Martin Management Group is an Equal Opportunity Employer
Business Development Agent
Location
CST (UTC-6)
Posted
4 hours ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Business Development Agent
Martin Management Group
Role Description - Deliver inquiries/messages intended for other sales personnel and departments promptly - Provide truly exceptional customer service in a fast-paced work environment at a high-volume dealership - Answer incoming calls promptly and professionally - Answer incoming calls in a friendly manner utilizing a multi-line phone operator system - Identify customer needs, clarify information, direct to the appropriate department - Identify and escalate customer service issues to supervisors - Follow scripts and procedures to ensure the highest level of customer service Qualifications - One year of customer service experience - Enthusiastic and Positive Attitude - Good verbal and written communication skills - Self-motivation - Positive attitude - Proficiency with computers - Must be able to multi-task - Must be a solution-oriented problem solver - Customer Satisfaction focused - Speed and efficiency - Ability to type >50 words per minute at a minimum - Good interpersonal skills and ability to work successfully in a team environment - Amenable to work US Central Timezone Company Description - Martin Management Group is an Equal Opportunity Employer
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