• Maintain and expand relationships with strategically important large customers • Represent the entire range of company products and services to assigned customers • Lead the customer account planning cycle and ensure assigned customers' long-term needs and expectations are met • Proactively lead a joint company - strategic account planning process that develops mutual performance objectives, financial targets and critical milestones • Articulate solution business value to customers • Gather market information from multiple sources, to analyze competition and consumer/market trends • Achieves strategic customer objectives defined by company management • Closely coordinate company executive involvement with customer management

• Drive value delivery with current Gartner clients • Identify, cultivate, qualify and close client growth opportunities • Build a pipeline of high-quality opportunities • Manage complex high-revenue sales • Own forecasting and account planning

• Drive value delivery with current Gartner clients, ensuring clients maximize the value they receive from their Gartner services • Identify, cultivate, qualify and close client growth opportunities through cross-sell and upsell • Continually build a pipeline of high-quality opportunities to deliver against your sales metrics, ensuring KPI’s are met. • Quota responsibility for your assigned territory. • Manage complex high-revenue sales across matrix and diverse business environments. • Own forecasting and account planning on a monthly/quarterly/annual basis.

• Account management with an outcome of increased customer satisfaction and an increase in retention and account growth • Quota responsibility of $800,000+ of contract value within a territory of major client accounts • Mastery and consistent execution of Gartner’s sales methodology • Account planning and territory management • Managing forecast accuracy on a monthly/quarterly/annual basis • Maintaining competitive knowledge and focus • In-depth knowledge of Gartner’s products and services