We're the world's largest manufacturer of double deck and lightweight buses. We're part of NFI Group.
Regional Service Manager
Location
United Kingdom
Posted
11 hours ago
Salary
0
Seniority
Senior
Job Description
Regional Service Manager
Alexander Dennis
• Lead service delivery across your region • Ensure outstanding aftermarket support for customers • Manage relationships with operators • Drive service performance • Lead a field-based team to maximise vehicle availability and customer satisfaction • Resolve complex issues and improve fleet reliability • Grow aftermarket opportunities
Job Requirements
- Significant experience in heavy vehicle service environments (bus, coach, or HGV)
- Deep technical knowledge
- Customer-first mindset
- Ability to manage regional operations and remote teams effectively
- Confident communication skills
- Experience engaging senior stakeholders
- Performance data analysis skills
- Sound decision-making under pressure
Related Guides
Related Categories
Related Job Pages
More Manager Jobs
Role Description As an International Engagement Manager, you will drive new business development across Europe by leveraging customer insights, market trends, and the power of Microsoft Business Applications, including Dynamics 365, Power Platform, and related cloud services. You will help clients transform their operations through innovative solutions in Customer Engagement, Field Service, Finance, and Supply Chain. Key Responsibilities - Qualify leads and manage the full sales cycle - from initial contact to signed agreement - within a marketing-driven business development framework. - Advise clients, present tailored solutions, craft proposals, negotiate terms, and ensure follow-through on commitments. - Stay current on Microsoft Business Applications, licensing models, and HSO’s service and support offerings. - Focus on new business acquisition and customer development, particularly around Dynamics 365 and Power Platform. - Travel approximately 5 days per month across Europe to meet with clients and prospects. Qualifications - Experience in consultative sales - locally or regionally - and are ready to expand your impact on a global scale. - A strong interest in Microsoft Business Applications and their potential to drive business transformation. - Analytical thinking, a self-starting attitude, and a collaborative mindset. - Ability to engage with senior stakeholders (CCO, CEO, COO, CMO, Digital Directors). - A desire to be challenged and coached, not directed. - Bachelor’s or Master’s degree in business, technology, or a related field. - Proven track record in new business development, ideally within Microsoft, SAP, or Salesforce ecosystems. - Familiarity with CRM, Field Service, Finance, Supply Chain, and digital transformation topics. - Fluent in English (spoken and written); additional languages are a plus. - The ideal candidate for this role will be based in Denmark, Sweden or Finland. They are a citizen of an EU country and hold full EU working rights. Benefits - Development and growth: Plenty of career opportunities with a leading provider of innovative enterprise business solutions and distinct Microsoft Global Solution Integrator. - Fun and success: Work in a collaborative and professional environment where success is built on teamwork. - International project exposure: Engage in international projects, providing invaluable exposure to diverse cultures, markets, and perspectives. - Freedom and responsibility: Freedom and flexibility to organize your workdays and shape your own career. Take the next step! Does the combination of business processes and Microsoft technology appeal to you? Take the next step in your career path with HSO International!
• Audit facilitation & delivery: Own day-to-day coordination with external auditors across assigned jurisdictions to ensure audits progress to plan. • PBC (Prepared By Client) management: Independently gather, review, reconcile, and quality-check audit support including schedules, listings, and sample evidence. • Financial reporting & compliance: Support the preparation and alignment of financial statements with local statutory requirements and Group standards (IFRS / UK GAAP). • Issue resolution: Proactively identify and resolve audit queries, discrepancies, and technical accounting bottlenecks—escalating clearly where needed. • Stakeholder management: Coordinate across multiple time zones and teams, aligning priorities between local finance teams and corporate finance in London. • Project tracking: Maintain clear progress reporting, risks, timelines, and next steps to keep milestones on track
• Audit facilitation & delivery: Own day-to-day coordination with external auditors across assigned jurisdictions to ensure audits progress to plan. • PBC (Prepared By Client) management: Independently gather, review, reconcile, and quality-check audit support including schedules, listings, and sample evidence. • Financial reporting & compliance: Support the preparation and alignment of financial statements with local statutory requirements and Group standards (IFRS / UK GAAP). • Issue resolution: Proactively identify and resolve audit queries, discrepancies, and technical accounting bottlenecks—escalating clearly where needed. • Stakeholder management: Coordinate across multiple time zones and teams, aligning priorities between local finance teams and corporate finance in London. • Project tracking: Maintain clear progress reporting, risks, timelines, and next steps to keep milestones on track
• Audit facilitation & delivery: Own day-to-day coordination with external auditors across assigned jurisdictions to ensure audits progress to plan. • PBC (Prepared By Client) management: Independently gather, review, reconcile, and quality-check audit support including schedules, listings, and sample evidence. • Financial reporting & compliance: Support the preparation and alignment of financial statements with local statutory requirements and Group standards (IFRS / UK GAAP). • Issue resolution: Proactively identify and resolve audit queries, discrepancies, and technical accounting bottlenecks—escalating clearly where needed. • Stakeholder management: Coordinate across multiple time zones and teams, aligning priorities between local finance teams and corporate finance in London. • Project tracking: Maintain clear progress reporting, risks, timelines, and next steps to keep milestones on track

