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Baker Hughes

We take energy forward – making it safer, cleaner, and more efficient for people and the planet.

UT Service Engineer

EngineerEngineerFull TimeRemoteMid LevelTeam 10,001+Since 1907H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

2 days ago

Salary

$65.4K - $121.5K / year

Seniority

Mid Level

No structured requirement data.

Job Description

UT Service Engineer

Baker Hughes

Role Description As a UT Service Engineer, you will be responsible for delivering world-class service and technical support for Waygate Technologies' installed base of Ultrasonic Testing (UT) systems and equipment across North America. - Performing installation, commissioning, calibration, inspection, preventive maintenance, and repair activities on UT testing systems and equipment throughout North America. - Troubleshooting and resolving mechanical, electrical, automation, and ultrasonic testing equipment issues to maximize customer uptime and system performance. - Conducting annual certifications, equipment health assessments, and service interventions in accordance with company and customer requirements. - Delivering customer training on system operation, maintenance, and troubleshooting best practices. - Serving as the primary technical contact for customers during field assignments, building strong relationships and ensuring high levels of customer satisfaction. - Identifying service, spare parts, upgrade, and maintenance opportunities to support the long-term reliability of customer equipment. - Completing service reports, inspection records, and certification documentation accurately and on time. - Ensuring all service activities are performed safely, efficiently, and in alignment with quality standards and customer schedules. - Participating in ongoing technical training and supporting continuous improvement initiatives to enhance service delivery and equipment reliability. - Collaborating with Service, Engineering, Project Management, and Sales teams to support customers throughout the equipment lifecycle. Qualifications - Bachelor’s degree in engineering, science or technology field from an accredited college or university. - Practical, hands-on experience with mechanical and/or electrical systems and/or devices. - Demonstrated self-starter ability to prioritize and contribute to multiple projects simultaneously. - High energy, assertive, and self-motivated qualities to work in a fast-paced environment and enthusiasm for customer support. - Hands-on mentality and team spirit. - Customer-focused mindset with a passion for delivering high-quality service. - Ability to work independently at customer sites while managing multiple priorities. - Excellent communication and technical reporting skills. - Willingness to travel extensively throughout North America and occasionally internationally. - Valid passport and driver license. - Location in Skaneateles, NY (Remote/Home-Based Candidates Considered). Benefits - Contemporary work-life balance policies and wellbeing activities. - Comprehensive private medical care options. - Safety net of life insurance and disability programs. - Tailored financial programs. - Additional elected or voluntary benefits.

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