• Build internal AI, hands-on. • Turn AI work into a program. • Founder leverage and key-person de-risking. • Operating cadence and company performance reviews. • Cross-functional execution and unblocking. • Strategic narrative and decision support. • Responsible AI and operational guardrails. • Exit readiness and operational maturity. • Organizational health and talent.

Role Description Coalition Technologies is seeking a creative, analytical, and data-driven Remote Conversion Rate Optimization (CRO) Specialist to help improve website performance, user experience, and conversion rates for our clients. This role is ideal for someone with experience in web analytics, A/B testing, heatmap analysis, user behavior research, eCommerce platforms, and data-backed optimization strategies. As a CRO Specialist, you will use a combination of creativity, analytics, testing, and strategy to identify website optimization opportunities, develop hypotheses, and execute conversion rate optimization plans that help clients improve performance. Responsibilities - Performing audits of clients' web analytics implementations and making recommendations to ensure accurate tracking is in place - Using heatmap analysis tools, session recordings, surveys, and user testing to identify pain points and improve user behavior and conversion rates - Conducting competitor and market research to identify conversion strategies, user behavior trends, and AI-driven personalization opportunities - Using qualitative and quantitative data to develop and execute conversion rate optimization strategies and testing plans - Developing hypotheses and building A/B tests or multivariate tests based on optimization goals - Analyzing test results and using insights to develop new testing ideas and optimization recommendations - Partnering with internal design and development teams to recommend website changes based on winning test results - Applying an iterative approach to CRO by continuously using test data, analytics, and user behavior insights to guide new experiments - Helping create initial, monthly, and quarterly client reports based on test results and ongoing optimization initiatives - Monitoring industry trends, CRO tools, AI-driven optimization tools, and new product offerings to stay ahead of the competition - Contributing to the development and improvement of CRO team processes, strategies, and best practices - Performing other duties as assigned Qualifications - Strong analytical, strategic, and creative problem-solving skills - Experience with conversion rate optimization, website optimization, A/B testing, and user experience improvement - Expertise with Google Analytics, Google Ads, and other analytics platforms - Experience using major website content management systems, including WordPress, BigCommerce, Shopify, and Magento - Familiarity with AI-driven CRO tools and AI-based personalization strategies - Hands-on experience with heatmap analysis tools such as Microsoft Clarity - Ability to analyze session recordings, survey data, user testing results, and website behavior data - Ability to turn qualitative and quantitative data into actionable recommendations - Intermediate to advanced Microsoft Excel skills - Strong communication skills and the ability to work effectively with clients, colleagues, designers, developers, and project teams - Demonstrated ability and willingness to learn new technologies - Ability to type 50+ words per minute Preferred Skills - Experience with cloud-based CRM platforms such as Salesforce or HubSpot - Experience with eCommerce CRO strategy - Experience creating client-facing CRO reports - Experience with multivariate testing, personalization tools, and landing page optimization - Experience working with remote teams across multiple departments Benefits - 100% remote work with a company that has supported remote team members for more than a decade - Competitive profit-sharing bonus plan, with up to 50% of company profits paid to full-time employees each month - Competitive Paid Time Off plan that supports work-life balance - Subsidized gym memberships - Medical, dental, vision, and life insurance packages for eligible US-based team members - International Health Insurance Reimbursement Program for eligible international team members - Device upgrade and learning reimbursement programs - Career development plans with clearly defined goals and rewards - Additional job-specific incentives and bonuses Compensation For candidates located in California, New York, Washington, and Colorado, the starting base pay for this position ranges from $17 to $35 per hour. Compensation may vary based on factors such as experience, qualifications, skills test performance, geographic location, and seniority of the position offered. For candidates outside of California, New York, Washington, and Colorado, compensation may fall outside the listed range.

