Founded as TeleTech in 1982, TTEC is a leading business process outsourcing company. After experiencing rapid growth, including 300% growth in its global workfo
Machine Learning Technical Lead, Artificial Intelligence
Location
California
Posted
1 day ago
Salary
$190K - $225K / year
Seniority
Senior
Job Description
Machine Learning Technical Lead, Artificial Intelligence
TTEC
• Own end-to-end ML system execution: data pipelines, training workflows, evaluation systems, inference architecture, and deployment. • Fine-tune and adapt models using state-of-the-art methods such as LoRA, QLoRA, SFT, DPO, and distillation. • Architect and operate scalable inference systems, balancing latency, cost, and reliability. • Design and maintain data systems for high-quality synthetic and real-world training data. • Implement evaluation pipelines covering performance, robustness, safety, and bias, in partnership with research leadership. • Own production deployment, including GPU optimization, memory efficiency, latency reduction, and scaling policies. • Collaborate closely with application engineering to integrate ML systems cleanly into backend, mobile, and desktop products. • Make pragmatic trade-offs and ship improvements quickly, learning from real usage. • Work under real production constraints: latency, cost, reliability, and safety
Job Requirements
- Experience building or shipping real Machine Learning systems used by people, not just demos.
- Artificial Intelligence (AI) experience required.
- Experience working with large models and understanding their failure modes.
- Experience writing strong, production-grade code.
- You are self-directed, pragmatic, and take full ownership of outcomes.
- You communicate clearly and collaborate well in small, high-trust teams.
- Tech Stack: GPU-based training and inference system, JAX, Python, and PyTorch.
Benefits
- medical insurance
- Dental
- Vision
- Savings Plan Options
- PTO
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