• Conduct all business in accordance with company policies and procedures • Serve as primary contact for all tenant communication • Maintain records in property management software for all maintenance requests • Assist Property Manager with the lease renewal process • Travel to properties within the scheduled time requirement to prepare and coordinate the Move-In and Move-Out process with tenants • Prepare Notices and other routine correspondence as directed by Property Manager • Respond and follow up with prospective residents interested in available properties • Communicate with residents throughout the rent collection process • Assist in the preparation of Security Deposit Disposition adhering to all state laws and Company policies • Prepare leases, confirming all necessary and required addendums and attachments are included before presenting for signature to tenant • Ensure all property and tenant information is documented in property management software • Maintain all communication within property management software to ensure up-to-date information is available to all team members

Role Description The Sr. Implementation Manager leads the delivery of complex, cross-functional initiatives by creating structure, driving momentum, and ensuring outcomes are achieved with quality and consistency. Reporting to a Director, this role operates as a senior individual contributor who partners across functions to move work from concept to reality. - Lead end-to-end delivery of assigned initiatives with full ownership for timeline, scope, risk, and results. - Translate initiative goals into clear milestones, deliverables, dependencies, and sequencing. - Drive cross-functional accountability without direct authority. - Anticipate and manage risks, changes, and decision points throughout execution. - Maintain consistent delivery cadence, governance, and status communication. - Facilitate alignment across stakeholders when priorities, scope, or timing conflict. - Ensure solutions are implemented, adopted, and stabilized, not just delivered. - Support change readiness through implementation planning, communications coordination, and manager enablement. - Contribute to the continuous improvement of delivery standards and tools. - Partner closely with the Director to calibrate priorities, capacity, and sequencing. Qualifications - Bachelor’s degree in Business, Operations, Technology, HR, or related field. - 6–10 years of experience leading cross-functional initiative delivery. - Experience operating as a senior individual contributor. - Strong ability to influence without authority. - Exceptional organization, prioritization, and communication skills. - Comfort navigating shifting priorities and stakeholder complexity. - Strong business judgment and decision-making capabilities. Preferred Qualifications - Knowledge of Lean, Six Sigma, or process improvement methodologies. - Experience supporting transformation, system rollouts, operating model changes, or enterprise initiatives. - Background in matrixed or multi-location environments. - Exposure to People, Technology, Operations, or Enterprise Programs. Leadership - Embodies the following values: serve, perform, influence, respect, innovate, team. - Effectively communicates by motivating and inspiring others through clear and proactive communication. - Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions. - Makes balanced decisions and thinks strategically by being a forward thinker. Physical Demands / Working Environment - Must be able to work remote or in an office setting. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

• Managing the relationship with the client through the implementation of new products, mergers, terminations, ongoing communications, and client transitions between products and services. • Acts as the liaison to evaluate client needs by developing, recommending and implementing solutions. • Providing operational process support to clients and Ascensus staff. • Escalating any compliance or procedural discrepancies. • Coordinating follow up to resolve technology barriers.

Role Description As an Implementation Consultant on our Professional Services team, you will be a key contributor to the digital transformation of healthcare across Manitoba. This role is central to successfully rolling out our Electronic Medical Records (EMR) to various ambulatory clinics and healthcare institutions across the province. You will be trained to deploy numerous Altera applications, with a primary focus on the Sunrise EMR Core and Ambulatory functionalities, including related products such as DBmotion, CPM, Opal, and Patient Portal. In addition, you will provide expert workflow consulting services by following a structured methodology through all phases of the implementation life cycle. Your efforts will directly ensure the successful and seamless implementation and utilization of our solutions, moving clinics from paper-based to fully electronic platforms. Responsibilities - Implement the full suite of Altera software solutions, with emphasis on our Sunrise EMR (Core and Ambulatory), at our client sites, primarily in Manitoba. - Perform all project workplan tasks in accordance with contracted project scope, functioning as a vital member of a larger project team (including PMs, Solution Architects, Clinical Consultants, and CMIOs). - Perform complex system configuration tasks, including providing high-level consultation and technical guidance on system configuration to clients. - Provide expert workflow consultation and guidance to clients on critical ambulatory processes, including registration, scheduling, and clinical documentation. - Proactively identify, resolve, and/or escalate system and complex workflow issues that arise throughout your implementation project. - Provide comprehensive activation support; consistently meet or exceed client utilization and transformation targets. - Set appropriate expectations with various client stakeholders, from end-users to executive leadership (e.g., CMIOs), and expertly manage them throughout the project life cycle. - Anticipate client needs, function as a client advocate, and demonstrate exceptional stakeholder engagement skills to foster successful project delivery. Qualifications - Bachelor’s degree or equivalent years of experience required. - 2+ years of hands-on healthcare IT implementation and configuration experience. - Strong, demonstrated functional knowledge of an EMR/EHR system. - Specific expertise in Altera Sunrise EMR (Core or Ambulatory) is preferred. - Experience with Epic or Meditech is also valued if coupled with deep knowledge of essential clinic workflows (e.g., registration, scheduling, clinical documentation). - Must have experience working as part of a formal implementation project team that has successfully rolled out EMR systems. - Clinical background preferred (SME who has rolled out clinics). - Technical background, i.e. background in SQL or SSRS reporting preferred. - Proven client presentation experience; strong written and oral communication skill set, with the ability to communicate effectively with diverse stakeholders (technical resources to executive leadership). - Project management experience; skilled at managing numerous key priorities simultaneously during a long-term (e.g., 12-month) implementation cycle. - History of taking on roles, tasks, and projects where quickly learning new information is required; a "quick study." Travel - 10-15% travel. Travel is primarily to provide critical on-site support during final go-live activities. Work Arrangements - Remote role. Candidates may live anywhere in Canada. Ideal locations include Manitoba, Saskatchewan, or Calgary, Alberta. - Candidates located in the U.S. will be considered if they possess the skill set required, have a valid passport and are willing to travel to Canada as required. Salary Range CA $60,000 - CA $66,482. The salary range reflects the anticipated base salary for this position at the time of posting. Final compensation may vary based on factors including experience, skills, education. Equal Opportunity Statement Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.