• Lead projects from discovery to delivery: Stay in regular contact with customers, map opportunities, and carry work all the way through to delivery and post launch analysis. • Work AI-first: Use AI tools across research synthesis, ideation, writing, and prototyping to explore more, decide faster, and free up your time for the hard design problems. • Build and ship fast: Go beyond static screens to build interactive, working prototypes, put them in front of real users early, and iterate. • Uncover user needs: Combine qualitative and quantitative evidence to guide your decisions and know when a direction is not supported. • Drive alignment and trade-offs: Facilitate workshops, focus the team, move decisions forward, and develop solutions that work for the business, the user, and engineering. • Think system-wide: Contribute to and maintain our design system, and consider the broader product ecosystem in everything you ship. • Collaborate with cross-functional teams, including product managers, engineers, and customer success, to identify user needs and deliver impactful design solutions.

Role Description Join BILL as a Lead Product Designer to help shape the financial tools that thousands of businesses and accounting professionals rely on every day. This role contributes to the end-to-end design of products across BILL's platform, helping create experiences that simplify financial operations and reduce complexity for our customers. You'll work at the intersection of financial workflows and user experience, partnering with product, engineering, and research to build software that genuinely improves how businesses manage and move money. In this role, you'll take ownership of complex, ambiguous design problems across key areas of the BILL product ecosystem, driving work from early discovery through polished production. You'll set a high bar for craft and systems thinking, bringing your perspective to product strategy conversations as well as hands-on design execution. Your work will reach hundreds of thousands of small businesses, accounting firms, and finance professionals, helping them operate more efficiently, move faster with confidence, and spend less time on manual financial tasks. Responsibilities - Own design strategy and execution for one or more product areas, leading work from discovery through delivery with a high degree of autonomy. - Drive cross-functional alignment by partnering closely with product managers, engineers, UX researchers, and technical partners to frame problems, validate solutions, and ship high-quality experiences. - Elevate the design quality bar across your area by establishing strong patterns, contributing to the design system, and leading critique conversations that push thinking forward. - Facilitate structured workshops and design reviews with stakeholders, translating complex workflows into clear, testable concepts. - Help shape AI-powered and automation-assisted experiences by designing thoughtful interaction models, human-in-the-loop workflows, and clear system behaviors that build user trust. - Use qualitative and quantitative signals, including usability sessions, analytics, customer feedback, and product outcomes, to continuously refine experiences post-launch. - Contribute to team culture and craft by mentoring junior and mid-level designers, sharing your process openly, and helping the broader design organization grow. - Represent the design perspective in product planning cycles, helping to shape roadmaps and scope trade-offs in partnership with senior leadership. Qualifications - 8 or more years of product design experience, with a portfolio that demonstrates systems thinking and the ability to navigate complex, data-driven workflows. - Deep experience owning large design scopes end-to-end, from problem framing and research synthesis through interaction design and handoff. - A track record of influencing product strategy, not just executing on it, including experience shaping roadmaps and contributing to product decisions. - Strong communication skills and the ability to present design rationale clearly to cross-functional partners and senior stakeholders. - Experience designing for B2B or fintech products, particularly ones involving financial data, multi-step workflows, or professional end-users. - Experience designing AI-powered product experiences, such as intelligent assistants, recommendations, automations, or decision-support tools. - Familiarity with emerging AI product design patterns, including prompt-driven interactions, feedback loops, confidence or uncertainty communication, and mechanisms for user control and oversight. - Comfort working in front-end code, prototyping environments, or AI-enabled workflows to accelerate design exploration and strengthen collaboration with engineering. Requirements - Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. Benefits - 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP). - HSA & FSA accounts. - Life Insurance, Long & Short-term disability coverage. - Employee Assistance Program (EAP). - 11+ Observed holidays and wellness days and flexible time off. - Employee Stock Purchase Program with employee discounts. - Wellness & Fitness initiatives. - Employee recognition and referral programs. - And much more.

