• Handle complex new and renewal domestic Construction Casualty accounts • Serve as a Subject Matter Expert on the team • Administer and monitor underwriting rules and guidelines, insurance laws and regulations, and rating annual rules • Develop, maintain & collaborate with Line of Business representatives on referrals and other business-related needs, as appropriate • May provide guidance to lower-level associates • Develop and maintain relationships with distributors (agents & brokers) in support of business retention and acquisition • Work with customers and distributors (agents & brokers) to determine their insurance-related needs and provide solutions • Support the sales culture by being a Help Point for agents, brokers, and customers • Proactively seek renewal and new account opportunities • Complete detailed opportunity assessment with key distributors to identify growth opportunities • Qualify accounts to meet with the organization's appetite, balanced with sound business opportunity • Make broker/customer and on-site calls with a planned and well-prepared purpose

Role Description FutureSight is seeking a Co-Founder & CEO to lead HawkAI, an enterprise AI venture for US logistics brokerages, carriers, and warehouse operators. This is a co-founder partnership with meaningful founder equity, not a salaried executive role. HawkAI deploys always-on, multi-channel "AI workers" that autonomously manage high-volume freight communications across calls, texts, and emails, integrating directly with core freight systems including TMS, load boards, and broker/carrier databases. The platform handles: - Track-and-trace calls - Appointment scheduling - Carrier rate negotiation - Proof-of-delivery capture - Shipment status updates It autonomously resolves 90%+ of routine communications and escalates only exceptions to human staff. Rather than another point tool layered on top of existing systems, HawkAI is designed to operate as the always-on communication layer for logistics teams, enabling them to focus on exceptions and value-driving work. We are now seeking the founder to lead the venture from here. Market Context - The US logistics BPO market for outsourced communications is approximately $26B, representing a major automation opportunity in a labour-intensive industry. - Approximately 150,000 US freight forwarders, 3PLs, and warehouses form the target market, with tiered subscription pricing yielding a $1.5B annual TAM. - Mid-sized US brokerages handle thousands of daily calls, with staff unable to answer or follow up on every transaction, contributing to OTIF (On Time/In Full) penalties and costly delays. - Early customers deploying AI communication assistants report approximately 33% lower operating costs and significantly faster call resolution. - AI supply chain software is growing at approximately 23% CAGR globally from 2025–2031, with North America seeing 30–45% annual growth in AI-driven logistics spend. Partnership - Founder equity with meaningful ownership from inception. - Pre-seed capital committed by FutureSight for early hires and MVP development, with potential for follow-on funding. - Venture building resources, including embedded design, engineering, growth, and fundraising support from day one. - Investor and advisor network across vertical AI and early-stage capital markets. - A true co-creation model in which you operate as CEO with FutureSight's cross-functional team as your partner. What you'll own - Set the venture's direction and lead its execution. - Refine the ICP, pricing model, and product positioning across freight brokerages, 3PLs, carriers, and warehouse operators. - Lead pilots with mid-sized to enterprise freight brokerages, convert them to paid engagements, and build the go-to-market motion targeting Heads of Logistics, Supply Chain, and Operations. - Partner with the FutureSight product and engineering team to ship V1 and iterate on user feedback, focusing on TMS and load board integrations, conversational AI quality, and autonomous workflow execution. - Lead the seed raise, supported by FutureSight's network and traction. - Recruit and lead the founding team, and establish the cultural foundation of the company. Co-Founder Profile - Previous founding experience at a venture-backed company. - Demonstrated success in B2B SaaS go-to-market, including sales and customer engagement. - Fundraising fluency, with the ability to develop investor narratives and close capital. - Proven ability to attract, develop, and retain top talent. - Clear-eyed understanding of the risks and demands of co-founding a venture-backed company. - Direct exposure to logistics, supply chain, freight brokerage, transportation, or B2B enterprise software serving these industries, with familiarity in AI agents/LLMs. How to Apply Please submit your resume, LinkedIn profile, and a brief note on why this venture aligns with your goals as a founder. We will move quickly for the right candidate. FutureSight is committed to diversity, equity, and inclusion. We welcome applicants of all backgrounds and experiences.

