At Coloplast, we believe in recognizing and rewarding the contributions of our employees. We develop and market products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world’s leading medical device companies.
Sales Training Manager
Location
United States
Posted
27 days ago
Salary
$107.6K - $161.4K / year
Seniority
Lead
No structured requirement data.
Job Description
Sales Training Manager
Coloplast A/S
Role Description The Sales Training Manager is responsible for supporting Comfort Medical sales and marketing initiatives through the design, development, coordination, and delivery of onboarding and continuous training programs for new hire and existing sales professionals. The curriculum includes selling skills, product knowledge, DME acumen, business acumen, systems management, and others. This role will help create a collaborative and cohesive work environment between training, sales, and marketing to create successful and highly productive sales professionals. This person will identify, develop, and implement training programs that align the efforts of key stakeholders at Comfort Medical. This position is part of the overall marketing team and works collaboratively with sales, marketing, and other sales support business partners. Major Areas of Accountability - Lead and deliver sales training and development initiatives: - Champions Comfort Medical training initiatives to foster a continuous learning culture. - Designs, develops, coordinates, and facilitates core new hire curricula to include customer knowledge, DME industry, healthcare operations, selling skills, sales process, systems management, and product knowledge. - Develop training curriculums for existing sales force to enhance and improve from product knowledge, competitive selling skills to professional development. - Deploy best in class and innovative training methods that combine in-person, virtual, group-based, and 1-1 formats. - Organize, plan, and schedule training events and classes. - Design, develop, and document training assessments and evaluations; coach and guide trainees on results while effectively communicating strengths and areas for improvement to senior leadership. - Drive collaboration with and lead execution of Sales Training courses that include the participation of Field Sales Trainers, Regional and National Sales Directors, Consumer Sales Leaders, and Marketing. - Co-travel with new and tenured representatives to observe customer interactions, provide coaching, and reinforce core selling behaviors and product messaging. - Continuously improve learning approaches, modalities, and processes (virtual/in-person, eLearning, reinforcement). - Partnering with Sales Leadership to understand field needs and priorities. - Periodically lead efforts to assess the competencies of our sales teams to identify gaps/opportunities and increase skills and capabilities across the sales teams. - Comfort Medical employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the MedTech Code of Conduct, and company policies. - Other job duties as assigned. - Work in partnership across Coloplast organization: - Collaborates with local sales management project teams to determine sales training needs, develop and assess training curriculum, delivery approaches, coaching, and overall training effectiveness. - Collaborates with sales training colleagues for Global Projects and training programs and implementation into North America programs. - Manages US Chronic Care Field Sales Trainers (FST) programs along with developing and managing content & direction for FST Program. Qualifications - Bachelor’s degree is required. - 3+ years of successful learning and development and/or training experience in the healthcare/med device industry. - Minimum 3 years of experience developing and implementing training programs and/or experience as a designated/compensated field sales trainer or comparable position. - Willingness and ability to travel (25-40%), global travel occasional. Preferred Qualifications - Experience in the DME industry - DME processes and workflows. - Demonstrated ability to complete full training cycle (assess needs, design, develop, deliver, monitor, and evaluate training program) in various instructor-led, virtual, or online learning scenarios. - Experience with Learning Management Systems and eLearning development. Requirements - Strong verbal and written communication skills with ability to effectively communicate at multiple levels across the organization. - Excellent presentation and facilitation skills. - Deep understanding and application of adult learning theory and instructional design methodologies. - Demonstrated strategic thinking skills with ability to execute and plan at tactical level. - Ability to identify and analyze organizational and sales training needs. - Ability to demonstrate leadership presence and gain the trust of business partners. - Proficiency with Learning Management Systems (LMS) and eLearning authoring tools. - Strong organizational and planning skills. - Proficiency with Office productivity software (Word, Excel, PowerPoint) and learning tools. Benefits - Comprehensive medical, dental, and vision insurance plans. - Access to company-sponsored wellness programs and mental health resources. - Paid leave of absence for qualifying events and generous paid parental leave for both birthing and non-birthing parents. - A competitive 401(k) plan with company match that vests immediately. - Financial planning services to help you secure your future. - Corporate discount programs for goods and services. - Generous paid time off, flexible work hours, and flexible work arrangement options. - Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement. - Recognition programs to celebrate achievements and contributions, including peer recognition, bonuses, awards, and special events. - A supportive work environment where everyone feels valued and has a sense of belonging. - Participate in team-building activities, volunteer opportunities, and company-sponsored events. Company Description Comfort Medical provides an extensive selection of name brand catheter and ostomy supplies to thousands of customers nationwide. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!
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