Role Description The Supported Child Development Program assists families of children who require additional support to access inclusive child care. SCD provides support for child care staff, families, and their children, up to 12 years of age, in licensed daycare, preschool, or out-of-school care programs. Youth, 13 to 19 years of age, are considered on an individual basis. - Develops individual plans for children who require additional support in conjunction with parents and child care providers. - Supports families in making child care decisions. - Supports and coordinates the services of child development and other community service providers to facilitate the inclusion of children who require extra support in child care settings chosen by their families. Responsibilities - Conducts observation of and gathers information on children who require extra support. Determines the children’s type and level of support needs following the guidelines, policies, and procedures of the Agency, program, and Ministry and in consultation with parents, child care providers, and other professionals. - Develops child-specific, family-centered, and developmentally appropriate individual plans in conjunction with parents and child care providers; facilitates the joint plan development process. - Develops, locates, and provides information and training resources to families, child care providers, and the public on topics related to inclusive child care and children who require extra support through workshops, presentations, and written materials on an individual or group basis. Provides families with information on child care options and other community resources. - Supports families in assessing and accessing services for their children and in self-advocacy. - Supports and advocates for child care providers’ inclusion of children who require extra support by performing duties such as supporting the development and implementation of inclusive philosophies, practices, policies, and procedures; providing onsite, child-specific training, consultation, and modeling; and providing information on child care and community resources. - Assists child care providers in accessing short-term and intermittent extra staffing support that facilitates inclusion based on the required types and level of support. - Facilitates the transition to and from Supported Child Development Program by involving parents, child care providers, and other health, education, and community service providers. - Evaluates the children’s progress, reviews the level of support needs and individual plans, and ensures that services are coordinated, appropriate, and accessible. - Maintains related records in accordance with established policies and procedures. - Performs other related duties as required. Qualifications - Two-year Diploma in Early Childhood Education with post basic Special Needs Certificate. - Two (2) years recent, related experience, including experience in programming for children with special needs and supervisory experience in a daycare or pre-school; or an equivalent combination of education, training, and experience. - Knowledge of community child care resources and other community support services. - Knowledge of adult training principles. - Ability to communicate effectively, both verbally and in writing. - Ability to work both independently and in cooperation with others. - Physical ability to carry out the duties of the position. Benefits - Extended Health and Dental plan. - Municipal Pension Plan. - Collaborative team environment. - Learning and development opportunities. - Free Onsite Parking. - Flexible working hours. - Remote working. - Workplace wellness programs. - Paid Sick leave.

• To provide the first point of contact for employees accessing Lyra Israel • To provide all the services to which the caller is entitled in a professional and respectful manner and to standards agreed with the Clinical and Operations Manager • To accurately capture all information on the database pertinent to the clinical management of the case • To adhere to all clinical protocols, standards, and procedures as laid out by the Clinical and Operations Manager • To adhere to the operational standards as set out by Clinical and Operations Manager

Role Description Experience: 6 to 12 Years At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: - One Zensar - Nurturing - Empowering - Client Focus Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. Qualifications - 6 to 12 Years of Experience Requirements - Experience in conceptualizing, designing, engineering, marketing, and managing digital solutions. - Ability to work collaboratively in a diverse team environment. Benefits - Inclusive workplace culture. - Opportunities for personal and professional growth. - Focus on well-being and individual celebration.

Role Description We are hiring a Group Claims Consultant in our Workplace Solutions division. You will play a critical role in the growth and persistency of Group Claims by collaborating with and acting as a liaison between the Claims organization and Sales/Brokers while providing responsive, comprehensive service and solutions through email and phone calls (proactive or otherwise). You will develop and maintain relationships at varying levels to include front line employees, Team Leaders, Senior Leadership, Sales and Brokers. The impact you will make in this role will be based on the strength of these relationships and an ability to utilize independent judgement, critical thinking and solution-oriented creativity to meet the clients' needs. Estimated Salary: - Group Claims Consultant: $60,000 - $70,000, plus annual bonus opportunity - Senior Group Claims Consultant: $75,000 - $80,000, plus annual bonus opportunity WHAT YOU'LL DO: - Acquire product knowledge in all areas of the business: Disability (STD/LTD), Life, Ancillary offerings, Dental, Vision, PFL and FML/Absence Management. - Act as a liaison for Claims and manage relationships with the Field, Brokers and clients to ensure the scope and quality of services are met. - Delve into customer concerns and complaints regarding Claims and our entire range of products, providing complete ownership of the issue at hand for our Brokers and Clients. - Lead in orchestrating and driving issue resolution from start to finish. - Provide high quality and thorough customer service and excellent service recovery, including investigating service complaints. - Service and/or assist in servicing complex client issues and requests. - Consult with regional managers, sales associates, internal business partners and external vendor partners regarding insurance coverage needs and plan design. - Identify trends amongst the claim team and/or field offices and propose recommended enhancements and/or solutions. - Involved in all aspects of customer life cycle: Pre-Sale, Implementation, Post Sale, Customer Education, Service Follow ups for both National Accounts and Core Customers. Qualifications - 2-5 years of direct group benefits claims experience (recent adjudication preferred). - Expertise in claims management, adjudication, contract provisions, and effective communication of complex terms. - Proactive problem-solving for enhanced customer and broker claims experience. - Mastered the art of diplomacy, negotiation, and relationship-building. - Proven knack for providing top-notch customer service and handling claim escalations. - Excellent communication and presentation skills. - Visionary mindset, pushing boundaries and exercising sound, independent judgment. - Strong team building and collaboration skills. - Promote a culture of diversity and inclusion. - Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico. Requirements - Experience with STD, Paid Family Leave or Statutory Leave programs (preferred). Benefits - Annual bonus opportunity.