Role Description Kapacity.io helps energy retailers unlock residential energy flexibility — making residential households active participants in a cleaner, more resilient power grid. Kapacity.io is EnergyHub's European expansion arm, with strong traction and a mandate to grow fast. This role exists to build the go to market strategy: develop the market, open the right doors, and create the motion that drives our next phase of growth. - Build the commercial motion. Create the process, structure, and repeatability success is built on — qualification frameworks, proposals, positioning, pricing input. The team will learn from how you work. - Develop the market. Identify and engage the right people at energy retailers across the Nordics, Germany, France, Benelux and the UK. Use the network you have, build the one you don't, and keep qualified opportunities moving forward. - Own the room. Lead executive-level conversations with senior buyer and technical audiences — in person, remote, and at industry conferences. Monthly travel is expected, both for events and customer visits. - Shape commercial strategy. You'll have direct input into how we go to market, not just execute on it. - Feed intelligence back. Stay close to policy, regulation, and competitor moves in your markets. What you hear shapes product and leadership decisions. - Prospect actively through conferences, direct outreach, and network development to find and engage the right people in energy retail and flexibility roles across Europe. Qualifications - A proven track record in commercial roles — business development, sales, or strategic accounts — in B2B or enterprise environments. You've built pipeline, not just worked one. - Experience selling SaaS or technology into regulated or complex buying environments. - Someone who can build a sales process, not just run one. Self-sufficient on proposals and presentations. - Genuinely social — you build trust quickly with senior stakeholders and thrive at conferences and industry events. - A clear, confident communicator across technical and commercial audiences. - Comfortable operating without structure and creating it where it doesn't exist. - English required. German, French, or Swedish is a meaningful advantage. Requirements - Familiarity with energy markets, demand flexibility, or distributed energy resources. - An existing network among energy retailers in the Nordics, Germany, or the UK. - Experience contributing to pricing, packaging, or market positioning decisions. Benefits - Join an agile, growth-minded team led by ex-YC founders, backed by EnergyHub’s 200+ multinational workforce. - We use Slack, Google, AWS, Zoom, and modern AI tools. - A fast-paced working environment with a lot of responsibility and independence. - Thrive with ample career development opportunities while making a global impact. - Enjoy a culture that prioritizes your daily well-being and work-life balance just as much as our social events. - Occupational healthcare provided in accordance with Finnish law. - Annual leave in accordance with the Finnish Annual Holidays Act. Company Description Kapacity.io is part of EnergyHub, the leading residential Virtual Power Plant company in North America. Prior to being acquired by EnergyHub in November 2024, Kapacity.io was backed by leading venture capital funds including Atlantic Labs, Nordic Makers, and Y Combinator. Kapacity.io is based in Helsinki, Finland, and EnergyHub in Brooklyn, New York. EnergyHub is an independent subsidiary of Alarm.com (Nasdaq: ALRM).

• Manage a pipeline of prospects across home purchase, refinance, and home equity needs, guiding them through the home lending process. • Assist clients with their mortgage application and documentation, including inbound and outbound calls, ensuring accuracy and timeliness. • Communicate clearly and confidently with clients, answering questions and building the product and market knowledge needed to do so effectively. • Drive customer conversion through critical funnel stages while hitting key sales performance targets. • Collaborate closely with loan officers and underwriters to ensure a seamless, efficient client experience. • Execute key sales activities within defined time frames (e.g., fast response to new prospects). • Understand each customer's timeframe and objectives, adapting your approach to meet their individual needs. • Stay current on industry regulations and loan products (conventional, FHA, VA) to provide accurate guidance. • Take ownership of client inquiries, providing timely resolutions while maintaining confidentiality of sensitive information. • Contribute ideas to improve in-house software, sales processes, and the overall customer experience.

• Manage Closed Won processing and order management, ensuring accuracy and timely execution in line with established processes • Build standard quotes in CPQ and process Order Forms, ensuring accuracy, completeness, and compliance with pricing policies and approval requirements prior to deal closure • Own and resolve Deal Desk cases focused on technical and process-related questions, including CPQ, quoting, and account maintenance inquiries • Maintain accurate Salesforce account and order records throughout the deal lifecycle • Monitor the Deal Desk queue and respond to Sales team requests within defined SLAs • Coordinate with Senior Deal Desk team members on complex or escalated cases, flagging issues that require higher-level input • Contribute to the continuous improvement of Deal Desk SOPs, internal documentation, and knowledge resources • Support month-end and quarter-end close activities, ensuring all deals are processed accurately and on time

• Manage Closed Won processing and order management, ensuring accuracy and timely execution in line with established processes • Build standard quotes in CPQ and process Order Forms, ensuring accuracy, completeness, and compliance with pricing policies and approval requirements prior to deal closure • Own and resolve Deal Desk cases focused on technical and process-related questions, including CPQ, quoting, and account maintenance inquiries • Maintain accurate Salesforce account and order records throughout the deal lifecycle • Monitor the Deal Desk queue and respond to Sales team requests within defined SLAs • Coordinate with Senior Deal Desk team members on complex or escalated cases, flagging issues that require higher-level input • Contribute to the continuous improvement of Deal Desk SOPs, internal documentation, and knowledge resources • Support month-end and quarter-end close activities, ensuring all deals are processed accurately and on time