• Own day-to-day service delivery execution across assigned districts, managing a portfolio tied to annual revenue targets aligned to National, East, or West regional accounts • Lead delivery conversations with district stakeholders, ensuring alignment and progress toward contract goals • Guide district partners toward solutions aligned with Presence’s service model • Proactively escalate misalignments between customer expectations and operational capacity • Drive referral and student flow, removing operational barriers to convert commitments into active services • Partner with Referral Management and Staffing teams to efficiently action incoming referrals • Manage provider alignment across districts, ensuring proper support based on caseload, skillset, and availability • Maintain visibility into referral pipeline, fulfillment timelines, and provider capacity • Keep customers informed and manage internal expectations around delivery feasibility • Track and influence referral viability, activation timelines, and ongoing referral velocity • Monitor service delivery performance to identify trends, risks, and opportunities • Address quality or performance concerns and support corrective actions • Drive provider retention across your portfolio • Monitor service outcomes tied to contract success and revenue realization • Surface risks early and take action to mitigate delivery gaps • Identify stalled referral flow and escalate risks to Revenue Account Managers when needed • Ensure Presence Standards are met during onboarding and rollout • Share insights with Revenue Account Managers to support renewals and upsells • Provide operational visibility to inform revenue strategy • Collaborate with internal teams to improve workflows and strengthen the district experience

• Monitor, document and report commercial fishing activity during offshore surveys and construction. • Serve as the primary point of contact between commercial fishing vessel representatives operating in the survey area and the survey team. • Mitigate and document any interaction between the survey operations and commercial fishing operations. • Document date, time and location of any fishing vessel activity, fixed gear or interactions with survey gear, visibility, sea state, and other environmental conditions. • Respond and communicate effectively with any fishing vessels in the vicinity of construction or survey operations via VHF radio or single side ban radio. • Maintain a vigilant lookout for fishing activity or fishing gear in the vicinity of the operational vessel. • Communicate to the vessel captain, crew, and survey team of any fishing activity or gear sighted and advise them on any information that is relayed from communication with fishing vessels. • Conduct protected species observation and serve as back up to the PSO monitoring team.

• Conduct virtual wellness visits directly to patients in their homes • Review case load and prepare technology for patient service • Navigate daily schedule using modern technology • Engage in proactive care by conducting health risk assessments and medication reviews • Work with Sprinters to evaluate vital signs, arrange blood draws, and perform necessary tasks • Provide care coordination and management including preventive care interventions, medication management, and documentation

• Conduct virtual wellness visits directly to patients in their homes • Engage in proactive care by conducting thorough health risk assessments and medication reviews • Collaborate with in-home team members to evaluate vital signs and arrange blood draws • Provide comprehensive care coordination and management, including preventive care interventions and referrals