• Conduct investigations to effectively pursue the prevention, investigation and prosecution of healthcare fraud and abuse • Recover lost funds • Comply with federal and state regulations mandating fraud plans and practices

Role Description The Office of Civil Rights Compliance at the University of Southern California (USC) is seeking a Senior Investigator to join their team. This is an exciting time at USC when the successful candidate will have an opportunity to contribute their knowledge, skills, and abilities in a fast-paced environment working on a variety of civil rights issues in higher education. In this role, the successful candidate will: - Assess reports of discrimination, harassment, and retaliation regarding protected classes. - Timely conduct and document fair, thorough investigations. - Assist with identifying the need for supportive measures. - Conduct alternative resolutions where appropriate. - Work collaboratively with campus partners, including students, on training, investigations, projects, and initiatives. If you are an experienced investigator with a demonstrated commitment to non-discrimination and equal opportunity for all, who is able to build collaborative relationships, drive change through excellence, and desire a role where you can have a significant impact, we encourage you to send us your resume for consideration. Qualifications - 9 years of experience and Juris Doctor (JD) - Demonstrated commitment to fairness and fostering a culture of belonging and engagement. Requirements - Minimum Education: Master's degree - Minimum Experience: 6 years - Minimum Skills: - Directly related investigation experience in civil rights in employment and/or education at or for an educational institution, large organization, and/or government agency. - Ability to conduct interviews and investigations as an unbiased and neutral party. - Thorough knowledge of state and federal laws (e.g., Title IX, Title VI, Section 504, the ADA, Title VII, FERPA, FEHA), regulations, and policies and procedures governing discriminatory practices and equal opportunity. - Experience developing and presenting educational materials. - Excellent writing skills. - Excellent time management skills, with the demonstrated ability to effectively manage the pressure of multiple, competing deadlines. - Strong interpersonal skills, judgment and independence. - Knowledge of applicable nondiscrimination policies and procedures. - Demonstrated analytical and problem-solving capabilities. - Ability to build trust and rapport easily; strong, compassionate and straightforward. - Demonstrable sound judgment and skill in applying equal opportunity principles and prevailing legal standards to solve complex problems fairly and decisively. - Ability to collaborate with a diverse group of colleagues and stakeholders to resolve case-related challenges. - Ability to present ideas clearly and effectively, both oral and written. - Exceptional interpersonal, communication and emotional intelligence skills. - Ability to manage and work with conflict and with individuals who may be experiencing high levels of stress. - Ability to work independently and efficiently and balance workload. - Ability and desire to work actively, collaboratively and creatively as part of a team. - Ability to accept and implement constructive feedback. Preferred Qualifications - Preferred Education: Juris Doctor (JD) - Preferred Experience: 9 years - Preferred Skills: - Demonstrated commitment to fairness and fostering a culture of belonging and engagement. - Direct involvement or familiarity in work related to investigative reporting, journalism or law enforcement practices. Benefits - Excellent benefits and perks. - Opportunity to work in a dynamic and diverse environment. - Be a member of the Trojan Family – the faculty, staff, students, and alumni who make USC a great place to work. Salary Information The annual base salary range for this position is $98,776 - $139,000. When determining an offer, the University of Southern California considers factors such as the scope and responsibilities of the role, the candidate’s experience, education, training, key skills, internal peer alignment, applicable laws, contractual requirements, grant funding, and market condition.

