Role Description HealthStream is seeking a Digital Events Manager to own and evolve the digital production and performance of our events program—producing and optimizing all virtual HealthStream User Group sessions and webinars, and translating engagement data into insights that shape the customer and prospect experience year over year, in partnership with the HealthStream User Group program lead who owns the overall program experience and community strategy. Working closely with the HealthStream User Group program lead, Community Team, Product Marketing, and Customer Success, the ideal candidate is equal parts producer and strategist, someone who can run a successful virtual session and then turn the data from that session into recommendations that shape the next one. Experience with virtual event platforms, a data-oriented mindset, and a passion for creating exceptional digital customer experiences are essential. Key Responsibilities - Own and manage the digital production lifecycle of all virtual HealthStream User Group sessions and webinars in partnership with the program lead. - Lead end-to-end live and on-demand event production, including platform setup, speaker coordination, rehearsals, facilitation support, and live event execution. - Ensure a high-quality video and broadcast experience, including managing audio/visual standards, speaker setup and coaching, and real-time troubleshooting during live sessions. - Support and produce hybrid and livestream components of in-person events, ensuring a seamless experience for both in-person and virtual attendees. - Manage and optimize the digital event technology stack — including platforms such as Sequel.io, Cvent (virtual components), Zoom, and integrations with Higher Logic, Salesforce, and Marketing Cloud. - Partner with Product Marketing and the HealthStream User Group lead to develop and manage the digital events content calendar. - Partner with Product Marketing to align webinar topics and session content with product priorities and customer education goals. - Collaborate cross-functionally to ensure cohesive customer engagement before, during, and after each event. - Translate digital event engagement data into actionable insights — analyzing attendance, engagement, and satisfaction trends to continuously improve programming and inform future strategy. - Own post-event reporting and performance tracking, providing clear recommendations to improve content, format, and delivery. - Support speaker communications and operations, including presentation collection, preparation, and adherence to timelines and standards. - Ensure all digital events deliver a consistent, high-quality, and on-brand customer experience. Qualifications - Bachelor’s degree in Marketing, Communications, Business, or a related field. - 3–6 years of experience in digital events, webinar production, or virtual event management in a B2B SaaS environment. - Hands-on experience with virtual event platforms such as Sequel.io, ON24, Cvent, Zoom Webinars, or similar. - Data-oriented mindset — comfortable pulling reports, analyzing engagement metrics, and translating numbers into program recommendations. - Strong project management skills with the ability to manage a high volume of concurrent digital programs with accuracy and attention to detail. - Familiarity with marketing technology including Salesforce, Marketing Cloud, Higher Logic, and Qualtrics or similar tools. - Excellent written and verbal communication skills with the ability to collaborate cross-functionally with Product Marketing, Customer Success, and Community teams. Requirements - Strong project management skills with the ability to manage multiple concurrent events and deadlines with high attention to detail. - Ability to lead live event production, including real-time troubleshooting and decision-making under pressure. - Data-driven mindset with the ability to analyze event performance metrics and translate insights into actionable improvements. - Strong communication skills with the ability to collaborate cross-functionally and guide speakers and stakeholders effectively. - Experience in healthcare SaaS or a highly regulated B2B industry is a plus. - Experience supporting or producing user group programs, customer events, or community-driven digital experiences. - Ability to work independently in a fully remote environment, self-manage priorities, and thrive in a fast-paced, high-volume program environment. Compensation The salary range for this position is $70,352 - $87,940. Salary will be determined on the candidate’s level of experience and qualifications. Compensation will be commensurate with skills, relevant experience, and performance in similar roles. Benefits - Medical, Dental and Vision insurance - Paid Time Off - Parental Leave - 401k and Roth - Flexible Spending Account - Health Savings Account - Life Insurance - Short- and Long-Term Disability - Medical Bridge Insurance - Critical Illness Insurance - Accident Insurance - Identity Protection - Legal Protection - Pet Insurance - Employee Assistance Program - Fitness Reimbursement

Role Description In the team that delivers a Healthier Bottom Line, our purpose at InlandRCM is to strengthen rural hospitals by providing dependable, all-American revenue cycle expertise that sustains access to quality healthcare in rural communities. The Hospital Biller I is a Full Time, Regular position working in several hospital client EMRs such as Epic, Cerner, and Meditech Expanse. This position is remote Monday-Friday day shift 8am-5pm PST. - Hands-on experience in at least one of these hospital EMRs is required, with experience in multiple systems preferred but not required. - Ability to work efficiently within the EMR to review claim and patient information, identify and resolve claim edits and denials, and follow up directly with insurance payers as needed. - Manage work across multiple client accounts in a typical day. - Detailed billing and denial scenarios will be discussed during interviews to confirm hands-on practical experience working directly in Epic, Cerner, or Meditech Expanse. Qualifications - Education: High School Diploma/GED required; Two-year medical billing course successful completion is desired. - Experience: At least one year of experience in billing medical claims to either government or commercial insurers; At least one-year prior experience in Epic billing software; Preferably has experience in hospital billing, but will accept equivalent in physician, clinic, or ASC billing. - Working knowledge of government hospital payment methodologies including OPPS, Critical Access Hospital method II, or both preferred. - CPT, HCPCs, and ICD-10 coding experience preferred. - Experience with electronic claims scrubbing and clearinghouse systems preferred. - Certifications preferred: One certification from an industry recognized healthcare accrediting body at the start of the job or obtain it within 6 months of starting job. - Computer Skills: Experience with Epic software required; Experience with Microsoft Office products (Outlook, Word, Excel), Internet, Intranet, Meditech or other hospital or physician EHR/accounting system is highly desired. - Remote Work Capability: Ability to work from a remote (home) based environment if requested. Requirements - Must be able to pass a background check required by RCW 43.43.830-840 to work with children under the age of 16, developmentally disabled persons, or vulnerable adults. - Must not be included on the LIST OF EXCLUDED INDIVIDUALS provided by the Department of Health & Human Services, Office of the Inspector General (OIG). - Eligible employees must be able to pass a post-offer, pre-employment drug test. Benefits - Address large volume of unpaid or incorrectly paid/denied claims to secure reimbursement. - Performs medical billing functions as related to both institutional and professional claims. - Reviews and resolves claim edits and rejections and resubmits clean claims. - Researches and/or resolves overpayments/credit balances.

• Provide maintenance and repair services for commercial foodservice and refrigeration equipment • Collaborate with customers to understand their equipment needs • Ensure high-quality service delivery

• Provide marketing, events, and operational support • Create and manage marketing content and graphics in Canva • Manage social media accounts • Coordinate event logistics and prepare event collateral • Support member-led committees • Support the Executive Director with scheduling and inquiries