• Coordinate and review safety data, utilizing line listings, company dashboards and/or other visualization tools • Review data for safety trends, coding consistencies, and potential follow up with investigator sites • Identify potential issues and resolve or escalate as appropriate • Review safety data and may provide summations for safety review meetings • May review designated sections of aggregate reports • May help to create/review safety and medical management plan(s) on studies and ensures that the processes included in plan documents are reflective of the contract and services requested • May help manage routine project implementation, forecasting and coordination, including review of metrics and budget considerations • Monitor the status of the data review and escalate any delays and/or risks to all stakeholders, including study leads • May present at business development, client, and investigator meetings and participate in strategy/business development calls • Resolve complex problems through in-depth evaluation of various factors and offers solutions • May serve as the primary point of contact for clinical/data management project teams • May assist management in training and mentoring

• Work independently to perform and/or lead first pass review of safety data utilizing line listings, company dashboard(s), and/or other visualization tools. • Review data for safety trends, coding consistencies, and potential follow up with investigator sites. • Proactively identify any potential issues and resolve or escalate as appropriate. • Review safety data and provide comprehensive summations for safety review meetings. • Initiate and lead initiatives to improve current processes and develops new processes regarding medical monitoring and department services. • Independently function as the Project Lead for medical monitoring services when SAE case processing has not been contracted. • Manage project implementation, coordination, maintenance and close out of assigned studies as applicable. • Serve as the primary point of contact for clinical project teams on studies and can act as the alliance level lead on larger alliance/multi-protocol studies. • Create and maintain safety and medical management plan(s) on studies (as applicable) and ensure that the processes included in the plan document are reflective of the contract and service requested for studies that have department involvement as well as standalone studies (ex. MM and/or MPC). • Work independently to monitor the project financial status, unit forecasting, actual realization, and team allocations in systems. • Coordinate staff projections based on contract values and actual hours used. • Escalate any financial and/or operational risks and can attend risk management meetings to discuss. • Present at business development, client, and investigator meetings and participate in strategy/business development calls. • Represent studies at risk management meetings. • Independently determine hours required for out of scope work for both the MM and MPC and provides this to the finance/study team for contract modifications. • Attend meetings to discuss/justify the modification requirements. • Train and develop new team members. • Serve as main point of contact for team member questions with escalation to management as appropriate. • May provide input on individual performance to direct line manager. • Organize and lead meetings with team members to discuss potential process issues, answer questions, and brainstorm ideas and solutions. • Resolve complex problems through in-depth evaluation of various factors and offers solutions.

• Managing projects for the implementation and launch of virtual care services • Leading all aspects of the project lifecycle • Partnering closely with sponsors/leaders at customer sites • Collaborating with VCDH colleagues, Service Line leaders, clinical operations, and other operational functions • Navigating and communicating with multi-disciplinary stakeholders • Achieving project goals within timelines

• Lead and manage strategic and operational projects supporting the Stop Loss business from initiation through completion • Partner with stakeholders across underwriting, actuarial, finance, product, sales, account management, marketing, and operations to execute business priorities • Drive project plans, milestones, dependencies, risks, and deliverables to ensure successful outcomes • Learn and navigate healthcare insurance systems and processes, including projects involving Aetna platforms and workflows • Advance existing projects, remove roadblocks, and identify opportunities to improve processes and business results • Analyze issues, evaluate options, and make sound recommendations and decisions • Communicate project status, risks, and key decisions to leadership and stakeholders • Adapt priorities as business needs evolve and support the ebb and flow of initiatives across the Stop Loss organization • Contribute to strategic discussions and gradually assume product-oriented responsibilities as business needs evolve