Role Description Reporting to the President & CEO, the Chief Mission Officer (CMO) serves as a key member of the senior leadership team and is responsible for advancing the Muscular Dystrophy Association’s mission through strategic leadership of Care, Community Engagement, Advocacy, Research and mission-aligned external partnerships. The CMO is MDA’s senior executive voice for mission strategy and impact, translating the organization’s strategic plan into coordinated programs, measurable outcomes, and a more visible, influential role for MDA in the neuromuscular disease field. This executive must bring credibility for interactions with clinicians, researchers, patient advocates, policymakers, donors, and biopharma partners. The CMO will help position MDA as a trusted convener, thought leader, and strategic partner in improving clinical care, strengthening the neuromuscular workforce, advancing patient-centered research and care models, and ensuring that the lived experience of individuals and families informs decision-making across the organization. The CMO provides direction, oversight, and evaluation across Care, Community Engagement, Advocacy and Research, while working closely with Healthcare Partnerships and other organization departments to reduce silos and align MDA’s work around the full patient journey. Qualifications - Bachelor’s degree required; advanced degree strongly preferred in public health, healthcare administration, medicine, nursing, genetic counseling, social work, rehabilitation, nonprofit leadership, business administration, public policy, or a related field. - Minimum 10+ years of senior leadership experience in mission-driven, healthcare, voluntary health, rare disease, disability, patient advocacy, biopharma, research or complex service organizations. - Demonstrated expertise in clinical care strategy, patient advocacy, community engagement, healthcare delivery ecosystems, program development, and cross-functional leadership. - Credibility with clinicians, researchers, patient advocates, policymakers, donors, and/or biopharma partners; experience serving as an external spokesperson, convener, or thought leader preferred. - Familiarity with rare disease, neuromuscular disease, gene therapy, clinical trials, patient-centered research, registries, care center networks, access issues, or biopharma partnerships strongly preferred. - Experience developing, managing, and evaluating budgets, strategic plans, team goals, and mission impact metrics. - Exceptional oral and written communication skills, including the ability to translate complex clinical, scientific, policy, or community issues for diverse audiences. - High emotional intelligence and the ability to build trust, influence without excessive reliance on authority, and work cross-functionally with numerous colleagues and external stakeholders. - Ability to proactively identify issues, solve problems independently, manage workflows from start to finish, and make sound decisions in a fast-moving environment. - Demonstrated commitment to MDA’s mission of improving care, independence, access, community connection, and therapeutic options for people living with neuromuscular disease. Requirements - Serve as a strategic advisor to the President & CEO, Executive Leadership Team, and Board of Directors on mission delivery, clinical care trends, community needs, public policy, industry dynamics, and organizational impact. - Lead the integration of MDA's mission strategy across the organization by reducing silos, fostering collaboration, and aligning programs, services, messaging, and constituent engagement around the patient and family journey. - Foster a culture of innovation, collaboration, accountability, inclusion, and community-centered decision-making. - Provide regular updates to executive leadership and Board committees on mission performance, strategic initiatives, community impact, emerging opportunities, and organizational risks. - Translate MDA's strategic plan into actionable operating priorities, cross-functional initiatives, and measurable outcomes. - Provide executive leadership, strategic direction, and oversight for MDA's four mission pillars, ensuring the operation of an integrated strategy that advances the organization's mission and long-term strategic plan. - Support patient-centered research, scientific collaboration, clinical trial readiness, registries, and initiatives that advance the neuromuscular field. - Strengthen MDA's Care Center Network, improve access to high-quality care, advance care coordination, workforce development, care quality, and readiness for emerging therapies. - Expand programs and services that foster engagement, connection, independence, and quality of life while ensuring the voices and lived experiences of individuals and families inform organizational priorities. - Support public policy initiatives, coalition building, healthcare access, and systems-level change that improve outcomes for the neuromuscular community. - Serve as a senior spokesperson and ambassador for MDA on the organization’s overarching mission approach and vision at conferences, policy forums, coalition meetings, media opportunities, donor events, industry convenings, and community programs. - Champion the development, implementation, and continuous improvement of innovative programs and services that improve access to care, independence, connection, and health outcomes for individuals living with neuromuscular disease. Benefits - Medical, Dental and Vision insurance - Health Savings Account with contribution matching and Flexible Spending Accounts for medical and/or dependent care - Paid sick leave - Employee Assistance Program (EAP) - 100% contribution towards basic life insurance, short-term and long-term disability - Optional additional life insurance and dependent life insurance available - 403(b) Retirement Savings Plan with company match - Generous paid time off policy, with an increasing accrual rate schedule - Paid holidays - Standard 35-hour work week with flexible hours - Remote, work from home opportunities - Professional learning and development opportunities

• Serve as a trusted advisor to the Chief Customer Engagement Officer • Drive the planning, execution, and measurement of high-impact strategic initiatives • Lead executive communications and engagement strategies • Act as a central connector across Customer Engagement, Sales Leadership, and enterprise stakeholders • Oversee executive engagement planning, leadership team operations, and meeting excellence • Lead and facilitate complex cross-functional projects • Partner with sales leadership to identify emerging trends • Represent and, when appropriate, serve as a delegate for the Chief Customer Engagement Officer • Synthesize complex information into clear, actionable insights • Champion simplification, continuous improvement, and change management initiatives