Role Description This remote role supports NORY’s summer camp permitting process during a medical leave transition, ensuring all NYC Department of Health (NYC DOH) submissions, renewals, and inspections remain on track for the upcoming camp season. NORY is seeking a highly organized and detail-oriented Permits Coordinator to support the summer camp permitting process. This role focuses on coordinating and executing all tasks related to obtaining and maintaining summer camp permits through the New York City Department of Health (NYC DOH) & FDNY. The coordinator will also have the opportunity to extend into the summer months to assist with compliance tracking and camp inspections. Key Responsibilities - Support the full permit application cycle for approximately 8 individual summer camp locations. - Prepare and submit required NYC DOH forms and documentation. - Track submission statuses, inspection schedules, and communication with DOH representatives. - Maintain accurate digital records of all permit-related documents and correspondence. - Communicate updates and requests to internal teams (Site Directors, Operations, and Leadership). - Assist in organizing required compliance materials for DOH inspections (e.g., medical logs, staff forms, site documentation). - Provide ongoing administrative and logistical support during permit review and inspection periods. - (Optional Extension) During the summer season, collaborate with Site Directors and camp staff to ensure continued compliance and assist in addressing DOH requirements as well as assisting Site Directors with inspections. Additional tasks may include communicating with NYC DOH & OATH for possible summons results & attendance. Qualifications - Strong organizational and communication skills with high attention to detail. - Experience managing deadlines and document-heavy processes. - Proficiency with Google Workspace (Docs, Sheets, Drive) and communication tools like Slack or Monday.com. - Ability to work independently and collaborate with cross-functional teams. - Interest in education, operations, or summer camp management a plus. Schedule & Compensation - Training period: April 2026 (flexible, part-time). - Active coverage period: April-August 2026, with possible extension. - Schedule: Approximately 15-30 hours per week, flexible within standard business hours and dependent on seasonal needs. - Compensation: $20-25/hr. Commensurate with experience. Company Description NORY is the premier STEM camp provider in NYC and Boston, enriching the learning journey of 4000+ children annually through immersive and hands-on learning experiences. Our mission is to nurture young risk-takers, problem solvers, and empathetic leaders.

• Works with care management team on administrative care management activities • Performs outreach, answers inbound calls, and schedules services • Serves as a point of contact to members, providers, and staff to resolve issues • Documents member records in accordance with current state and regulatory guidelines • Provides outreach to members via phone to support with care plan next steps • Connects members to community or health plan resources • Supports member onboarding and day-to-day administrative duties • Works with care management team on escalating requests and inquiries to management • Complies with all policies and standards

• Supports care management activities and teams assigned to members to ensure services are delivered • Performs member outreach telephonically or through home-visits and documents the plan for care/services of activities • Coordinates care activities based on the care plan/service plan and works with healthcare and community providers • Communicates with care managers, practitioners, and others as needed to facilitate member services • Complies with all policies and standards

• Provide exceptional customer service and build rapport with patients • Serve as our new patient scheduling liaison for 16 clinics across the Chicagoland area and 20+ states virtually for telehealth visits • Manage and schedule new patient appointments and promptly respond to new patient inquiries • Provide support to clinics for scheduling, insurance collection, and billing related questions