Role Description As an independently owned subsidiary of Aetna and CVS Health, Meritain Health is a leading third-party administrator of self-insured commercial health plans. The SIU Investigator will support Meritain Health’s Network Cost Management team, specifically the Special Investigations Unit (SIU). The SIU Investigator will conduct investigations to effectively pursue the prevention, investigation, and prosecution of healthcare fraud and abuse, to recover lost funds, and to comply with state regulations mandating fraud plans and practices. - Must be flexible to work EDT hours (8:00 am - 5 pm EDT). - Conducts investigations of known or suspected acts of healthcare fraud and abuse. - Communicates with federal, state, and local law enforcement agencies as appropriate in matters pertaining to the prosecution of specific healthcare fraud cases. - Investigates to prevent payment of fraudulent claims committed by insured's, providers, claimants, customer members, etc. - Facilitates the recovery of company and customer money lost as a result of fraud matters. - Provides input regarding controls for monitoring fraud related issues within the business units. - Delivers educational programs designed to promote deterrence and detection of fraud and minimize losses to the company. - Maintains open communication with constituents internal and external to the company. - Uses available resources and technology in developing evidence, supporting allegations of fraud and abuse. - Researches and prepares cases for clinical and legal review. - Documents all appropriate case activity in tracking system. - Makes referrals and deconflictions, both internal and external, in the required timeframe. - Cost effectively manages use of outside resources and vendors to perform activities necessary for investigations. Qualifications - 3+ years of experience working in fraud, waste and abuse investigations and audits. - 3+ years of experience in healthcare/medical insurance claims investigation or professional/clinical experience. - Demonstrated proficiency in Microsoft Office Suite (including Excel, specifically with pivot tables), database search tools, and use of the Intranet/Internet to research information. Requirements - Strong analytical and research skills. - Strong verbal and written communication skills. - Strong customer service skills. - Previous experience as a senior investigator. - Previous experience utilizing QuickBase. - Proficient in researching information and identifying information resources. - Ability to utilize company systems to obtain relevant electronic documentation. - Ability to travel and participate in legal proceedings, arbitrations, depositions, etc. - Ability to interact with different groups of people at different levels and aid on a timely basis. - Previous experience working with a Third-Party Administrator (TPA) and/or Self-Funded Plans in an investigative capacity. - AHFI (Accredited Health Care Fraud Investigator), CFE (Certified Fraud Examiner), and/or CPC (Certified Professional Coder). - Knowledge of CVS/Aetna/Meritain Health’s policies and procedures. Education - Bachelor's Degree or equivalent work experience (high school diploma or GED + 4 years of relevant work experience). Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility.

Role Description As a Customer Support Specialist, you'll be the voice of our brand for our Italian-speaking customers, supporting them with empathy, precision, and a can-do attitude. - Handle inbound inquiries via phone, email, chat, and social media, you'll be a true omni-channel hero. - Assist merchants with everything from technical setup to payment issues and product navigation. - Collaborate with teams like Sales, Marketing, and Tech Support to resolve queries quickly and efficiently. - Help improve our internal processes, tools, and workflows to boost merchant satisfaction and retention. Qualifications - Fluent in Italian and comfortable communicating in English (spoken and written). - Tech-savvy, you're quick with a smartphone, tablet, or computer. - Experienced in Customer Support or Contact Centers (preferred, but not essential). - Patient, positive, and always ready to help even when things get hectic. - Curious, resourceful, and persistent, you love solving problems. - Organized and thrive in a fast-paced, dynamic environment. Requirements - 40 hours/week. - Rotating shifts between 08:00 and 19:00, Monday to Sunday. - Occasional late shift until 21:00 (rare, based on client needs). - 2 days off per week, scheduled on a rotating basis. Benefits - Salary: 1,000 EUR/month (x14 months). - Attendance Bonus: up to 50 EUR/month (x12 times). - Meal Allowance: 7.63 EUR net per working day. - Career progression in a global tech scale-up. - A vibrant, collaborative, and innovative team culture. - Work in Porto's tech hub with on-site support and team activities. - Fully paid training that starts 30/07. Company Description We're not just another tech company; we're a movement reshaping the way small businesses operate across Europe and beyond. As the #1 mobile point-of-sale (mPOS) provider in Europe, we've empowered over 100,000 merchants in 31 countries to accept card payments anywhere using just their smartphone and our sleek, game-changing device. From paperless onboarding to the first tap-to-pay, our product is designed to be simple, inclusive, and transparent—no hidden fees, no jargon, just honest innovation. Join a team of 1,000+ disruptors worldwide who believe in making entrepreneurship accessible to all.