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. Learn more in our CEO's funding announcement: https://www.runpod.io/blog/one-million-developers. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. We are looking for a Senior Product Designer to help define the next generation of Runpod’s product experience. This role is for a designer with exceptional craft, strong product judgment, deep user empathy, and the ability to turn complex technical workflows into experiences that feel simple, powerful, and delightful. This is not a passive design role. We are looking for someone who moves with urgency, pushes for clarity, drives decisions, and raises the bar without waiting to be told what to do. You should (be comfortable taking ambiguous problems, shaping them into a clear product experience, and partnering with Engineering and Product to get high-quality experiences shipped quickly. You will own the design quality of core product surfaces across Runpod’s AI infrastructure platform. You will work closely with Engineering, Product, Infrastructure, Customer Success, Sales, Marketing, and company leadership to create user experiences that are not just functional, but memorable. Success in this role means raising the bar for how Runpod feels to use: clearer workflows, faster time-to-value, stronger customer trust, better product polish, and moments that surprise and delight developers. Responsibilities - Own end-to-end design for core areas of Runpod’s AI infrastructure platform, from discovery through launch and iteration. - Turn complex workflows across compute, deployment, storage, networking, billing, observability, and AI model operations into intuitive user experiences. - Move quickly from ambiguity to action: identify UX problems, frame tradeoffs, propose solutions, and drive decisions. - Partner closely with Engineering and Product to shape direction, define requirements, and ship high-quality experiences. - Create polished flows, prototypes, high-fidelity designs, interaction patterns, and production-ready specs. Define and design systems to enable continuous design-to-code workflows - Raise the craft bar through strong information architecture, visual design, interaction design, UX writing, accessibility, and edge-case thinking. - Use customer conversations, usability testing, analytics, and support feedback to find friction and improve the experience. - Contribute to Runpod’s design system so the product becomes more consistent, scalable, and distinctive. - Create moments of delight through thoughtful defaults, clear feedback, elegant interactions, and details that make the product feel carefully built. Requirements - 6+ years of product design experience, ideally with developer tools, cloud platforms, infrastructure products, AI/ML tools, enterprise software, data products, or technical SaaS. - A strong portfolio showing excellent UX thinking, visual craft, interaction design, systems thinking, and the ability to simplify complex products. - High urgency and ownership, with a track record of driving design work forward in fast-moving, ambiguous environments. - Strong product judgment and the ability to balance user needs, technical constraints, speed, quality, and business impact. - Excellent visual and interaction design skills, with sharp attention to hierarchy, layout, typography, spacing, states, flows, and microinteractions. - Experience working closely with engineers and product managers to ship technically complex products. - Ability to understand workflows involving APIs, infrastructure, cloud platforms, deployment, observability, usage-based pricing, or AI/ML systems. - Experience using qualitative and quantitative insights to guide design decisions. - Strong communication skills, with the ability to explain design rationale clearly and build alignment across teams. - Deep care for craft, quality, and the small details that make software feel great. Nice to Have - Experience designing for developers, AI engineers, infrastructure teams, data scientists, or technical enterprise users. - Experience in AI, ML, cloud compute, DevOps, observability, data infrastructure, or usage-based SaaS. - Experience with onboarding, activation, dashboards, billing, deployment workflows, or complex configuration experiences. - Experience with front-end implementation, design engineering, or prototyping in code. What You’ll Receive: - The competitive base pay for this position ranges from ($125,000 - $220,000). This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location - Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. - Generous medical, dental & vision plans - Flexible PTO- take the time you need to recharge - Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication - Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. - $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas

• Lead UX/UI across the full funnel (PDP, cart, checkout, account, first-order flow) with an eye on conversion, not just polish • Design experiences for new product and brand launches that match packaging quality from day one • Own and evolve our cross-brand design system (Figma components, tokens, patterns) so every brand ships fast without quality drift • Translate our brand books into a premium digital experience across typography, motion, imagery, and information hierarchy • Partner with the CRO team to keep the landing page test pipeline full with high-quality, on-brand variants • Manage and mentor a direct report, setting the craft bar and helping them grow into a stronger designer • Review and calibrate work across the design team and agency partners, raising the bar on everything that ships