• Define and drive the product vision, strategy, and roadmap • Own product performance end-to-end, including strategy, planning, execution • Lead the development of core platform capabilities, ensuring scalability • Collaborate with engineering, design, and data teams to deliver high-quality user experiences • Define, track, and act on key performance metrics • Collaborate with User Research and Commercial teams to identify opportunities

Role Description The Manager, Product Design leads a team of designers while staying hands-on. You will steer our design direction as we evolve from form-driven interfaces to conversational, AI-powered experiences. This role blends people management—mentoring, coaching, and balancing workloads—with high-impact individual contribution. You will partner with product and engineering to simplify enterprise advertising, while fostering a high-trust, growth-oriented team culture. Your Role - Leadership & Management - Mentor and grow a team of product designers. - Align design priorities with the product roadmap and business objectives. - Run design critiques and maintain a high-quality bar. - Provide team clarity and shield them from noise. - Advocate for design’s impact on product strategy. - Design & Craft - Own end-to-end design for key product surfaces. - Design AI-native patterns: conversational UX, progressive disclosure, and intent-driven workflows. - Define how the platform communicates system intelligence, recommendations, and uncertainty. - Evolve our design system to support current and future product surfaces. - Translate complex ad-tech into accessible, intuitive experiences. - Align design decisions with business goals like retention and competitive growth. - Collaboration & Process - Partner with Product and Engineering to shape product development. - Use data-driven insights and user-centered design to guide decisions. - Clearly present design rationale and trade-offs to leadership. - Collaborate with Sales, Client Success, and Marketing to ensure a cohesive customer journey. - Conduct design reviews and QA to ensure execution matches design intent. Qualifications - 5+ years in product design, with 2+ years managing or leading designers. - Enterprise SaaS product design experience. - Track record of shipping complex products that users describe as simple. - Experience designing for AI-powered, conversational, or agent-driven interfaces. - Proficiency in Figma; comfort with prototyping tools and design systems. - Self-directed; can identify the highest-leverage design problems and pursue them without waiting for direction. Skills & Mindset - Zooms between strategy and pixel-level craft in the same day. - Thinks in systems — patterns, components, states — not just screens. - Comfortable designing where conventions don't exist yet. - Strong communicator; articulates design decisions to technical and non-technical audiences. - Business-minded; connects design choices to revenue and retention. - Loves feedback, iterates quickly, ships over perfection. - Energized by ambiguity; leads design forward when direction is still forming. Bonus - Experience in the digital advertising or ad-tech industry. - Experience with the transition from traditional UI to AI-first interaction models. - Familiarity with LLM capabilities and limitations as they relate to UX. - Background in data visualization or complex information architecture. Company Description At Fluency, we come together under two shared passions that drive our culture: the scaling of digital ad operations, and fostering a workplace environment rooted in open communication, inclusivity, and a growth-oriented mindset. These passions not only set us apart in the industry, but also fuel our collective drive to reshape the industry and reinvent ourselves along the way. We're not just revolutionizing the digital advertising horizon, we're shaping an organization where every member feels a sense of pride and is inspired to do their best work.

Senior Product Manager, Growth - Capital One Shopping (Remote-Eligible) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. We are looking for a Product Manager to join our growing team in Capital One Shopping. If you have a remarkable ability to use data to tell a story, form a hypothesis and define metrics to identify the success of product initiatives - this is the role for you! In this role, you will be the architect of our web growth engine, focusing on the intersection of technical SEO, platform scale, and user experience. You will productize organic strategies-leveraging schema, structured data, and web performance-to build a programmatic system that drives compounding growth and delivers high-quality customer experiences at scale. About the Team In Capital One Shopping, we're seeking Product Managers with a demonstrated interest and aptitude for AI. While formal on-the-job experience with AI is a plus, we highly value candidates who have proactively incorporated AI into their personal projects, explored AI-driven development environments (e.g., Cursor, GitHub Copilot), or built automations using AI agents. Show us how you've used AI to learn, build, and solve problems beyond basic text generation. Capital One Product Framework In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: - Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions - Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence - Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value - Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks - Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment What we are looking for: - A knowledge and passion for emerging technologies (APIs, Big Data, Native UIs) to incorporate into building great products - Significant experience in technical workflows; an ability to contribute to architectural discussions, manage technical debt, and lead engineering squads through complex deployments - Experience working on or closely with an SEO team to scale product led site growth - Understanding of technical fundamentals such as SSR, Schema, metadata, and site speed - Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team - Proficiency in handling large data files using SQL, Python, and/or R - A product centric mindset to take a product from ideation to production and continually iterate improvements - Strong familiarity with A/B testing, user research methodologies, and using data to guide product decisions - A customer-first mindset - A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams - A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging - Creating and maintaining a healthy team culture through thoughtful leadership - A results-focused individual with an ability to manage and prioritize multiple projects simultaneously - Demonstrated ability to lead squads of designers and engineers to ship enhancements What you'll do: - Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value - Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data - Own day to day setting and monitoring of KPIs (requires strong SQL/data analysis skills) - Use SQL to build a data-back strategy, identify insights, and troubleshoot issues - Lead multiple teams of software and data engineers to design and deliver site features for all visitors - Partner closely with the SEO team to translate high-level search strategies into scalable product features and automated page enhancements - Write detailed PRDs and define technical requirements that give engineering the clarity they need to build robust, high-performance systems (SSR, Schema, etc.) - Collaborate with designers to launch programmatic page templates that prioritize user outcomes and intuitive design at scale. - Define the end-to-end vision and lead the roadmap and backlog for the site, ensuring every project stacks toward long-term growth. - Understand the enterprise data requirements and ensure the system's compliance with enterprise patterns - Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions - Create a vision and roadmap for your product that fuels overall visitor experience & growth - Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches - Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platform - Define, socialize, and monitor key performance indicators to understand the evolution and success of the project Basic Qualifications: - At least 3 years in an SEO product role or partnering with an SEO team - At least 5 years of experience working in Product Management - Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: - A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing - Bachelor's degree in any field and 4 years of Product Management experience Preferred Qualifications: - Experience translating business strategy and analysis into consumer facing digital products - Experience building and scaling automated systems or complex product platforms in either fast growing Consumer or B2B SaaS environments At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One is open to hiring a Remote Employee for this opportunity. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $200,700 - $229,100 for Sr. Mgr, Product Management New York, NY: $219,000 - $249,900 for Sr. Mgr, Product Management Remote (Regardless of Location): $182,500 - $208,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Own and evolve the strategic roadmap for PHIL’s expansions including specialty pharmaceuticals, controlled substances, biologics, etc., aligning technical capabilities with business priorities. • Benchmark against industry best practices, and build a plan to achieve best in class service offerings based on strategic direction and priorities. • Drive significant improvements in PHIL solutions through optimized processing and judicious use of third party integrations vs internal capabilities. • Develop and champion new platform capabilities to support expanded therapeutic categories and patient therapy management. • Set long-term success metrics and operational KPIs, and ensure the product roadmap is tightly aligned with measurable outcomes. • Lead cross-functional partnership with senior stakeholders across Product, Engineering, Operations, and Commercial teams to define priorities and deliver value. • Lead discovery efforts and user research to identify top opportunities to deliver value, while ruthlessly prioritizing to maintain organizational focus and drive specific outcomes. • Mentor product team members and elevate the overall product team capability through thought leadership, strategic rigor, and operational depth