Role Description FutureSight is seeking a Co-Founder & CEO to lead Concordance, an AI-native clinical documentation compliance venture. This is a co-founder partnership with meaningful founder equity, not a salaried executive role. Concordance AI audits 100% of healthcare charts in real-time, catches payer-specific gaps before they hit billing, and eliminates the manual QA overhead that costs organizations millions in denials and clawbacks every year. Currently, manual QA teams consume 25%+ of operational labour budgets, yet audit only about 10% of patient charts, leaving organizations massively exposed. Market Context - Validated market thesis through direct conversations with Compliance Directors, QA Leaders, and Revenue Cycle Directors. - Unprompted Product Pull: Leads described the desired product as a pre-billing, real-time, EHR-integrated flagging layer. - Massive Financial Pain: Buyers cited clawbacks causing losses from $150,000 to $850,000 due to aggressive payer audits. - Budget is NOT the Blocker: Buyers indicated budget is not an issue if the tool integrates cleanly with their EHR and meets accuracy standards. - Targeting a large, fragmented market with an estimated total addressable market of $4.0B–$6.0B+, covering over 20,000 organizations. - Compelling ROI: Software can reduce manual auditing labour by 80–85% and prevent clawbacks, translating into millions in avoided losses. The Partnership - Founder equity with meaningful ownership from inception. - Pre-seed capital committed by FutureSight for early hires and MVP development, with potential for follow-on funding. - Venture building resources, including embedded design, engineering, growth, and fundraising support from day one. - Investor and advisor network across vertical AI and early-stage capital markets. - A true co-creation model in which you operate as CEO with FutureSight's cross-functional team as your partner. What You’ll Own - Set the venture's direction and lead its execution. - Strategy: Refine the ICP, pricing model, and product positioning. - Customer Development: Lead pilots with compliance and revenue cycle leaders, convert them to paid engagements, and build the go-to-market motion. - Product: Partner with the FutureSight product and engineering team to ship V1 and iterate on user feedback. - Capital: Lead the seed raise, supported by FutureSight's network and traction. - Team: Recruit and lead the founding team, and establish the cultural foundation of the company. Co-Founder Profile - Previous founding experience at a venture-backed company. - Demonstrated success in B2B SaaS or B2B AI go-to-market, including sales and customer engagement. - Fundraising fluency, with the ability to develop investor narratives and close capital. - Proven ability to attract, develop, and retain top talent. - Clear-eyed understanding of the risks and demands of co-founding a venture-backed company. - RCM Domain & Workflow Depth: Deep, operational exposure to healthcare revenue cycle, medical billing, or denial management. How to Apply Please submit your resume, LinkedIn profile, and a brief note on why this venture aligns with your goals as a founder. We will move quickly for the right candidate. FutureSight is committed to diversity, equity, and inclusion. We welcome applicants of all backgrounds and experiences.

Title: Director, Executive, Desktop, and Walk-up Technical Support Location: Bethesda United States Job Description: JOB SUMMARY The Director, Executive and End-User Technology Support leads Marriott's enterprise support services for executive, desktop, walk-up, and PC imaging operations. This role sets service strategy, performance standards, escalation practices, and continuous improvement priorities to deliver secure, reliable, and high-touch technology support for associates and senior leaders. The Director leads managers, builds high-performing teams, and ensures support services are responsive, measurable, and aligned with Marriott's service culture and operational excellence standards. As a highly visible role, this position requires onsite presence at least three days per week. CANDIDATE PROFILE Education and Experience Required: - Undergraduate degree or equivalent combination of education, experience, training, and certifications. - 8+ years of progressive IT leadership experience across enterprise technology support, end-user computing, service desk, desktop support, executive support, endpoint deployment, or related operations. - Experience leading managers or layered technical support teams in a complex enterprise environment. - Experience supporting executives or highly visible stakeholders with discretion, urgency, and service focus. - Strong knowledge of Microsoft 365, desktop operating systems, endpoint management, PC imaging, collaboration tools, mobile support, identity and access practices, and ITSM platforms. Preferred: - ServiceNow, ITIL, endpoint lifecycle management, managed service provider oversight, and support operations experience in a large or global environment. CORE WORK ACTIVITIES - Lead Enterprise Support Operations: Oversee executive, desktop, walk-up, and PC imaging services to deliver secure, reliable, scalable, and customer-focused support. - Manage Through Leaders: Set expectations, develop managers, reinforce accountability, and drive consistent execution across support functions. - Support Senior Leaders: Ensure discreet, responsive executive technology support, including proactive readiness, rapid resolution, meeting support, and escalation management. - Drive Performance and Insights: Define KPIs, monitor service levels, produce executive-ready reporting, and translate trends into improvement actions. - Improve Service Outcomes: Use data, feedback, root cause analysis, and knowledge management to reduce repeat issues and improve service consistency. - Lead Escalations and Partnerships: Coordinate response for high-impact incidents and partner across Global Technology, security, procurement, asset management, and business teams to resolve systemic issues. - Ensure Controls and Culture: Maintain security, compliance, endpoint, licensing, and asset controls while modeling Marriott's service culture and inclusive leadership expectations. MANAGEMENT COMPETENCIES AND SKILLS - Executive presence, judgment, professionalism, and discretion. - Strong communication, presentation, influencing, and stakeholder management skills. - Effective prioritization, delegation, decision-making, and problem-solving in high-visibility environments. - Customer-focused mindset with commitment to service excellence, operational discipline, and associate experience. WORKING CONDITIONS This role may require after-hours support, on-site presence for executive or business-critical events, and availability during high-priority incidents. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually. Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.