• Work closely with cross functional teams, vendors, sites and CROs to ensure compliance with global clinical trials for the 360 AF catheter ablation system. • Responsible for completion of all study deliverables, ensuring the highest level of data quality and compliance to quality standards and regulatory guidance. • Proactively identify, communicate and resolve clinical study operational issues. • Participate in process improvement initiatives. • Lead feasibility assessments, site selection, and activation for cardiology centers capable of handling complex AF trial requirements. • Proactively create and execute patient recruitment strategies and risk mitigation plans to meet study milestones. • Supervise Contract Research Organizations (CROs), core labs (e.g., ECG/Holter monitoring), and external vendors to ensure deliverables are met on time and within scope. • Assist in regulatory submissions to (CA, IRB/ECs) according to local requirements or e-submission through the Common European Submission Portal (CESP) in coordination with or without CRO. • Proactively track and manage project tasks against timelines by creating a Smartsheet or timely minutes to alert management when there are risks of having major deviations. • Draft and coordinate review of relevant documents including informed consents, source documents for data entry, power-point slide deck for site initiation visit, monitoring plans, clinical study and/or safety reports and study materials (e.g., newsletters, recruitment posters, study logs, etc.). • May assist in the preparation of documents required by Clinical Study Readiness. • May perform review and Quality Control (QC) study documents filed in the study Trial Master File (eTMF) and Investigator Site File (eISF) as needed. • Oversee device tracking/accountability and reconciliation procedures at participating centers. • May conduct and/or attend SQVs, SIVs, IMVs and COVs and conduct site-level training, as needed. • Advise on site data collection and attend 360 AF catheter ablation clinical procedures as needed. • May perform User Acceptance Testing (UAT) in database for initial and ongoing eCRF development and contribute to the review of EDC guidelines. • Oversee the clinical aspects of timely data cleaning and data analysis by regular review of data metrics and listings. • Ensure that device or procedure related adverse events are identified and appropriate responses to such concerns are developed and executed as outlined in Safety Plan and/or Study Protocol. • Must have general functional expertise to support SOP development and implementation. • Evaluate vendor invoices for completeness and accuracy. • Hire, manage and develop internal team and contractors, as needed. Set objectives, performance goals and empower them to deliver on the Company’s strategic priorities.

Role Description As a Clinical Research Physician at ICON, you will lead clinical trials, ensuring that they are conducted ethically and in compliance with regulatory standards. Your role will involve delivering clinical research work to a high standard, working closely with your team and stakeholders. Key responsibilities include: - Leading the design and execution of clinical trial protocols, ensuring alignment with scientific and regulatory guidelines. - Monitoring patient safety and overseeing the clinical aspects of trials to ensure compliance with GCP standards. - Collaborating with cross-functional teams to analyze study data and provide medical insights that guide decision-making. - Engaging with investigators and study sites to ensure adherence to protocols and facilitate successful trial execution. - Contributing to the preparation of regulatory submissions and clinical study reports. Qualifications - Medical degree (REQUIRED) with relevant clinical research experience. - Strong understanding of clinical trial processes and regulatory requirements. - Excellent clinical assessment skills and a commitment to patient safety and ethical research practices. - Effective communication and interpersonal skills, with the ability to engage with diverse stakeholders. - Demonstrated ability to work collaboratively in a fast-paced, team-oriented environment. - Willingness to go to sites as required (approximately 20%). Requirements - Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Benefits - Competitive base salary and performance related incentives. - Health and wellbeing programmes including medical, dental, and vision coverage where applicable. - Retirement and pension plans. - Life assurance and disability coverage. - Employee assistance programmes and wellbeing resources. - Learning and development opportunities through structured training and career pathways. - Benefits may vary depending on role and location. Inclusion and Accessibility ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported. If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Role Description This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365. - All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. - Account specific training is conducted during day shift hours, regardless of assigned shift. - Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various clinical applications such as Epic, Cerner, McKesson, and Meditech. - Incidents may include, but are not limited to: - Workflow issues - Application errors - User access - Functionality - Track and document the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner. - Responsible for driving resolution of incidents on a 24/7 desk. - Read text on computer screens for the duration of the shift. - Remain at designated workspace and in the phone queue for an 8 to 10-hour period with scheduled breaks. - Ensure a quiet, private workspace with high speed, wired internet. - Travel up to 10% of the time, if required. - Lift up to 25 lbs. if needed for equipment setup. - Have a working cell phone for manager communication and Two-Factor Authentication. Qualifications - Minimum of 4 years of service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (i.e., 2 years of work experience and 2 years of technical education). - Minimum of 1 year of technical troubleshooting experience. - High school diploma or equivalent required. Requirements - Experience in a call center environment. - Demonstrate a service philosophy in all interactions with clinicians and colleagues. - Effective communication and interpersonal skills. - Proficient typing and English language skills (both verbally and in writing). - Strong listening capabilities to fully understand caller’s needs / requests. - Exceptional ability to work optimally in a fast-paced environment. Benefits - Comprehensive benefits package starting from your first day of employment. - Medical, dental, and vision insurance with an employer contribution. - Flexible spending or health savings account. - Life and AD&D insurance. - Short and long term disability coverage. - Paid time off. - Employee assistance program. - Participation in a 401k program with company match. - Additional voluntary or legally-required benefits.

• Lead strategic and operational feasibility activities for assigned clinical studies and development programs. • Drive evidence-based country selection by leveraging operational insights, historical performance, epidemiology, and data analytics to support optimal study execution. • Develop and deliver data-driven recruitment strategies and enrollment forecasts in collaboration with Feasibility Analysts and cross-functional study teams. • Evaluate country, site, and patient recruitment potential using internal and external data sources and feasibility tools. • Partner with sponsor and Thermo Fisher Scientific stakeholders to develop robust feasibility strategies that support study planning and delivery. • Build and maintain strong collaborative relationships with Clinical Operations, Clinical Sciences, Medical Affairs, Regulatory Affairs, Clinical Supply, Country Operations, Site Activation, Epidemiology, Biostatistics, and other key functional partners. • Present feasibility recommendations and enrollment assumptions to study teams and governance groups, providing clear rationale and risk assessments. • Identify recruitment risks and propose proactive mitigation strategies throughout study planning and execution. • Support portfolio-level planning by providing feasibility intelligence across multiple studies and therapeutic areas where required. • Lead or contribute to cross-functional feasibility working groups and study planning meetings. • Serve as a subject matter expert (SME) for feasibility methodologies, systems, and analytical tools. • Support the evaluation, implementation, and continuous improvement of feasibility processes, technologies, and data analytics solutions. • Ensure all feasibility activities are conducted in compliance with sponsor requirements, SOPs, ICH-GCP, regulatory guidelines, and Thermo Fisher Scientific quality standards. • Contribute to process improvement initiatives that enhance the quality, efficiency, and consistency of feasibility deliverables across the FSP organization.