• Retain current customers and identify opportunities to grow or expand their presence and usage across the platform. • Manage the relationship with current customers, including contract renewals and identifying expansion opportunities. • Drive platform adoption and assess overall health of a customer’s engagement with Outreach. • Provide strategic insight and guidance to customers aligned with their goals. • Act as trusted advisors to the Revenue Office for their customers and provide guidance throughout the customer’s journey.

• Gestirai un portafoglio clienti in Abruzzo e nelle Marche, offrendo supporto tecnico e assicurando il massimo valore ai clienti. • Identificherai nuove opportunità di vendita e migliorerai i margini di profitto, mantenendo alti standard di soddisfazione. • Sarai in movimento tra i vari clienti con trasferte giornaliere in auto e, quando non sei sul campo, lavorerai da casa. • Lavorerai in autonomia, coordinandoti con il team e prendendo decisioni responsabili.

• Responsible for a defined group of Hospital Systems, owning executive level engagement and driving contracts top-down. • Develop and manage relationships with Key Opinion Leaders (KOLs), establishing flagship reference sites, identifying strategic business opportunities, and meeting defined sales objectives. • Work with the Medical Affairs team to assist customers with high impact clinical educational programs. • Organize and conduct regular customer business reviews to assist in contract management, compliance and to understand trends within each account. • Identify and strategize competitive opportunities.

• Work with intermediaries (Brokers, GA's, TPA's) and customers within an assigned territory • Responsible for building strong partner relationships within the assigned territory and act as their liaison • Focus on assigned block of business and identify opportunities for premium growth • Provides initial training to Brokers/Customers on our EB360 platform • Accountable for the end-to-end account management experience of assigned cases • Oversees the renewal process for all cases within the assigned book of business and partners with the Sales Executive on strategy • Respond to customer needs proactively • Provide management and project teams with updates on accounts and problem solve • Identify alternative solutions • Monitor opportunities and organize marketing plans to grow current membership or cross-sell other products • Understand benefit offerings of group insurance and policy language • Provide excellent post-sale customer service and solve escalated issues • Travel as needed to develop, build and maintain strong broker/consultant and client relationships • Maintain up-to-date broker/client information on company applications, business plans and legal requirements • Develop strong partnerships with sales, marketing, underwriting, billing, eligibility, claims and customer service