• Design, develop, and maintain data transformation workflows using dbt. • Build and optimize ETL/ELT pipelines that ingest, cleanse, and transform data from multiple sources. • Develop and maintain data preparation workflows using Alteryx. • Create and maintain Python scripts to automate data processing and pipeline tasks. • Ensure data pipelines are scalable, reliable, and well documented. • Monitor scheduled jobs and troubleshoot pipeline failures, data quality issues, and performance bottlenecks. • Perform root cause analysis and implement long-term solutions for recurring production issues. • Maintain operational documentation and runbooks. • Design, develop, and maintain dashboards and reports using MicroStrategy. • Translate business requirements into intuitive and effective reporting solutions. • Optimize dashboards for usability and performance. • Support existing reports by resolving issues, improving functionality, and ensuring successful data refreshes.

• Reporting to the Director, BI and Data Operations, the Business Intelligence Analyst will contribute to data-driven insights and actionable recommendations that support organizational priorities • Work cross-functionally with teams across the organization to understand the challenges each team faces and determine how data and process improvements can best address them • Build and maintain Salesforce reports and dashboards based on business requirements and user needs, gathered directly from stakeholders across the organization • Leverage AI tools such as Claude to create reports, analyses, data visualizations, and tools that extend beyond traditional Salesforce capabilities • Identify and resolve data quality issues as they arise, utilizing tools such as Salesforce, Claude, Excel, and Tableau • Collaborate with our Data Operations team as needed to investigate and address root causes • Evaluate business processes, gather and document requirements, and work with peers within the Data and Technology team to implement solutions that drive efficiency • Lead ongoing reviews and improvements of priority business processes across departments, partnering closely with department leads to understand needs and drive alignment • Serve as both project lead and project team member depending on the initiative, managing projects independently from planning through completion, including regular communication of project status with relevant stakeholders • Manage competing priorities and resources while monitoring deliverables to ensure timely completion • Conduct user acceptance testing and incorporate feedback to validate that solutions meet business needs before deployment • Translate data findings and process knowledge to support the Technology Enablement team in producing formal documentation • Conduct meetings and presentations to share findings and next steps, and effectively communicate insights to stakeholders ranging from individual contributors to senior leadership • Coach and guide end users on Salesforce reporting and interpreting data outputs to build data literacy across the organization.

• Design, build, and maintain Power BI reports and dashboards supporting healthcare, financial, and operational analytics. • Develop and optimize semantic models, relationships, measures, and calculated columns. • Create and maintain complex DAX measures aligned to healthcare KPIs such as utilization, claims, eligibility, quality, and financial performance. • Partner with business and clinical stakeholders to translate requirements into clear, actionable analytics. • Ensure BI solutions follow best practices for performance, scalability, usability, and security. • Administer the Power BI Service, including workspace configuration, security, dataset refreshes, user access, and row-level security. • Monitor report and dataset performance and resolve refresh, gateway, and licensing issues. • Establish and maintain Power BI standards, documentation, and governance practices. • Support deployments across development, test, and production environments. • Perform other duties as assigned in support of analytics and business initiatives.

• Lead complex Business Intelligence projects from discovery through delivery with minimal supervision. • Design, build, and optimise dashboards used by senior leadership and Revenue Operations. • Develop and maintain high-quality SQL models within Snowflake. • Work closely with Revenue Operations to deliver reporting across pipeline, bookings, ARR, CARR, churn, expansion, forecasting, and sales performance. • Support the integration of newly acquired businesses into Shiftmove's GTM reporting ecosystem, ensuring data is accurately mapped into our existing Snowflake and Tableau environment. • Partner with Salesforce administrators and business stakeholders to ensure reporting accurately reflects commercial processes. • Validate business rules, investigate data discrepancies, and maintain trusted reporting. • Document data models, business logic, and reporting standards to ensure long-term maintainability. • Identify opportunities to improve reporting efficiency, automation, and self-service capabilities.