Travel smart. Achieve more.
VIP Travel Consultant
Location
New York
Posted
18 hours ago
Salary
$50K - $65K / year
Seniority
Junior
Job Description
VIP Travel Consultant
BCD Travel
• Perform high-touch service excellence to key client travelers • Accurately and efficiently handle incoming requests via multiple channels (i.e. phone, email, etc.) • Be the primary point of contact for executive-level travelers • Provide active travel consultation, including providing travel details and up-selling related products • Expertly use the appropriate BCD Travel tools and systems to complete requests. • Search and confirm travel reservations for the customer • Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer • Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) • Excellent knowledge and application of travel supplier rules • Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.
Job Requirements
- Experience in VIP travel
- Working knowledge of the travel industry, policies, procedures, and processes
- Strong skills in GDS Systems (Amadeus or Sabre)
- Strong verbal and written communication skills in English
- Candidate must be flexible to work evenings, weekends, and some holidays.
Benefits
- N/A
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