• Assist in the preparation and review of investor documentation, including agreements, disclosures, and compliance-related materials • Ensure Investor Communications requests are processed while adhering to processing deadlines • Perform regular reconciliation to ensure compliance • Work with and provide assistance to internal and external stakeholders, such as Apex internal teams, third party vendors, and customers • Be responsible for ensuring that customer inquiries are completed in accordance with service level agreement guidelines • Ensure that inquiries are responded to in a professional and timely manner and escalating issues to management • Aid in the onboarding of new clients and provide supervisory oversight of communications to ensure adherence to regulatory requirements • Review and complete supervisory oversight and provide updates to management regarding any issues with client documentation or regulatory compliance • Ensure all investor communications adhere to regulatory and compliance standards • Identify documentation/processing irregularities and outline corrective measures • Identify opportunities for improving documentation processes and workflows

• Join a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world • Part of a global and diverse community, with many different minds, abilities, backgrounds and cultures

• Own and oversee all PKI operations, including CA hierarchy management, HSM administration, and key ceremony execution. • Lead, mentor, and scale a high-performing PKI operations team across multiple time zones. • Ensure continuous availability, integrity, and security of DigiCert's CA infrastructure in compliance with WebTrust, CA/Browser Forum Baseline Requirements, and applicable regulations. • Drive automation and operational efficiency across certificate issuance, revocation, renewal, and monitoring workflows. • Partner with engineering, compliance, and product teams to support new PKI capabilities and ensure alignment with trust framework standards. • Lead internal and external PKI audits (WebTrust, ETSI), manage audit readiness, and remediate findings. • Develop and maintain PKI policies, procedures, Certificate Practices Statements (CPS), and Certificate Policies (CP). • Define and enforce DR/BCP strategies for all HSM infrastructure. • Serve as a subject matter expert and escalation point for complex PKI incidents and customer-impacting issues.

• Coordinate provider schedules and daily routing. • Manage provider assignments and optimize utilization. • Communicate with Care partners to confirm schedules, patient census, and operational changes. • Coordinate with Care partners, MAs, and Dispatch teams to ensure seamless patient care. • Support provider onboarding and operational readiness. • Monitor daily operational KPIs and proactively resolve scheduling or service issues. • Maintain accurate operational records and reporting. • Escalate operational risks and recommend process improvements.