• Provide exceptional service to policyholders by conducting on-site inspections and investigating coverage. • Prepare estimates and settle claims promptly and efficiently. • Handle virtual claims leveraging platforms like Xactimate and ClaimsX Video Collaboration. • Lead with empathy and investigate claims independently. • Communicate effectively with customers via various channels to offer support during the claims process. • Negotiate claims settlements using legal and business standard methodologies. • Document all work clearly in a claims system and execute policies along policy agreements.

• Handle personal line and commercial property losses for Insurers and National Corporate clients. • Examine insurance policies to determine coverage and investigate claims. • Interview claimants and witnesses regarding claims. • Prepare reports of findings and negotiate settlements with claimants. • Manage billing for assigned files and maintain accurate records.

• Provide exceptional service to policyholders. • Virtually inspect damages, investigate coverage, prepare estimates, and settle claims. • Interact with customers, contractors, and vendors through various software platforms. • Focus on water losses and ensure high-level support for specific claims. • Accomplish tasks by leading with empathy and conducting thorough investigations. • Communicate efficiently using various channels including phone, email, and text messages. • Evaluate and negotiate claims settlements with diverse stakeholders.

• Provide exceptional service to our policyholders by traveling to customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. • Handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. • Confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage. • Use phone, emails, and sometimes video chat with customers to help them through a fast, fair, and easy claims process. • Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants in accordance with all legal and business standard methodologies. • Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills. • Protect the company financially by executing policies along policy agreements and keeping a clear record of work in a claims system.