appropriate to running an independent practice. - Advisor Development & Training - Provide training and resources that help advisors make the most of supplier programs and grow their books of business. - Support advisors in developing business and planning fundamentals for their independent small businesses, including social media and other marketing plans, offered as guidance and optional resources. Qualifications - Proven relationship management experience, ideally with external partners, vendors, or a distributed network of professionals. - Strong business acumen and comfort advising small-business owners on growth and planning fundamentals. - Excellent written and verbal communication, with the ability to make complex programs simple and actionable. - Highly organized, self-directed, and able to manage many relationships and timelines concurrently in a remote setting. Preferred - Travel industry, host agency, or luxury/leisure travel experience. - Experience coordinating supplier, vendor, or partner marketing programs. - Familiarity with the independent contractor / host agency business model. Core Competencies - Relationship Building & Partner Management - Program Coordination & Communication - Business Acumen & Advisory Support - Candidate Assessment & Fit Evaluation - Training & Onboarding - Organization & Self-Direction Benefits - Competitive base salary - Comprehensive benefits package (medical, dental, vision, 401k) - Fully remote work environment

• Lead our Product and Engineering teams, including a soon to be hired product manager, while remaining technically engaged enough to guide architecture, review key technical decisions, and remove roadblocks. • Own execution across the product roadmap and engineering delivery, partnering closely with the CEO and leadership team. • Lead the migration of Clubspeed from an on-premise platform to the cloud. • Improve engineering delivery, quality, predictability, and operational excellence. • Build and execute a customer-focused product roadmap that balances innovation, customer value, and technical sustainability. • Lead our PCI DSS 4.0.1 readiness initiative. • Embed AI into how we build software and operate the business. • Coach, develop, and grow a high-performing Product & Engineering team.